About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Apps Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Get Help

Find answers to your questions. Ask the Community for help or hire someone to help you.

17514 Topics

C
chopenhauerBeginner
asked in How Do I

How to initiate a zap once a pipedrive activity is updated (DONE status true)?

I would like to start a zap once an activity is completed (done status true). Zaps are triggered on actvity creation but not when it’s updated.Any hint?

3
C
2 years ago
C
ChrisRBeginner
asked in How Do I

Formatting emails from Gravity Forms > Zapier

Apologies if I’m not clear in my question, this is a little outside my lane… I currently use Gravity Forms > Zapier for emailing form data from a client’s website (ie an appointment request form for a dental office). I currently hardcode the body of the Zap w/ HTML.While this works fine, the look and feel of the email is raw and I’d like to make it more professional-looking. Is there a better method for achieving this or should I stick w/ HTML in the Email Zap’s body? 

1
Troy Tessalone
2 years ago
A
Anonymous
asked in How Do I

Formstack to Asana: Adding Formstack Submission ID to Asana Name Field

I built a zap from Formstack to Asana.  There’s a field I’d like to add to the Asana ‘name’ field.  Specifically, it’s the Formstack Submission ID, as it helps separate unique submissions.  Anyone have any success in this? It seems I can only pull fields from within the form itself that are filled out, but cannot locate Submission ID. Thanks.

6
A
2 years ago
B
Banking - StoneNew
asked in How Do I

authentication failed: Unexpected end of JSON input on Pager Duty connection

Today I received a message that my PagerDuty connection was expired and I need reconnect. When I try to do this I receive the following error.  This is strange, I don't even have an expire date on my API key. 

2
ikbelkirasan
2 years ago
M
MaximumBusinessNew
asked in How Do I

Shopify Shipping on Xero Invoices

Hi has anyone successfully added the shipping total from Shopify as part of the Xero invoice Zap?  So that the total of the Xero invoice sent from Shopify includes the shipping at the line item level?  Thanks 

1
andywingrave
2 years ago
K
katet915New
asked in How Do I

Mighty Network Automations

So there are a few things, I will number them so if you can help with any then that would be great! I run an online community and a coaching business from Mighty Networks. The courses are integrated with Mighty Networks so people can go through them at their own pace. The community is also paid and is in a separate “space” so only people that are paying for the community have access - not people in the coaching courses. However, I run a 30 days programme where part of this is free access to the community for 1 month. So the things I want to automate with Zapier are:Payment in GBP through my website then sign them up for the course without sending them a link where they need to manually go through the check-out which then says “free” Automatically (add then) remove the customer from the paid community after 30 days - without them manually adding a trial subscription to their account, and without me manually removing them Automate the sign up for the community by them paying through my w

1
andywingrave
2 years ago
T
thewebprincessNew
posted in How Do I

Slack Workflow > Google Forms - Test Failing in Slack with PayloadContentType error, How to resolve?

I have a detailed workflow created which relies on an emoji reaction trigger to export data to a Google Sheet.I’m trying to test it but am getting a persistent error which reads:```Our test had some issues:• 'Z' is not a valid PayloadContentTypeTest Please test your Zapier step before saving(this may take a moment)```Regardless of what I try to do in terms of form results, be it variables, or just text data, I get the same result.Any ideas on how to trouble shoot this? The connection to the google sheet seems solid, it’s finding the right columns and populating the workflow with those, so it sound slike something is off in the return payload but I can’t identify what that might be…

2
andywingrave
2 years ago
C
cjp147Beginner
asked in How Do I

Is it possible to only save one Gmail attachment to Google Drive?

