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25326 Topics

Joerg86
Joerg86Beginner
asked in Troubleshooting

Facebook Account Suspension due to Automated Posts from Shopify via Zapier?

Hello Zapier community,I recently encountered an issue and am curious if anyone else has had similar experiences. My Facebook account was suspended shortly after I set up a Zapier automation to automatically post on my Facebook page whenever I published a new blog post on Shopify.Has anyone here faced similar challenges with Facebook and Zapier automations? If so, how did you handle the situation and do you have recommendations for implementing such automations in a way that aligns with Facebook's guidelines?Any advice or shared experiences would be greatly appreciated. Thanks in advance!Best regards, Jörg

4
SamB
Community Manager
6 months ago
cp_creative
cp_creativeBeginner
asked in Code & Webhooks

Line Breaks in Multiple Fields

I’m working on a Zap that take the output of a long Microsoft Form and sends it to PDF Monkey. A bunch of the questions are long-answer with the potential for line breaks, and I’d like to convert those line breaks (“/n”) to html <br> tags. I know I can us the Formatter, but as far as I can tell, I have to do a formatter for each potential field in the Excel Spreadsheet the form dumps the responses into (the actual zap pulls form the spreadsheet, with the ”new row” trigger) I’d really love a simple to way to do the same replace function on every column/cell/field in the new row, without having to set up a bunch of separate Formatters for each column/cell/field or having to specify each column/cell/field in a Code zap or similar (I’ve seen some things when searching about converting it to Line Items, but that won't work in my case as it requires comma-separated values and the paragraphs I’m wanting to format would have commas inside them).Is this doable?

4
Troy Tessalone
8 months ago
cfalcone01
cfalcone01Beginner
asked in Troubleshooting

Failed to find a column value in monday.com: Cannot read property 'column_values' of undefined”

I’m trying to update a field in Monday when the related Opportunity in Salesforce changes. In Monday, I have the following columns:Item Name = Opportunity Name Stage = stage of the opportunity Zap ID = Salesforce opportunity record ID (a unique ID from Salesforce) In the Zap, the trigger is “Updated Record in Salesforce” and looks for a change to the OpportunityIn the following action of “Get Item by Column Value in Monday.com”, I have the following Actions set up:Board ID = my monday.com board Column to Search In = “Zap Id” (from columns listed above) Zap ID = “Salesforce opportunity record ID”When I test this step, it returns the error “Failed to find a column value in monday.comCannot read property 'column_values' of undefined” In my Monday board, I have the SF opportunity record ID in the Zap ID column of the zap I’m testing. I can’t figure out why I keep getting this error. 

4
Troy Tessalone
8 months ago
llm-apprentice
llm-apprenticeBeginner
asked in How Do I

How to select Delighted "Project" when creating a Delighted Zap?

I have TWO projects in Delighted.  I’m trying to have each project update its own Google Sheet when a new NPS entry is triggered/submitted for each Project. (We are doing NPS for each segment “Users” and “Dropoffs” - very different audiences). It looks like Zapier does not give you the “Select Project” field. Is this true? Or better yet, how do you select the Delighted “Project” in Zapier? Much like you select the Sheet → Workbook in Google Sheets.

4
llm-apprentice
8 months ago
Diggity
DiggityBeginner
asked in How Do I

Remove item from list that starts with certain characters

Hi I have pulled Shopify customer tags as a list into Zapier separated by commas. I would like to remove items from the list that starts with “fbn”. The order of the items in the list will vary per customer along with the number of items in the list.So for example I have Shopify tags like this:blue, large, fbn01, hatWith Zapier how can I remove fbn01 by searching the string for fbn.Thanks

4
ken.a
7 months ago
Naoto W
Naoto WBeginner
asked in Troubleshooting

Jira "New Issue (Via JQL)" Trigger is not triggering consistently.

I have jira's "New issue (Via JQL)" set as Trigger, but sometimes zap does not run even for matching issues. JQL (partially edited)project in (TEST1, TEST2) and type = subtask and status = done and summary ~ "check" I would like to make sure I can get it.Please let me know the solution.

4
Naoto W
8 months ago
dev_user
dev_userBeginner
asked in Code & Webhooks

Integration of our App Api to Multiple xero clients account using webhooks

We have real estate system we want to sync our transaction data with all xero or QuickBooks client account(multiple) through a single zap.Is it possible to integrate multiple client Xero accounts with single webbook api?If yes, then how can we implement this? Please help me in resolving this issue.

4
dev_user
8 months ago
markkoeks
markkoeksBeginner
asked in Troubleshooting

Notion item has wrong date when created from New row in sheets

I have a zap that listens for a new row and creates a database item in Notion. However, the date is different in Notion (-1d) than it is logged in Sheets. See attached. I feel like this is time zone related but not sure where I would edit this. When I tru to format the date in Zapier, I’m formatting the correct date “2023-09-01” which tells me something is getting messed with the transfer to Notion.  Any ideas? 

4
SamB
Community Manager
8 months ago
Andrea Villena
Andrea VillenaNew
asked in How Do I

How to create a Zap to connect Octopus and HubSpot?

