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Replies posted by nicksimard

2108 Replies

Asya
AsyaBeginner
asked in Troubleshooting

Zoom is adding a text document of 15kb in size instead of a record to Google Drive.

Hmmm...so if it doesn’t work when used directly then there’s something about the link itself that’s not working properly, it seems. Do you have access to more than one of those links in your Zap, and have you tried other ones? I don’t understand how the same field would provide a link that works for me but doesn’t work in your Zap. 

20
A
6 months ago
A
Alex_ekhlassBeginner
asked in How Do I

How do I select “shared files" folder in Dropbox as a folder path?

Hi @Reuben Mak and @robmartinez!Since you have not yet been added to any feature requests I wanted to clarify. Are you looking for shared folders or team folders (or maybe both)? 

50
J
1 day ago
paulsymes1969
paulsymes1969New
asked in How Do I

How can Zapier's Utilities Formatter "Text to Line Item" be used to import Lodgify data to Xero?

Hi @paulsymes1969!Can you elaborate on this please: However how do i then get this to feed into a Xero Create Invoice action when the actions have compulsory fields that overwrite the line item data generated prior? I’m not sure I understand what you’re referring to. And actually, could you clarify this bit too:And I also need to apply the Xero Account to the line Item(s) and some cases these are different accounts? Which accounts are different? Like, how would this happen based on how your Zap is set up? Thanks! 

4
nicksimard
9 months ago
Marleen Cramer
Marleen CramerBeginner
asked in Troubleshooting

LinkedIn Lead Gen Form error: We're having trouble loading 'Event' data. Internal Server Error

Hi @TanyaH!Have you tried using the workaround proposed above? I know it’s not a fix but it could at least get you up and running :)I suspect if a server were down we’d be seeing more reports about it in the Community and in our Support queue, but I’m not seeing that.

12
SamB
Community Manager
9 months ago
Veryfiable
VeryfiableBeginner
asked in Troubleshooting

Problem retrieving the content of a Facebook post page

Hi @Veryfiable!Your English is fine :)Do you by ay chance have a link to the post that was shared on Facebook? Your theory sounds like it could be what’s happening. It might be helpful if we could see the post in question. Thanks!

4
Veryfiable
9 months ago
nicksimard
nicksimardZapier Staff

New on your Zaps page: search by folder

@Troy Tessalone Hmmm...I was under the impression that it was enabled, but it looks like there’s been a slight change of plans. We’re rolling it out (with a bit of an improvement to what I originally showed in this post) with the plan of having all users get access by Thursday (the 29th).Thanks for catching that!

1132
nicksimard
9 months ago
Kriss
KrissNew
asked in How Do I

How to create a Slack Zap for reminders with tagged users from the original message in the same thread?

Hi@Kriss!There are several parts to this. Each one is achievable, but when you put them all together it gets a little tricky. Here’s how I see it:Extract the @usernames from the message, to use in the response (we can use RegEx or a Code step) Delay the responses (we can use multiple Zaps or Delay steps in one Zap) Stop the follow-ups, but only for specific users (meaning, you may have to remove one person amongst multiple)That last part is the trickiest one, I’d say. I might suggest separating the responses from the Zap by using something like Airtable. That way you can more easily stop specific reminders from being sent out.Here’s an idea of what you could create in Airtable, then build some Zaps to populate it and trigger on records in the views I’m demonstrating here: You could have a Zap that marks the “stop” checkbox on the Airtable record so it doesn’t enter the next view (1 day, 3 days, 5 days, etc.) This isn’t a “how to” but more of an idea of a direction you could take :) 

1
nicksimard
9 months ago
Pyon23
Pyon23Beginner
asked in How Do I

Ignore Google Sheets Column or row within Zap

Hi @Pyon23,If I understand correctly, you want the date in your Google Sheet to be one day earlier than the day you’re filling in the form.You can use a Formatter step like this:  This is more info about inserting the date/time that the Zap ran, using {{zap_meta_human_now}}. Does this accomplish what you’re looking for? 

3
ken.a
9 months ago
PatrickD
PatrickDBeginner
asked in How Do I

Update SharePoint List Column when Excel 365 Spreadsheet updates

Hi @PatrickD,I’m not super familiar with SharePoint but in general you would need one of the following to be true:the trigger provides the Item ID you need (like in a column of your spreadsheet) you can look up the item by using something that the trigger provides, then you pass that ID to the SharePoint step this could be from within the app itself (in this case, SharePoint) or elsewhere that you’ve got that stored (like a database or other spreadsheet) Looking at the app page for SharePoint, I’m not sure it will allow you to perform that search: Hope this helps to point you in the right direction!

