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28037 Topics
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Susan Holt ArtistBeginner
asked in Troubleshooting
Zapier Not Moving Ad Leads from FB to Mailchimp

Hi there, I’m new to the group and am not super technical. I generally work with paint all day, not tech. I’m having trouble getting my leads from my FB ad to auto-populate into Mailchimp through Zapier. This is starting the third week of troubleshooting. I have a paid account. I have no warnings on the Zap, and the test trigger goes to my Mailchimp account.The Zap is toggled On. I've toggled it off and on again. I’ve gotten out of Zapier and logged back in. My ads coach has helped me se this up, and I’m the only one of her clients who is having this issue. She is well versed in setting up Zaps. We have rebuilt the Zap 3 times. I have read all of the troubleshooting steps, and gone back through my Zap, nothing seems to be out of place, incorrect, or turned off.  I saw there was a glitch not that long ago on Zapier’s end, but that it has been fixed before I signed up. I have the correct FB account, and ad linked to Zapier. We’re really at a loss here. I’d appreciate help getting this fi

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2 years ago
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Anonymous
asked in Code & Webhooks
How do I add a prospect as a new contact in PipeDrive from Expandi, personalize the email message, and update Apollo?

So I’m looking for a way to automate some of the repetitive tasks I find myself doing each week, but before I bite the bullet and sign up, I wanted to ask the community if I understand Zapier correctly.I’m using Expandi as a LinkedIn outreach tool, Pipedrive as a CRM, Apollo for email sequences and G-Suite for productivity.When I make a new connection using Expandi, I plan to tag them. That tag will act as a trigger for the following actions:Prospect is added as new contact in Pipedrive (after checking if already exists) Details are enriched in Apollo with work email address and/or phone number Personalised outreach email sent with ‘thanks for connecting message’ Prospect added to sequence in ApolloIf all these are straightforward enough, then a simple “yes, all these are possible in Zapier” reply would be appreciated! I’ll cross the bridge of how exactly to set it up in due course, but any relevant links to tutorials would be appreciated! Thanks

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2 years ago
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Katara88Beginner
asked in Troubleshooting
My YouTube is not publishing videos immediately when a video is uploaded to Instagram.

Hi, I’m trying to upload any media videos from my Instagram to upload it to Youtube, but when I test it, it doesn’t get published to Youtube. Here are my settings: https://gyazo.com/ae7014d73001586f873befb218605b69 Can someone tell me why it won’t publish? I want it to publish a Youtube video immediately everytime a video is uploaded to my Instagram. Thanks!  

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2 years ago
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naomi 100New
asked in How Do I
How do I amend existing zap

I have an existing zap set up from my website to Zoom. Can I edit that to add new Zoom Webinar registration details for a new webinar date? How do I do it? 

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jesse
2 years ago
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klein1ntNew
asked in Troubleshooting
How do I add a Keap tag to the TrainHeroic purchaser, rather than a pre-selected contact within the Zap?

Trying to set up a zap from train heroic to Keap. The zap begins when someone purchases one of my train heroic programs in marketplace. I want it to communicate with Keap to tag this person with “online training” , but the zap makes you select a person in my Keaps data base. I want zapier to add that tag to the person of purchase, not to a contact that who is pre designated. Hope someone can help asap.  Thanks, Nick

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2 years ago
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Stephan VolleyballBeginner
asked in Troubleshooting
Facebooks Create Page does not post photo

Hi all,I just added a new Zap which checks a RSS status and then will add a new post to facebook. The issue is that I am not able to let facebook find the photo on the post. My ZAP looks like this:And the Link contains a photo in the post itself and also has an entry picture. Nevertheless, facebook always adds the Logo of the Homepage to the page - any ideas why this happens? I also installed a OG Plugin but this didn’t change the behavior.  Thanks in advanceStefan

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Danvers
2 years ago
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AlbertPMBeginner
asked in Troubleshooting
Odoo ERP Self Hosted error: Authentication failed: Fault (Code AccessDenied) occurred. Message: Acces denied

An error ocurre when I try to connect my www…database......odoo.com with Zapier. The connection fail and I receive a message from Zappier’s popup including the message:Authentication failed: Fault (Code AccessDenied) occurred. Message: Acces deniedMake sure you click “Allow or “accept” on the prmission popup Double check your account has the correct permissions Chech out our “help docs” for more information.the thing is I can not see any additional popup or message trying to open a new popupThe user and passoword introduced is ok. and the “help docs don’t include any information using odoo selfhosted zap.Any help on this? Many thanks in advance

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2 years ago
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WoodyBeginner
asked in How Do I
Is there any action that combines Approval and Path?