I was wondering if anyone has solved a similar problem.  I’m trying to take a PDF (e.g. workorder.pdf) received to my Gmail account and save the attachment to a Google Drive folder.  Using Zapier, DocParser will then pull the workorder.pdf in and parse it, and update a Google Spreadsheet.   The challenge I have is that it’s common when I receive a workorder, other files are attached to the email.  I only want to save/keep/upload the file with “workorder” in the filename.  Is it possible to do this using Zapier?   The only workaround I can think of is to save all attachments to a staging folder.  Use Zapier to watch that folder with “workorder” in the filename.  If/when one arrives, copy that file to a processing folder.  I don’t mind doing it this way, I was just hoping for something a little cleaner.   Thanks!

2
C
2 years ago
P
paulo.gontijoNew
asked in How Do I

Problems with 'Tag added to conversation' trigger event for Intercom

Hello, there is a similar post about problems with ‘Tag Added to conversation’ trigger event for Intercom, here in Zapier community, but it just don't solve my problem: I just select the test data, and when trying to parse “tag added” cant find:   

28
christina.d
Community Manager
10 months ago
Z
ZackaelNew
asked in How Do I

How do i make all my tasks instant?

I have made a couple of zaps now and it appears some of them are instant and some of them aren’t event though they in most cases use the same 2 apps integrations.  

2
nicksimard
Community Manager
2 years ago
T
TnichhNew
asked in How Do I

Issues between zapier and printful

Hey! So, when creating my zap i connect my print full account and it tell me to “test trigger” so i press it and it says “ERROR Create a new order through your store” Or something along those lines. I don’t want to order from this store due to me having a store with big cartel currently. All i want is for the zap to trigger an email when the order is fulfilled so my customer gets a tracking number. 

1
Troy Tessalone
2 years ago
N
Nicolas MarquezNew
asked in How Do I

How to Import images to Webflow CMS live collections items using Zapier?

I have a Google Sheets connected through a Zap to a Webflow CMS Collection, anyone knows how to send the images using the Webflow API to the collection item?

1
andywingrave
2 years ago
P
PekaBeginner
asked in How Do I

Create Variations from Attributes

I’ve been able to set up attributes from our external database>Zapier>WooCommerce and we can flag one of the attributes to be used as Variations.My question is, how do we then set up these variations to have pricing? I don’t see any variation data options in Zapier?

2
Danvers
Community Manager
2 years ago
N
Nick LekuonaBeginner
asked in How Do I

Importing zaps as JSON?

Once we have the choice of exporting a zap as a JSON file, enabling easier edition of certain aspects than the web editor, how is the JSON imported back? Probably it’s me not being able to navigate properly but, I’ve been unable to find the import function to create a new zap from the JSON file… Any hint?

10
steph.n
2 years ago
C
CarolinaNew
asked in Code & Webhooks

Calendar integrations (via Webhook) don't appear on the calendar

Hi! I’m not completely new to Zapier, but I’m sure there are lots of things I don’t understand properly. I tried to integrate JotForm and Google Calendar, so I’d get detailed calendar events with an informative title. The core problem was that I couldn’t do that with Monday.com where this information is, but I’m trying to get around that problem by doing the calendar events via JotForm that we use as well. I didn’t manage to do this, even tho the zap said it’s working. Nothing appeared in the calendar, but everything else was like it should: I was able to make the event as detailed as I wanted, in Zapier’s end. Here’s a picture of the view: After that I tried to do it via Webhook which seemed promising but the problem there is that it doesn’t split the information like the previous way did but it shows a lot of essential info in the same section (following image shows what I’m talking about). So now I can’t get the address to the location section because the form’s address is between a

1
Danvers
Community Manager
2 years ago
J
JuanBeginner
asked in Code & Webhooks

Webhook "400: Bad Request" connecting to Discord

Hi,I am trying to connect a Webhook to Discord and the result is always a "400: Bad Request".My st up is: Action Event: Custom EventMethos: POSTTh Webhook URL given by DiscordData:https://leovoel.github.io/embed-visualizer/ Proves formatting is correct Under headers content-type | applications/jsonAnd still I get a  "400: Bad Request".   ¿Any Suggestions?

