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25427 Topics

M
Michael C - CogniOpsNew
asked in Troubleshooting

Cannot read properties of null (reading 'errors')

Hey all. I’ve been using Zapier for a long time but this one today has stumped me.I have done end to end testing of my two step Zap and all data flowed through correctly.I was invited to someone’s profile who is on the Teams plan, however, I created the Zap in a personal folder, not shared.Below is a screenshot.Any ideas what the issue is?Thank you!  

3
ken.a
2 months ago
M
Michael.ioBeginner
asked in How Do I

Using Tables instead of formatting

Hey community, I’d love to get your help:I am currently using two different CRMs which I am trying to sync on different properties (contacts, companies, deals). both CRMs use different IDsI am currently solving this issue by using 3 different zaps (one for contacts, one for companies, one for deals once any of those is created) and include a formatting step (formatter) to match the ID from CRM to the ID of CRM 2 (the matching is done manually). However, it doesn’t really scale as once I have e.g. a new ID, I have to update all 3 zaps separately. Is there a way I can get rid of the formatter and exchange it for a central database? Any help is appreciated!

3
SamB
Community Manager
2 months ago
Justin-at-Singenuity
Justin-at-SingenuityBeginner
asked in How Do I

How to auto-populate a TAM's Google Calendar with a client's email via Typeform and Zendesk?

Hi, Is something like this possible? Goal: When a client types in their email into a Typeform, Zapier will:Find the Zendesk Organization associated to that user’s email  Identify the Technical Account Manager associated to that Organization in Zendesk Then populate that TAM’s Google Appointment Calendar into the next page of the Typeform We have 3 TAM’s. Thanks!

3
Troy Tessalone
2 months ago
J
Joana CBeginner
asked in How Do I

How to sync Notion pages with Intercom help center articles every time a page changes or is created?

Does anyone know how we can sync Notion pages with Intercom help center articles? We have our FAQ directory stored in Notion and we’d like to have Intercom help center automatically updated accordingly every time a FAQ is changed or created in Notion. Yet, I can’t seem to find a way to trigger Notion page changes (only database entries), nor any Intercom actions related with the help center.

3
ken.a
2 months ago
L
Loic_BBeginner
asked in Troubleshooting

Set-up the zapier plugin in chatgpt

Hello,i can’t install the zapier plugin in chatgpt. When i click on the green bouton “Install” nothing happens.Anyone have an idea ? Thanks !

3
ken.a
2 months ago
M
MillyVBeginner
asked in How Do I

How can I protect my chatbot IP?

Hello,My chatbots are currently featured as links on my website and I don’t want others to copy the links and add to their websites.Is there a way to copyright a chatbot or prevent others from copying it?I’d appreciate your help and advice.MillyV

3
ken.a
2 months ago
E
EpicoreNew
asked in Troubleshooting

Getting:  Failed to create a request in Webhooks by Zapier Error (HTTP Status Code: 500)

Getting: Failed to create a request in Webhooks by ZapierError (HTTP Status Code: 500)here is the payload in postman:  

3
Troy Tessalone
2 months ago
digidockaurora
digidockauroraBeginner
asked in Troubleshooting

Zapier Sidebar & Interfaces won't open

Dear Zapier Community,I'm reaching out in a bit of a panic as I'm encountering a frustrating issue since upgrading to a new Macbook Pro last week. Despite being on the same desk and using the same Wi-Fi network, the sidebar in Zapier refuses to open, and the interfaces are failing to load.Here's what I'm working with:Macbook Pro running on Sonoma 14.1 Google Chrome Version 121.0.6167.184I've attempted various workarounds to no avail, and this hiccup is seriously impeding my workflow. Any insights or suggestions on how to troubleshoot and resolve this matter would be incredibly appreciated.Thank you for lending your expertise and time to help out a fellow Zapier user in need!! :)

3
ken.a
1 month ago
C
cautoNew
asked in Troubleshooting

Appending a contact to a list of contacts in a linked column on monday.com

My goal is to append a new contact onto the list of existing contacts in monday.com linked columnFor example: If a receive a new contact for deal 2 named joe shmoe, the automation should add joe shmoe onto the list of contacts already in the column and row, in this case there should be 2 total contacts, Phoenix Levy and Joe Shmoe mapped to deal 2However, I could not find an event in monday.com that would append, but instead update the column based on my input - for example, if I input the ID of joe shmoe it would simply delete pheonix levy and replace it with Joe Shmoe. This is done by using the "change multiple columns value" event.These are the configurations that successfully replaced Phoenix Levy with Joe Shmoe, the ID above is the ID for Joe ShmoeTo work around this I looked up all the IDs of the existing contacts (in the case of deal 2, this is just the ID of Phoenix Levy)I then input the IDs as a comma separated list as instructed, however, when there is more than 1 ID my action

3
SamB
Community Manager
2 months ago
Y
YY_rtzrBeginner
asked in Troubleshooting

Salesforce integration - failed to find opportunity record

I want to build an integration with salesforce.The flow is,If i get a new email from gmail (Trigger) Then Find a contact record in salesforce To get a contact ID And then find an opportunity record by Contact ID(ContactId) in salesforce.But when I tried third step, I failed to find opportunity record.How can i build this flow?

