Question

Monday.com error: Cannot read property 'column_values' of undefined

  • 21 August 2023
  • 4 replies
  • 128 views

Overall goal: Create new item in a Monday board when a Shopify order tagged ‘return’ is updated, but do not create a new item if the SKU of the order’s product is already present on the Monday board.

 

First step is to capture an order update in Shopify.

 

Second step is to only continue if order is tagged ‘return.’

 

Third step is to get item by column value in Monday, which is where im running into this error. Step is a success if no match is found, however when I test the action,  I get the ‘failed to find column value’ error. 

 

 

I reached out to Zapier about the error message and I was told it was a bug with no timeline to fix it. Just posting to see if anyone has run into the same issue and knows of a workaround. Thanks!


4 replies

Userlevel 6
Badge +6

Hi @jesseish ,

 

Can you refer the below help article from Monday? I guess that might help you.

 

https://community.monday.com/t/api-connectivity-issue-cannot-read-property-map-of-undefined/26735/2

 

 

Im not sure that’s much help to us as the error we’re running into is a Zapier issue as confirmed by the Zapier support team. 

Userlevel 6
Badge +6

Ok @jesseish ,

 

Can you try making custom API call to Monday API’s? I think you will not get error when you make custom API Call

 

Userlevel 7
Badge +14

Hi @jesseish 

For more context…

Monday API: https://developer.monday.com/apps/docs/mondayapi

App APIs can be used in Zaps with these apps:

  • Code
  • Webhooks

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