17
nicksimard
Community Manager
2 years ago
B
brinducBeginner
asked in How Do I

17hats integration

I have trouble creating a Zap that either takes data from a Google sheet or directly from Squarespace and creates a new 17hats contact.My spreadsheet or form only has name, email, phone nr .. Zapier doesn’t let me finish the Zap. Are the other fields absolutely required by 17hats? Thanks

5
Liz_Roberts
Community Manager
2 years ago
P
premierequestrianBeginner
asked in How Do I

Checkbox from Woocommerce to Salesforce

New zapper here I’m creating new leads in Salesforce from Woocommerce orders. During Woo checkout we have one checkbox to agree to terms and another to opt in to the newsletter. I have checkboxes set up in Salesforce. When I’m mapping the fields from Woo to SF, I don’t get an option for those two checkboxes. Help please!  

4
P
2 years ago
J
janaleeferreiraNew
asked in How Do I

Google Sheets to Draft Email

Hi everyone!So I’ve been working so hard to try and figure this out but I can’t seem to do it.I’ve set up a zap that will create a draft email when a new row is created or updated.. and it won’t seem to work!! I’ve got it set up so that..  but when I add an email under the email column, no draft is made :( Thoughts??

2
jesse
Community Manager
2 years ago
J
Jen RobertsonBeginner
asked in How Do I

Selling books on Amazon

Hi there,I'm selling books on Amazon through a publisher.  It is not through a separate Amazon Seller account.  I'm wondering whether anyone has any idea how I can get details of who purchases a book and then send them an email for an offer?  Ideally looking for an automation or zap that sends the purchaser a link to my offer in Kajabi.Any help or workarounds would be appreciated!!Jen 

3
AndrewJDavison_Luhhu
2 years ago
R
robertbantBeginner
asked in Code & Webhooks

Removing quote symbols from a hook catch

Hello guys,I’m facing a probably simple problem. I’m building a form that sends the data thru a webhook as JSON. The problem is that if the end user completes the form and uses quote symbols the webhook will error out and the zap will halt. How can I remove any quote symbols or anything that could error out when sending a JSON payload?

6
CraigNet3
2 years ago
Q
QBOuserBeginner
asked in How Do I

Line.SalesItemLineDetail.ItemRef

I am trying to import orders shipped from Ship station and or Amazon to Quick Book Online Advance. When ever I added the SKU to the Product/Service field it keeps giving me this error :Line.SalesItemLineDetail.ItemRefI have tested my SKU and it works manually and is inventory. 

3
Danvers
Community Manager
2 years ago
A
Anonymous
asked in How Do I

Add file to digital download product

I am trying to figure out a way to get Zapier to add a file to a Shopify product as they are created (by zapier) using digital downloads Shopify app. Is this possible? 

1
andywingrave
2 years ago
N
NikeetaNew
posted in How Do I

My Zap Automatically turns off

Hi,  I’m a new user to Zapier and I’m using Zaps to automate my company’s work flow. Turns out my currently active ZAP got turned off automatically without any notification. I don’t see any error in task history.  Can you please let me know whats causing this behaviour? Thanks, Nikeeta

1
AndrewJDavison_Luhhu
2 years ago
I
ist_shNew
asked in How Do I

Find Multiple Records in Salesforce based on ID

Hi there,We have Opportunity Products associated to an Opportunity in SalesForce.I would like to retrieve these Opportunity Products using the Opportunity ID using the “Find Record(s)”. I can get his to work if a single product is associated to an opportunity, however in the case of multiple products associated to an Opportunity, Zapier is only returning one.Is there a way I can get all the products associated to that Opportunity?I noticed this sentence in the docs (https://zapier.com/help/doc/common-problems-salesforce-zapier):“Salesforce search actions return the most recently created record that meets the search criteria, even if there are multiple records that match.”Does that mean I can only retrieve one product? Thanks for your help

5
ikbelkirasan
2 years ago
Terms & Conditions