Hello Someone have ever did a zap to connect octopus and hubspot? I tried in the pas and couldn’t sort it out? any support is really appreciated! many thanks :)

4
Troy Tessalone
8 months ago
Malwa
MalwaNew
asked in Troubleshooting

Wocommerce - Uscreen Integration | Assign user with right subscriptions

Hi there!I have a big problem with config my Zap: Woocommerce - Uscreen.Actually in our Woo we have 3 subscriptions products witch correspond to 3 packages of videos on USCREEN (PODSTAWOWY, STANDARD, PREMIUM). Zapier should: when subscribe will change status to active, using filter (product name from woo), should assign user (or create) in uscreen and give permision to specific subs. Every time when someone bought 1 sub in woo, I received 2 troubleshooting problem mail (from two different zaps).  The account is created correct, but the wrong video package is assigned. The packages are also assigned accordingly. I have three zaps for each subs (name, email and uscreen subs are changed). 

4
Troy Tessalone
8 months ago
LS89
LS89New
asked in How Do I

How to create Facebook Messenger journeys based on messages from my page?

Hello, I want to create Facebook Messenger journeys based on messages that our Customer Support team sends to customers. For example, when our team messages a person and says “Thank you for your order!”, I want to automatically label them as “Order Placed”.  Is there a way to create Triggers or Filters based on message from our page vs based on messages sent by the person to our page? -Leo 

4
shalgrim
8 months ago
welshdiva13
welshdiva13New
asked in Troubleshooting

WordPress to Zapier keeps disconnecting

I’m having nothing but problems trying to get Zapier to stay connected to WordPress Everything connects fine and 1 zap will run and then immediately after the connection is lost and I get an email asking me to reconnect my WordPress account again Anyone got a quick fix for this problem?

4
ken.a
8 months ago
baikateryna
baikaterynaBeginner
asked in Troubleshooting

Asana connection with Toggle, not recognized ID

Hi! I am trying to set up a Zap to do the following: when a new task is created in a specific project in Asana, a new task is created in a specific project in Toggl.  I don’t want to use a native integration, because I want this to be happening on one project only. The zap runs and creates a task successfully once, and then is stops. Retried this several times, same result. The error I get:While requesting "dev_method" from Asana we ran into an error: The app returned `{"message":"task: Not a recognized ID: "} Can anyone please help?  

4
ken.a
8 months ago
Nell100
Nell100Beginner
asked in How Do I

Can I format Typeform follow-up emails in Microsoft Outlook with a text editor?

Hi there, I’ve connected Typeform to MS Outlook via Zapier to send some follow up emails. I want to format the email. Is there a text editor on paid Zapier accounts? (I’ve just started using the free version).Thank you for your assistance.

4
Nell100
8 months ago
MischaDR99
MischaDR99Beginner
asked in How Do I

Sync custom fields from ClickUp to Google Sheets?

Hey guys!hope everyone is having a wonderful day :)I just have a quick question regarding syncing custom fields form ClickUp to Google Sheets.I did read some other articles but I wasn't able to find the answer I was looking for unfortunately and I was hoping someone here could help me out.I have created a custom field called '’sort of project'’ so I can take the next step in automating the salary sheet for my employees.Zapier is able to read this data, which I can confirm by looking for the tag that is used that indicates the '’sort of project'’I am however unable to have zap shoot this data to my Google Sheet.I included a short video so you guys can see what I meanI hope anyone can help me out! Have a good weekend guys! Video:https://www.loom.com/share/ce572c931cc842fdb7c3e91d952c7d0b

4
MischaDR99
7 months ago
lfernandes
lfernandesBeginner
asked in How Do I

How do I make a Monday.com board to correct the sub-item with Zapier?

When a task (which is subitem of a parent) is created in Board A, depending on which department the subitem is labeled to, an item is created in its respective board that we’ll call Board B (so a subitem is being created as a parent).I can do MANY workarounds with Monday native features and apps to create a two-way status connection but they are slow and unreliable. These items are a copy of each other, one is a subitem in a high-level view, the other is an item at the department board so it’s natural to try to keep them connected.On my testing, as I create more items in board A and the tasks are being generated in board B, my Zapier automation only reads the last item created and it’s being connected to the correct subitem. How can I make the Board B update the correct subitem from Board A? Snapshot below:In yellow and green markup show the connection and circled is the column to be updated. Thank you! 

4
Troy Tessalone
8 months ago
TMurray
TMurrayBeginner
asked in Troubleshooting

Discord Zap not posting, Zapier says successful

Hello, my Zap says it ran successfully in posting to a Discord channel - but nothing happened. I’ve re-connected my Discord account. I’ve created separate Zap just to test - still nothing posts to Discord.

4
ken.a
8 months ago
DPA
DPABeginner
asked in How Do I

Format an array/objects from Jotform widget 'Configuration list' to export to Airtable in multiple columns

Hello, I am using the “Configurable list” widget in Jotform and list items are coming across to my Zap in a single field like so:[{"CaptorName":"room 1","UseCase":"Control 1"},{"CaptorName":"room 2","UseCase":"Control 2"}]  However, I need to reformat them to fit into this format and create 2 different rows in Airtable:  Can you help me make this happen, please?

