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15833 Topics

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TattooistNew

asked in How Do I

Canceled Subscription in Stripe: How to remove access at the end of the billing period?

Hello! I run a paid membership community. Members are managed via Airtable. Subscriptions via Stripe. I want to change the status of users who canceled their subscription in Stripe from “Member” to "Not a Member" at the end of their billing period, rather than instantly. E.g. If a person cancels on the 2nd day of their monthly subscription, they should still have access for the next 28 days. Setting up tracking of billing periods on the Airtable side seems too complicated. What would be a good solution? Thank you!

2

21 days ago

TryarborNew

asked in Troubleshooting

Unable to find shared folders in Box

Hi, everyone, I’m hoping I’m just missing something obvious, but “find a folder in Box” isn’t working for me.Here’s what I have in Box. And here’s the Zap: the zap returns that nothing is found. I’m at my wit’s end on this.

2

14 days ago

lmarinsBeginner

asked in How Do I

Replace part of a url with new post id

I’m looking to replace part of a url with a new id that will come through a field in a google sheet. The url roughly looks like this: example.com/wp-admin/post.php?post=15038&action=edit and I’m looking to replace that post id with a different one.Is there a way to do this with text formatter?

2

20 days ago

mconner11New

asked in How Do I

How Do I create a QuickBooks invoice monthly based on number of ZenDesk tickets completed per customer in

My company receives ZenDesk tickets from our customers to complete job requests.At the end of each month, I would like to automate creating an invoice by for each customer, going through all completed tickets and adding them to an invoice through QuickBooks (or open to other payment softwares)The job type will have a standard price, would like to be able to customize the price at times for special discounts.Update the ticket status from “job completed - not invoiced” to “job completed - invoice sent”.Repeat process on X date each month.

How do I create a database in Notion when an event is created/updated on Google Calendar?

Hi there, I'm trying to have a Notion database item created each time a Google Calendar event is created/updated from a specific calendar. The idea behind this is that this Google Calendar has events that need to be automatically added to a database in Notion where the event will be further managed. I'm not what to do though because whenever I get to the "Create Database Item in Notion" selection Zapier is not populating any of my Notion databases. As a result, I am unable to connect the calendar to the appropriate database to update it. I've already given Zapier the permissions I though were needed to accomplish these actionsJust for extra information, this is for social media management! The client is event-based and so they input the event into Google Calendar and I want these events to automatically be added to the Notion database where the social media posts are then created from. I've been stuck on this for weeks and need help ASAP!

2

14 days ago

Benjamin SahinBeginner

asked in Code & Webhooks

The automatic deal contact information was not retrieved

Hello, I am trying to integrate the contact form lead via webhooks, and it is working fine. The contact is automatically created in Hubspot. Additionally, I have created a deal when a new contact trigger appears. Technically, everything is working fine. However, the deal information is not showing in the contact tab. Please see the screenshot below. The deal is automatically showing in the sales pipeline. Please refer to the screenshot. When I clicked on the deal to view the contact information, it did not appear. I suspect that the problem is with the deal contact assignment not functioning correctly. Please let me know if I made any errors. Please refer to the screenshot below. Thank you!

2

14 days ago

PeytonBNew

asked in Troubleshooting

ConnectWise API Accounts Constantly Losing Connection

Hey everyone!Can anyone assist me with this? For some reason my ConnectWise API creds keep erroring for one reason or another. I had to use personal user api credentials to get a proof of concept going but when I try to add new creds I get this no matter what I try. Please help! We use this for a ticketing system integration.

2

14 days ago

ScientialNew

asked in How Do I

Find Zapier support ticket

i created a ticket with zapier yesterday, i can’t seem to access that ticket from my account or any link to the my tickets page

2

14 days ago

Nicolas34Beginner

asked in Code & Webhooks

How do I force my trigger integration to not do the action if there is no data ?

Hi, I have an issue developing a trigger for zapierI’m currently developing a trigger which checks into my API if there is new more data from my client software To give an example, the trigger will call a webhook on my API to check if there is new data, and then call an action which a zapier user choosed (like send an email for example)But if my API send something like “There is no new data”, I don’t want the email (or whatever the action is) to be sent Is there a way to do this ?