3
christina.d
9 months ago
M
MLHSBeginner
asked in How Do I

How do I include additional size information in eBay listings and access the catalog for proper formatting?

Hi @MLHS!Do you by any chance have an example from the Zap’s run history that shows such an item in an order? Something that has a size attribute to it? That’s where I would start, by seeing if the data coming into Zapier shows anything at all that could be used to deduce what size was ordered.I ask because I found another thread that seemed to indicate that “size” isn’t something that comes through:  I was trying to see if there’s anything usable from the trigger data.

4
rachael.silvano
9 months ago
Christian Mc
Christian McBeginner
asked in How Do I

Use Typeform Response Lookup to find a specific response (and ignore others)

Hey @Christian Mc!As far as I’m aware, unless the action provides any additional fields that would allow you to limit what gets returned, that’s not going to be possible.I was going to suggest looking into one of these options… … but upon checking the Typeform API docs, it looks like what you’re asking for may not even be possible: https://www.typeform.com/developers/responses/reference/retrieve-responses/Meaning that even if you tried one of those options, or contacted our support team with that feature request, it doesn’t appear to me that Typeform provides a way to further limit what is returned in that lookup.You may want to contact their support team to see if they can confirm that!

1
nicksimard
10 months ago
M
MoovOne OperationsNew
asked in Troubleshooting

Salesforce to Jira Service Management: New Cases in SF not appearing dynamically in Jira Service Management.

Hi @MoovOne Operations!Is this happening while you’re testing the Zap in the editor, or when the Zap is published and running live?If it’s during testing, that would simply require that you retrieve new test records from your trigger step, then use that in subsequent action steps. Based on your screenshot, it looks like you’ve mapped a field that would produce dynamic results when the Zap runs.

1
nicksimard
10 months ago
Manolo777
Manolo777Beginner
asked in How Do I

How to find Tags fields on Facebook, Instagram, and Pinterest?

Hi @Manolo777!Can you tell us which triggers/actions for those apps you’re looking at (and not finding tags)?For example, on the Instagram for Business app page we have the following: The more detail you can provide, the better we’ll be able to help out. For example, it might require you to contact our Support team to submit a feature request. Thanks!

5
ken.a
9 months ago
marcus91
marcus91Beginner
asked in How Do I

Are there variables we can access for Zap run history?

Hey @marcus91!This may not be 100% what you’re looking for but it’s something that came to mind: It uses the Zapier Manager app, as seen here. Might this work for your needs?

9
Troy Tessalone
9 months ago
charleskealy
charleskealyNew
asked in How Do I

Need to Send PDF of a Tableau Dashboard from PushMetrics via Webhook to a Google Drive on an ongoing basis

Hey @charleskealy!That’s a neat workflow you’re trying to create there :)I’m not 100% sure how Tableau and PushMetrics relate (I don’t use either of those). If PushMetrics can create the report you need, it looks like you can set a webhook URL as the destination, according to this: https://docs.pushmetrics.io/docs/workflow-destinations/In Zapier, create a Zap and Webhooks by Zapier — Catch Hook as the trigger. This will give you a URL like this: I’m not familiar with the PushMetrics side of things but you should be able to export to webhook, and that’s the URL you would put there. Their help doc mentions this, though (making sure a Workflow is in place...is that in PushMetrics?): Hopefully that gets you on the right track :)

1
nicksimard
10 months ago
Z
zapping_lionBeginner
posted in How Do I

How to set up a Zap to send Slack notifications for inSided new topics and join requests for a private group

Hi @zapping_lion!You’ve come to the right place, given that we use the same platform for our Community :) But, I happened to notice that you asked in the inSided community and got a great response. So I’d refer anyone who finds this thread to check out that post, since the OP says it worked for them!

3
christina.d
10 months ago
C
ChayapolBeginner
asked in Troubleshooting

Contact Search action in Bitrix24 Zap always returns "true" but no contact details are found.