3
ken.a
2 months ago
J
John GBeginner
asked in How Do I

How to setup a Zap to find and update existing recurring donations in Salesforce via Donorbox?

I’ve managed to set up one off donations in donorbox pushed by zapier to salesforce. Can anyone help me with setting up the ‘search for a record’ to find exisiting recurring donations, and update them as instructed by a zap

3
Troy Tessalone
2 months ago
T
thomas.suquetBeginner
asked in How Do I

How to rotate weekly messages from a Notion database to a Slack channel using Zapier?

I would like to connect a database on Notion to a slack channel in order to send weekly messages based on information gather on the Notion database.But I would like that the information sent change each week, meaning once the first line on my database which gather information for a message has been sent, the week after the information sent on Slack are based on line 2, etc… each week.I would like to avoid to send each week the same information on my Slack channel. How can I implement this please ? Thank you very much for your help !

3
Troy Tessalone
2 months ago
T
TechMedXNew
asked in Troubleshooting

Failed to create a ticket in Autotask: Cannot read properties of undefined (reading 'lenght')

As the title says I’m trying to Create ticket in Autotask. Even if I fill most fields manually I get an error. I’ve seen some topics about Z/AT issues, so wondering if it’s me, or a Zapier issue. This is the error I get.   Below is the data being sent. I am missing data?     Thanks for reading, and any assistance given. 

3
E
1 month ago
M
MPinheiroBeginner
asked in Troubleshooting

Asana Trigger "Updated Task in Project" Stopped Working

Hello,We've been using a Zap that monitors tasks in Asana through the "Updated Task in Project” trigger and emails users based on filtering the contents of some custom task fields. However, today our Zap has stopped working and the mentioned trigger displayed a "Legacy” informative label. I have tried to recreate my Zap using the new Trigger named "Updated Task in Asana” but it doesn't seem to be working as expected. If trying to create any filters based on the received data the Zap doesn't proceed.It might be worth mentioning that our tasks have a good number of columns (30+). Previously each column value was passed to Zapier in a different field which made it easier for filtering. Now all values are merged and separated by commas into a field named "Task Custom Fields Display Value”. But we've been unable to get filters working on it so far. I have tested different filters and tried to completely recreate the Zap but with no luck so far. The Zap doesn't proceed even if checking if an

3
SamB
Community Manager
2 months ago
A
ArmentBeginner
asked in How Do I

AI-powered Zap Builder: can it set up trigger and action variables?

Hi,We are researching into building Zaps using AI and have come across these two articles: AI-powered Zap Builder: Create a Zap using plain English Use the power of AI to generate Zaps (Beta) We can create a Zap workflow fairly easily by saying, “Use app XYZ as the trigger and ABC as the event, then send data to app DEF using event QRX.” That helps to specify the apps and events needed throughout the Zap workflow to AI.We want to know if we can go a step further with this and define how to populate the fields in the trigger/action setup. When sending requests to Copilot we were unable to do so but is there an example if this is possible or is it not possible yet but potentially in the future it will be?

3
Troy Tessalone
2 months ago
Z
zach_axflowNew
asked in Troubleshooting

HubSpot additional company property not retrieved

Hey,I’m creating a very basic zap. When a contact is created I want to copy the company url and the company linkedin page into contact fields.It works just fine for the company url since this company property is commonly retrieved by Zapier, but doesn’t work for the linkedin page.I’m able to specify that I want Zapier to retrieve the linkedin page as well when finding the company, but Zapier doesn’t actually do it. The test is a success but you can see that Zapier doesn’t retrieve that additional property.So for my last step, I’m not able to update the contact with the company’s linkedin page because Zapier didn’t retrieve it in step 2.Looks like something is off with Zapier.Zach 

3
Troy Tessalone
2 months ago
S
strategicbrandbuildersNew
asked in How Do I

How do I automate uploading my Fathom.video recording link to Google Calendar meeting descriptions post-meeting?

