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Question

Failed to add Subscriber to Tag in Mailchimp. The mailchimp step hit an error

  • October 10, 2023
  • 3 replies
  • 27 views

I’m trying to connect Monday CRM and MailChimp so I can automatically add email to a Tag. I checked everything and it looks correct. But the Zap “stopped” due to an error. This is what it says. 

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3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • October 10, 2023

Hi @kmadrigal 

Good question.

We would need to see detailed screenshots with how your Mailchimp Zap step is configured in the Zap Edit mode.


  • Author
  • Beginner
  • October 10, 2023

I think I figured it out. I selected “Add Subscriber to Tag” but the contact was not a subscriber. So I changed it to “Add/Update Subscriber”

 


ken.a
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  • Zapier Staff
  • October 11, 2023

Hi @kmadrigal,

Nice observation! 😊 Just a heads up, before using the “Add Subscriber to Tag” action, make sure the subscriber is already in Mailchimp. Adding the “Add/Update Subscriber” action before the “Add Subscriber to Tag” should do the trick.

Hope this helps!