How to create a Slack Zap for reminders with tagged users from the original message in the same thread?

Question

Hello!I would like to make a Zap when bot triggers canned reply/reminders tagging Slack users from original message within same thread not to spam the channel. Example:Original message on the channel: Hi @abc @def please make an actionZapier 1st reminder: @abc @def Please follow up Zapier 2nd reminder: @abc @def Please follow up Zapier 3rd reminder: @abc @def Please follow up  The automation should tag users from original message, and they will vary from message to message. It should also have an option to manually or by some shortcut stop next reminder if an action was done by tagged user.  Many thanks in advance

nicksimard · Accepted Answer

Hi@Kriss!There are several parts to this. Each one is achievable, but when you put them all together it gets a little tricky. Here’s how I see it:Extract the @usernames from the message, to use in the response (we can use RegEx or a Code step)Delay the responses (we can use multiple Zaps or Delay steps in one Zap)Stop the follow-ups, but only for specific users (meaning, you may have to remove one person amongst multiple)That last part is the trickiest one, I’d say. I might suggest separating the responses from the Zap by using something like Airtable. That way you can more easily stop specific reminders from being sent out.Here’s an idea of what you could create in Airtable, then build some Zaps to populate it and trigger on records in the views I’m demonstrating here:You could have a Zap that marks the “stop” checkbox on the Airtable record so it doesn’t enter the next view (1 day, 3 days, 5 days, etc.) This isn’t a “how to” but more of an idea of a direction you could take :)

Sign up

Use your Zapier credentials

Log in to the Community

Use your Zapier credentials

Scanning file for viruses.

This file cannot be downloaded