How do I make it so that after a meeting my Fathom.video recording link is uploaded to the Google Calendar description of the meeting. I am using Google Meets automatically from my Google calendar. For most of those meetings, my Fathom.video will record the video meetings. I want to have the Fathom.video recording link uploaded to the Google Calendar description when the call ends. What I tried was Trigger - New Download Video in FathomAction - Update Event in Google CalendarThis didn’t work as expected. I couldn’t pull in previous events in my Google Calendar, only upcoming events. It would then only allow me to upload Fathom videos that were previously recorded. When I tested this, it uploaded the wrong video link to the Google Calendar description. Was the right process but the wrong video…  I then tried something else, but was unable to integrate the Fathom app (it said “not available”)Trigger - When Google Calendar event endsAction - Update Google Calendar description… my expectat

3
Troy Tessalone
2 months ago
C
ChrisChiBeginner
asked in How Do I

What's the meaning of User's numbers in Features?

Hi!I am finding which one is suit for me.I don’t understand the meaning of this Users as follow.Does it mean that I could use one more user in Team version to edit different zaps?   One more question, if I want to write information to Excel document to different people’s PC, do I just need to add more step about Excel and choose different Microsoft accounts? Like this as follow. In step 2, add Account A, and in step 3, add Account B, right? Thank you so much!

3
Troy Tessalone
2 months ago
A
AndrewClarksrqNew
asked in How Do I

How do I combine two webhook data from clickfunnels in zapier to send it two our crm in one data

How do I combine two webhook data from clickfunnels in zapier to send it two our crm in one data?

3
Troy Tessalone
2 months ago
A
Angela S.New
asked in How Do I

Why is it changing First Names in Convertkit?

I have a zap created that when we receive a new recurring donation in Zeffy it will add the donor to a welcome series in Convertkit. However, it is changing the individual’s name in Convertkit to the that of the testing record I used. How do I fix this?

3
Troy Tessalone
2 months ago
H
HQSBeginner
asked in Troubleshooting

Microsoft Outlook error: Could not send from SURVLREQUEST@company.com and to try something else.

We use Microsoft 365 / Outlook for our emails. What we would like to do is, when someone submits a form, send the customer an automatic email from a shared email. Right now we use SURVLREQUEST@company.com in a distribution list.  In Zapier, I tried setting the “From” address to SURVLREQUEST@company.com and I got an error saying that outlook could not send from SURVLREQUEST@company.com and to try something else.  

3
ken.a
2 months ago
C
cat21New
asked in How Do I

How to automatically link a new client to a new project in Toggl when creating a new matter in Clio?

When I create a new matter in Clio, I want Toggl to create a new project. The name of the Toggl project should be the matter number from Clio. I want the client associated with this project to be a new client that has the name of the client from the Clio matter.  Currently, when I create a new matter in Clio, a new Toggl project is created and a new Toggl client is created, but in the Toggl project the client is still blank. I need the new Toggl client to be attached to the new Toggl project I just created.

3
Troy Tessalone
2 months ago
C
cybercollectiveNew
asked in How Do I

How to record multi select from Webflow in Airtable?

Hello, we are building a impact survey on webflow that will be recorded in airtable. One part of our survey has a multi select option. When a form is submitted it is showing as “truefalsetruetrue” instead of showing each individual element.  I thought that Zapier might be able to help but I am not having much luck. I even tried paths however it will only record one answer instead of selecting multiple options. 

3
Troy Tessalone
2 months ago
Anubis
AnubisBeginner
asked in Troubleshooting

Zap does not trigger for new Clickup task - but works when manually going through every step

Hi everyone, maybe someone can help with this. I set up a very simple Zap:  The zap should trigger when a new task is created in ClickUp. Because the task always gets created with 5 subtasks, I filtered them out with “Task parent: does not exist”.But when the ClickUp task gets created, the zap runs only show the filtered out subtasks: And now for the part I don’t understand: when I run through the steps manually within the zap, it works with the “main task”, and it doesn’t get filtered out:   So my question is: why does it work manually in the zap, but doesn’t trigger automatically?Is there a better way than using the “Task parent” to filter out the subtasks?  

3
Troy Tessalone
1 month ago
Y
Yoann B.Beginner
asked in How Do I

How to set up an automatic payment and notification for referral links in Mighty Networks via Zapier?

I try to set up the following: When a member in Mighty Network invites a new member via a referral link, automatically trigger a payment via Stripe to the referring member's account. Additionally, notify the referring member via email about the successful referral. Is there a way to do so ? Because I tried this but mighty networks dont have the right trigger (memeber Joined via Affiliate link) Do u have an Idea?​​​​​ I have also thought about trying the following zap:https://zapier.com/apps/affiliatly/integrations/mightynetworks.However, you then have to connect an app, which I actually want to avoid. Does anyone have any ideas or experience with affiliate links in Mighty Networks? Thanks in advance 

3
SamB
Community Manager
2 months ago
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