IMPORTANTApproval by Zapier will be discontinued on February 28, 2023. If you’re using Approval by Zapier, you can still create approval steps in your Zaps using Zapier Tables and Zapier Interfaces. Request access to both apps through our Early Access Program.Hello.Is there any good way that combines Approval and Path?In every response, I would like to decide manually and send it to path1 if it is condition A or path2 if it is condition B.When it comes to Approval app, it has only approval or deny.When it comes to Path app, there is no opportunity for me to review the condition in the middle.If anyone has any idea, plz 

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2 years ago
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Breanne - SMG22Beginner
asked in Troubleshooting
Zaps Not Trigger FB Leads to Run Through Mailchimp

Hi Everyone! I have set up a few Zaps to run through: Facebook Lead (For Business Admins) → Add a Subscriber to Tag in Mailchimp → then once tagged in Mailchimp it sends out an existing campaign. I have gone through and checked all FB permissions and made sure Mailchimp is connected to FB as well as turned the Zaps on and off and no luck. The Zaps are not being triggered at all and I am currently stuck manually adding the leads to the tags. Anyone have any advice?

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christina.d
2 years ago
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kevzhuBeginner
asked in How Do I
Trello URL Attachment Name Update

Hi, I’m having similar issues with attaching a url on trello card from google drive. The name of the document currently appears as “open”, I’m wondering if there’s a way to pull the name of the document and add that into the attachment on the trello card?Following up this thread to check whether the fix has been implemented:Thank you!!

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K
2 years ago
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Noa_NeumanBeginner
asked in Troubleshooting
Salesforce from sandbox to production doesn't work

Hi,We building a Zap that every time an outbound message has created in Salesforcewe send a message in Teams.It worked perfectly fine on sandbox but when we moved it to production (both on Zapier and Salesforce) it didn't work and we didn't manage to get a test account. (used the same flow)Any suggestions? 

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christina.d
2 years ago
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BriHuoNew
asked in How Do I
The client's birth year isn't coming across when pulling the birthday field from EZLynx

I am working with a zap that generates life insurance quotes. A needed piece of information is the clients birthday. We use Ezlynx, and the client DOB is in our system, but when we pull it from Zapier it only takes the day and month, not the full month/day/year needed (see screenshots). Are there any insights of how to fix this? Picture 1: Saved DOB in ezlynzPicture 2: generated DOB value in Zapier     

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Liz_Roberts
2 years ago
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JeanneDBeginner
asked in How Do I
Can you end a path with "do nothing"?

Is it possible to end a path with “do nothing”?  I want a zap to find a file, if it exists, do nothing. If it doesn’t exist, copy a file from another google file (to essentially create it).I don’t think ”find or create” would work, because I want it copied, not created.Appreciate any advice. 

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2 years ago
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Anonymous
asked in How Do I
How do I find the field “Account” in Salesforce?

I have contact data in salesforce. In SalesforceThen in Zapier  link up with mailchimp i can’t find the   Field  “Account” in Saleforce , any suggestion ?is it i need create customize field ??

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PaulDavidson
2 years ago
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Anonymous
asked in Troubleshooting
I'm receiving an error message when I link my instagram to post to twitter with image preview.

I keep receiving an error message.  The zap isn’t automatically uploading my IG post to Twitter with an image. 

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2 years ago
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Shoaib Ahmed SoomroBeginner
asked in How Do I
How can I connect my RISE CRM API with Zapier to Automate Facebook Leads Ads

Basically, I Purchased two Plugins for connecting with Zapier as the connection of Zapier with Perfex CRM and Rise CRM,In Perfex CRM I don't know how to get the API key I purchased plugins for it but non of these is Working with Zapier,Two I've purchased RISE CRM REST API Plugin for connecting with Zapier in which I have the API Key available but I don't know how to connect it with Zapier.NOTE: The main scenario I want from Zapier is to When we get a New Lead from Facebook it will be directed to the Form in any of these CRMs It is asking for API Key but It's not working at all.

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jesse
2 years ago
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KBarlageNew
asked in How Do I
Microsoft Teams and SolarWinds Service Desk Integration

I would like to use Zapier to integrate Teams and SolarWinds Service Desk. I have setup Teams using New Channel Messages as the trigger. SolarWinds Service Desk is configured to Create Incidents as the action. The issue I am finding is, SolarWinds Service Desk has a required field for “Requester’s Email Address”. None of the data options available to pull from Teams populates the users email address. How would I go about getting the users email address from Teams data?