Hey @Chayapol!Can you try changing this to “No” to see if helps: 

5
SamB
Community Manager
10 months ago
omarbortolato
omarbortolatoBeginner
asked in Troubleshooting

date.equals should be defined, instead was `undefined`

Oh man, that’s frustrating @omarbortolato!Does Notion have a forum/community you could ask in? I wonder if there’s someone there who has run into this. If you choose to “un-give up” do let us know :) 

29
SamB
Community Manager
2 months ago
Asya
AsyaBeginner
asked in Troubleshooting

Zoom is adding a text document of 15kb in size instead of a record to Google Drive.

Hi @Asya,I just tested it using this setup and it worked for me: Here is something to try, as a test. Go to your Zap history, find an individual run of your Zap and if there are multiple links like this (under video_dl_urls)… … copy and paste one of those into the File field of your Google Drive step in your Zap: If that works then we at least know the URLs work. It is then a matter of separating them in your Zap. 

20
A
6 months ago
Afra
AfraBeginner
asked in How Do I

I want to create a Zap to attach Roofr reports to customer profiles in JobNimbus automatically.

Hi @Afra,In that screenshot you shared, that doesn’t appear to be a publicly available link to a file. It has to be something that if anyone entered it into their web browser, without logging in to any app/service, it would provide the file. Either loading in the browser directly (like an image), or downloading to their computer (like a PDF might do). As far as I can tell, the Roofr Report Ordered trigger doesn’t provide a file object/link for you to use. To request that it be added, you can contact our Support team and/or Roofr directly since they own/maintain the Zapier integration.Also, since it doesn’t come from the trigger step, the way you have it in that screenshot, it would always upload the file from the link you typed in (assuming it was a file). It wouldn’t be dynamic based on the trigger step.

12
nicksimard
10 months ago
omarbortolato
omarbortolatoBeginner
asked in Troubleshooting

date.equals should be defined, instead was `undefined`

Ok, that helps me understand what you’re trying to accomplish!Here is the general flow when you’re looking to search for an item, create one if it’s not found and update it if it is found:Trigger: Whatever your trigger isAction: Find the Thing (and create if not found...assuming your action has this option)Filter: Only continue if the thing is foundAction: Update the ThingA more detailed explanationDoes this help to clarify?

29
SamB
Community Manager
2 months ago
Mavent
MaventBeginner
asked in Troubleshooting

Is Zapier ever going to fix their Clickfunnels 2.0 integration issues?

Hi@Mavent!I totally understand where you’re coming from, wanting to connect ClickFunnels 2.0 with Zapier. Part of the reason it’s not yet supported is that ClickFunnels has not provided API access to 2.0.  We’re working with them to make an integration available as soon as possible!I did make sure that you were added to the feature request, meaning that’s one more vote and also you’ll be notified via email when that’s been implemented. 

4
christina.d
10 months ago
Jess.Altimus
Jess.AltimusNew
asked in Troubleshooting

Why is Zapier adding a timestamp to my dates?

Hi @Jess.Altimus!Could you provide some more details about how your Zap is set up? Ideally, some screenshots would be helpful as well.We’d like to see what your trigger is (which app it’s coming from), where you’re mapping data (which app is receiving the data), and which field is adding the timestamp and timezone.Thanks!

7
christina.d
10 months ago
omarbortolato
omarbortolatoBeginner
asked in Troubleshooting

date.equals should be defined, instead was `undefined`

Hi @omarbortolato!The action you’re using has this note in it:  Are ALL of the fields that you’ve added matching when the step runs? If not, then a new item will be created. Wanted to check on this first. Maybe you’ve got a field (or fields) that aren’t matching?

29
SamB
Community Manager
2 months ago
Lynne
LynneBeginner
asked in Troubleshooting

WordPress error: This auth is expired. Please reconnect it here. Authentication failed. 403 Forbidden

Hi @Lynne!That’s super frustrating when something breaks when you seemingly haven’t changed anything. I can’t say for certain, of course, but I doubt it’s related to the theme.Honestly, you’ve done a fantastic job troubleshooting this. When it comes to WordPress (even taking Zapier out of the equation) there are so many moving parts that it can be difficult to track down the culprit when problems arise. I speak from more experience than I’d like to admit 😂If you’re able to without causing problems, can you try disabling all the plugins (aside from the Zapier plugin, which is required) and then connecting the WordPress account on Zapier?Who is your web host, out of curiosity? 

33
SamB
Community Manager
1 day ago
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