2

1 month ago

Todd HarperCertified Zapier Expert

asked in Troubleshooting

New Email Matching Search in Gmail Trigger not firing

Hey there Zapier Community!I’m running into an issue in my client’s account that I’ve never encountered and don’t really have a thought about how to troubleshoot.We’re using the New Email Matching Search in Gmail trigger. The test triggers in the editor find exactly the emails we need given our search parameters without a problem (see screenshot). But when the Zap is turned on, it never runs, no matter how many emails come through matching that search. Since the Zap doesn’t trigger, it doesn’t exist in the Zap Run History, so I can’t diagnose it there.Anybody encountered this issue before? Any thoughts?!FYI: we are using other New Email Matching Search in Gmail triggers in other Zaps using the same Google Workspace account and they trigger just fine, so I don’t think it’s a Google account connection issue.

2

1 month ago

developer_automationBeginner

asked in How Do I

How to send an auto reply from Salesforce when WPForms is submitted?

How can I create a workflow in zapier for sending an auto reply from salesforce to the buyer When someone fills the WPForm. There is no salesforce action event is available in zapier.What is the best way to accomplish this task. Any assistance would be greatly appreciated.

2

14 days ago

HlaneyNew

asked in Troubleshooting

Subscribers are not added to a list in AWeber despite a successful test

I have set up a zap for a new email list. Trigger is a new customer and action add to subscriber list. The zap test works fine, but it does not add to the subscriber list in Aweber. The test adds an email, but when I trial with my email address it doesn't add the subscriber. What am I missing?

2

18 days ago

O

OSPBeginner

asked in Troubleshooting

Filter by Zapier throttle?

Hey,Our organization is starting to use Zapier quite intensively lately with a lot of filters that run when a contact in Nationbuilder has a certain tag, but not another.The way we do this:Trigger: Person updated in NationbuilderAction: Filter by Zapier: Only continue if person has tag A, but not tag BAnd then some more actions. We have 200+ filters set up this way.Now I’ve noticed the Filter by Zapier step shows a “Held/Throttled” for a lot of Zaps. There’s no error message and I can’t find if there’s a limit on the Filter by Zapier action, but I suppose there is.We’re on a paid plan.How can we resolve this?Thanks in advance,OSP

asked in Troubleshooting

Failed to skip testing for Firebase / Firestore Error while retrieving: Error code 404: 404 Not Found

I wanted to Link Firebase w/ Gmail so whenever I get a new object in a path in the Realtime Database, I would get a email telling me what the response was. I linked my account successfully and it asked me for the path. I have attached the configuration below for both Firebase and my Zap config. It shows me the error -Failed to fetch a record from Firebase / FirestoreError while retrieving: Error code 404: 404 Not Found It just cant find my files, what can I do to fix it? Firebase ConfigZap Trigger Config Error Message

2

27 days ago

KrysFFBeginner

asked in Troubleshooting

How do I connect Persons and Deals in Pipedrive from a trigger

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.Hi all!I’ve got what is seemingly a super simple Zap set up but it just won’t connect the right information and I can’t seem to make it add up. Your help would be greatly appeciated.I have a contacts name, email, and company name coming in to a survey tool called ScoreApp. I’m using their submission as a trigger in zapier to create a Deal in my CRM software; Pipedrive.The ‘Deal’ gets created. The ‘Person’ gets created. But no matter what I try to change, the ‘Person’ will not automatically sync/connect with the ‘Deal’ in Pipedrive.I’ve tried using the Person section in the Deal to call from both the first name and the email but neither is making the connection.What am I doing wrong?

2

28 days ago

cheatcodeNew

asked in How Do I

Cancel Stripe Subscription as a step

Hi there!We’d like to ask on how can we cancel a low tier subscription (Subscription Plan A) if someone decides to purchase the higher tier subscription (Subscription Plan B ). Basically, we want to update the customer’s purchase by cancelling their previous low tier subscription order so their plan will now be the Subscription plan B. Thanks!

Follow Up Boss (database) to Google Ads

I’d like to use Zapier to upload our contact records (about 9,000) and any new that come up into our Google Ads Manager custom list for retargeting. I am having trouble with formatting. I have one Zap set up to upload email addresses only. That’s working. When I make a ZAP to upload all six datapoints Google allows (Email, First Name, Last Name, Country, Email, and ZIP Code and phone), i am having a problem. To do this, all six must be included in the record. Here’s where I am having trouble: If I don’t have all six in the database, I want to upload the email address only. Our database, has the country as “United States”. Google wants only “us” Our database has some ZIP Codes with the +4, some not. Google wants only the 5 digits main ZIP Code. Our database has about 1/2 the phone numbers with the 1 (+1 for US dialing), about 1/2 without. Google wants the 1 in front.It looks like I have to learn the Zapier programming language with lots of if this, then that rules, If I have to do tha

2

26 days ago

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