4
Troy Tessalone
7 months ago
Al V
Al VNew
asked in How Do I

What alternatives do I have on Zapier for automating tweets after Twitter integration ends?

Ok, so after receiving the news that my twitter zaps will not work from the next month, I wonder if there are other alternatives using zapier (including premium options) or I just have to look other solutions out there.Basically, what I was doing is use zap for tweet a tweet from a list once a tweet with X criteria was added. (Basically, I was using as a way for filter information from a list and then copy and paste the post on my account). Now that the Zapier and Twitter integrations will not work, there are other ways for do this?Thanks! 

4
SamB
Community Manager
6 months ago
JF_1010
JF_1010Beginner
asked in Code & Webhooks

Image From Canva in Welcome Email

Hi, I am trying to include a “.png” image/design from Canva in a welcome email, but I’m not sure how to do this. And Canva’s support team doesn’t think it is possible b/c they use “iframe”.  Could I save the file in a different application, like Google Drive, and then use a link from there?  Also, I’m not a developer, so I need some hand holding if code is involved.  Thanks in advance for any help offered!

4
JF_1010
8 months ago
gcoffice
gcofficeBeginner
asked in Troubleshooting

Zoom Recording titles cut short on YouTube due to formatting limits.

So I had recently setup all my Zoom accounts (I manage 9) to automatically upload recordings on Zoom to a YouTube channel. I had the zap running the date through formatter to pre-pend the YT title to start with the date as “YYYY-MM-DD_” followed by the Zoom topic as the title. It worked well for about 2 recording when I started getting a failure notice. It turned out that the topic was too long and pushed the title in YT past the 100 character max. So I have now added a second formatter step to cap out the Zoom topic to the first 80 characters. So with that, plus the date, we will always be under 100 characters. When I manually move the old data, it works perfectly, but it doesn’t seem to trigger on any new test recordings I have been putting through. Very strange. Is this possibly an issue with using multiple formatter steps? Note that there was a beta AI thing in Formatter asking me to describe what I wanted to do (and it seemed to figure it out perfectly). 

4
gcoffice
8 months ago
Marika
MarikaBeginner
asked in How Do I

How do I connect Shopify to Keap and send a specific tag for each product?

Ciao, vorrei collegare shopify a keap in questo modo:Ho sei prodotti, quando uno di questi prodotti viene acquistato vorrei arrivaresse un tag specifico a keap. Durante la creazione dello zap non riesco a scegliere il prodotto e creare un automazione che invii il tag (specifico) , è come se per qualsiasi prodotto io debba inserire un solo tag.

4
Troy Tessalone
8 months ago
N
Nicky TBeginner
asked in Troubleshooting

Transfers stopped working - Facebook form - Mailchimp - no obvious errors

Hi there,My transfers stopped working with no notifications last week. They’d been running successfully on an hourly schedule for 6 months. The transfer is Facebook Form - Mailchimp audience - for some reason standard zaps have never worked on our account. There are no errors on the transfer and I went through it to reselect the data source and it seemed happy to pull through some sample data before confirming the schedule, but when it came to the data run, nothing pulled through. Below is a screen grab of when it just stopped. Any ideas or recommendations?  

4
SamB
Community Manager
5 months ago
JF_1010
JF_1010Beginner
asked in Code & Webhooks

Outbound Email, HTML Formatting, the "Dear..." is moved down in the email body

Hi,I am using this HTML code shown below in trying to set up a Welcome Email, but not matter what I do, it is leaving a large space before the “Dear...” As if all this code is in the email body, but just not visible.Someone helped me write this code, and I’m not sure why I’m having a problem.  Any help would be greatly appreciated.  Thanks. <!DOCTYPE html><html><head><style>@media only screen and (max-width: 600px) {    .bodyClass {        font-size: 18px; /* Adjust font size for mobile */    }}</style></head><body style="font-size: 20px;" class="bodyClass"><p style="text-align: justify; margin-right: 50px; margin: 0; padding: 0;" class="pClass">Dear {{205625425__name}},</p>

4
JF_1010
8 months ago
jesseish
jesseishBeginner
asked in Troubleshooting

Monday.com error: Cannot read property 'column_values' of undefined

Overall goal: Create new item in a Monday board when a Shopify order tagged ‘return’ is updated, but do not create a new item if the SKU of the order’s product is already present on the Monday board. First step is to capture an order update in Shopify. Second step is to only continue if order is tagged ‘return.’ Third step is to get item by column value in Monday, which is where im running into this error. Step is a success if no match is found, however when I test the action,  I get the ‘failed to find column value’ error.   I reached out to Zapier about the error message and I was told it was a bug with no timeline to fix it. Just posting to see if anyone has run into the same issue and knows of a workaround. Thanks!

4
Troy Tessalone
8 months ago
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