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christina.d
2 years ago
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MikeFBeginner
asked in Troubleshooting
Date Changed to 0 on Data Out

We’ve got a zap that sends data from scheduleonce to ontroport. For “Data In” the date is correct, although the date is changed to 0 on “Data Out”. See below.Does anybody know what is causing this.

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christina.d
2 years ago
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IDKAYBIF22Beginner
asked in How Do I
New labeled email triggering on all replies even with filter

Hello, I've seen parts of this issue described in the community forums but not my problem exactly so I'm stuck on what to do. My goal with this Zap is to create a new row in a google sheet for every new thread that I label with "SW". I originally tried doing this with the "new labeled email" trigger, but the issue was that a new row would be created for every reply on that thread, whereas I only wanted one row per email thread. Then I tried the "New thread" trigger with the "SW" label specified. The issue there was that the emails do not come in with any standardized format that allows them to automatically be labeled with "SW". So I go through and manually label the relevant new threads as they come in. But they then don't show up on my spreadsheet. I think this is because by the time I label them, they are no longer "new threads." It's not realistic for me to label them immediately upon arrival because I get many in the middle of the night or weekends. So then I went back to the "New

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Troy Tessalone
2 years ago
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JetBeginner
asked in Troubleshooting
Issues with Date/time formatting in Google Sheets

Hi all,I have numerous zaps from PPC ads/web leads filtered into Google sheets, this has been running fine until this week. All the data is being pulled correctly other than the date and time, which now appears as a random set of numbers. e.g 44600.2868055556Nothing has been edited or changed with Zapier and it seems this issue has literally happened overnight. The zaps itself seems to be showing no issues and when I preview the link, the data input all seems to be correct, the issue seems to be at the point of filtering this data into the Google sheet.  

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2 years ago
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stgeerNew
asked in How Do I
How do I update the date column in Google Calendar to be uploaded to the Monday board?

Hi all,I’m trying to feed project start/stop dates from Monday into Google Calendar and can’t seem to set up the automatic update zaps. I know there’s a 2-zap process for having GCal events update via GSheets, but I’m using Monday and haven’t figured it out yet.I have a Project Board that contains 4 date columns: Pre-Pro Start, Pre-Pro End, Production Start and Production End. I’m able to get these into Google Calendar no problem, but by the time I add the item/project, Zapier has already run the trigger and the GCal events uses default date values before I can fill those fields in on Monday. Also, this means anything create in GCal is immediately obsolete once we have date updates for a project.Currently, I have two zaps that create GCal events for each new item in my project board.  Any insight would be greatly appreciated!  Thanks! -Steve

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christina.d
2 years ago
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paches86Beginner
asked in How Do I
ClickUp - QBO returns actual formula instead of value

I’m trying to push the Time Estimate value from ClickUp as a Time Entry on Quickbooks online.Zapier retrieves it in miliseconds so i customized a formula that returns the valie in the HH:MM format QB requieres. However, Zapier retrieves the formula, not the value.Any idea how I can capture that value?

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2 years ago
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GBConnectBeginner
asked in Troubleshooting
How to retrieve text and email from Asana custom fields

Greetings and thank you for help / direction!I am would like to send email notifications after milestones are achieved in Asana. This is represented by a task moving from/to different sections in a project in Asana.  I have set up flowsana to trigger a generic notification email which identifies the task name and status update. This gets forwarded to mailparser so that an email can be formatted to originate from our outlook. I am able to use this information to look up the task by name and it retrieves the task.  However the custom field data has a lot of filler content. I have tried:Looking up the task again from the task ID isolated after searching for the task by task name.Creating a task manually instead of via api per usual. Both result in data fields which cannot be used to set email to or text variables from the related field. 

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christina.d
2 years ago
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neslotBeginner
asked in How Do I
Trigger a zap when Shopify address changes

Customers on our Shopify store sometimes change their shipping address prior to the order shipping, this might be the address name, the state, zip code or any combination of the above. I am hoping to create a zap that only fires if any of the address variables change. I’ve tried doing this with filters but I can’t see how it’s possible. The zap will need to fire order ID and new address details to Google Sheets. To reiterate I only want this to fire if any of the shipping address labels change. 

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Danvers
2 years ago
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ShelD1New
asked in How Do I
Updating rows in google sheets using Monday.com

I have a monday.com dashboard that is created from a google sheet. When I update the status column on Monday.com I want the relevant item to be updated backinto google sheets. I am having an issue on the Zap creation steps as it is always asking for a set field or row to update and I need it to update any row I update in Monday.com 

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S
2 years ago
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