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28780 Topics
K
KLDNew
asked in Troubleshooting
Lead Connector not adding Calendly contact to workflow

I am trying to connect Calendly to Lead Connector, so that:1. When someone books in a meeting on Calendly2. It adds a new contact on to Lead Connector3. This contact then gets added to a Workflow. Currently steps 1 and 2 are working however for step three it is adding a made up contact to the workflow rather than the same contact from steps 1 and 2. Could anyone advise how I fix this - it is like it has forgotten the contact for step 3. Thanks for your help.

3
Troy Tessalone
11 months ago
S
SherryLNew
asked in How Do I
How do I update Mailchimp contacts when specific Salesforce field changes using Zapier?

Hello - I’m new on Zapier. As stated I want to set up a flow ‘whenever the X Salesforce field is updated, more specifically a email opt out field, Zapier would then send this information to update existing Mailchimp contact.’ But somehow my way of setting up is incorrect after several attempts.  Can anyone advise please - thanks so much for the help!

1
Troy Tessalone
11 months ago
S
SamuelSNMNew
asked in How Do I
How can I send multiple Instagram images to Facebook via Zapier?

I want to create an automation to repurpose my instagram content to my facebook. It works well except when i want to send multiple images from instagram to facebook. If i just choose “Media URL” i only get 1 photo. But when i choose “Children Media URL” wich i think is the correct one due to there being mutliple media files, it doesnt work. It says that the media files are too large when i know for a fact they are not. Does anyone know what this problem is and the solution to it?

1
Troy Tessalone
11 months ago
R
Ruben GalléNew
asked in Code & Webhooks
Once more: You did not define `output`

I have been through all of the docs and help topcis but I just do not get how zapier expects code in a java script zap to provide data.Why is the output undefined? I tried to set output or use the callback (which i prefer). Nothing works :( (function() { const load = async () => { const auth = "foo"; const url = `bar`; const headers = { "Authorization": `Basic ${auth}`, "Content-Type": "application/json", "X-Crisp-Tier": "plugin", }; const options = { method: "GET", headers }; const response = await fetch(url, options); return await response.json(); } load().then((response) => { callback(null, response) output = response })})() 

1
R
11 months ago
P
phinexBeginner
asked in Code & Webhooks
How to retrieve a list of files from a Sharepoint folder?

Hi there,we’re trying to display a list of files from a SharePoint folder on our Bubble website. The files could have various names and types. Could anybody help to give me pointers on how to set this up?I’ve played around with the SharePoint connector, but it only provides me with an option to find a single file for which I have to provide the name.I’ve also played around with a JavaScript and Python Code snippet, but given that I’m new to Zapier and the limited debugging in Zapier didn’t help :/ Thanks for your help!

2
P
11 months ago
Pelowtz
PelowtzNew
asked in Troubleshooting
Google Ads error: Failed to create a contact in Google Ads: Invalid value

This post was split from the topic: Google Ads error: Failed to create a contact in Google Ads: Invalid value at 'operation[0].create.user_identifiers[0], oneof field 'identifier; is already set. Cannot set 'hashed_phone_number'Does anyone have an opinion on which matching is best for this Google Ads list? I was previously using only email but I noticed that it only works if there’s an associated Google account. I have not changed it to name, country and zip matching. I have no way of knowing how many times Google was able to match a customer with emails so I’m just curious if anyone has any experience! PS. I was having the same issue as above and the AI troubleshooting feature really helped me figure this out. It’s awesome. My issue was that I was sending email and address info as the unique identifier, but you can only pick one or the other. This Zap setup is confusing as it should not allow you to enter anything in a field if the other field is already populated. 

1
ken.a
11 months ago
Troy Tessalone
Troy TessaloneZapier Expert
posted in Code & Webhooks
[ADVANCED APPROACH] How to Get the Raw JSON from Any Zap Step

[ADVANCED APPROACH] How to Get the Raw JSON from Any Zap Step Contribution by Troy TessaloneTroy is a Certified Zapier Expert who puts Programmable Productivity to work for YOU! WhatAt times, you just want the raw JSON of the response from a Zap step (trigger or action). WhyNested data can be hard to work with when it is already pre-parsed into dynamic variable by Zapier.Code steps or AI can help you better parse and prep the raw JSON as you’d like.This gives you more capabilities to configure the Zap step logic in your automated workflow. HowThis assumes you know about the concept of webhooks and how to configure in Zaps with the Webhooks app. The trick is to use 2 Zaps connected with webhooks.Zap 1 sends a HTTP POST request to Zap 2.In doing so, it will expose the raw JSON! ZapsZap 1Trigger: ??? Action: Webhook - POST Use the webhook URL from Zap 2, Step 1 The key is to configure the POST Request with an empty Data body See screenshots below These are key-value pairs that will

0
Troy Tessalone
11 months ago
Y
YourMaxTVBeginner
asked in How Do I
How do I get in touch with customer service from Zapier?

Has anyone actually gotten to get any support from customer service? What happened to actually getting real customer service. That CHATBOT is useless. 

3
ken.a
11 months ago
Troy Tessalone
Troy TessaloneZapier Expert
posted in Code & Webhooks
[ADVANCED APPROACH] Webhook Relay / Webhook Chaining

[ADVANCED APPROACH] Webhook Relay / Webhook Chaining Contribution by Troy TessaloneTroy is a Certified Zapier Expert who puts Programmable Productivity to work for YOU! WhatThis assumes you know about the concept of webhooks and how to configure in Zaps with the Webhooks app.“Webhook Relay” or “Webhook Chaining” involves using a webhook to trigger an automation, and as part of the data payload sent to the webhook, including another webhook URL.The automation then performs its steps, and as a final step, it sends the output to the webhook URL provided in the initial data payload. WhyThis approach is often used for orchestrating multiple separate automations in a chain, with the output being passed along to subsequent automations using webhook URLs.It's a way to connect and coordinate different services or systems in a workflow. Types of Chains1:1 1 Zap connected to 1 Zap MANY:1 MANY Zaps all connected to the same 1 Zap 1:MANY 1 Zap connected to MANY other Zsps See info below for how

0
Troy Tessalone
11 months ago
S
SalvaNew
asked in Troubleshooting
TikTok Ads leads not syncing to Google Sheet in Zapier

Hello, I have had a problem for a week now, my tiktok ads campaigns generate approximately 100 leads per day, which is linked to a google sheet using zapier, but I realize that not all the leads that appear in the tiktok ads arrive and I have a loss of 15-20% of leads and that is serious I need help please I am losing potential clients

1
Troy Tessalone
11 months ago
L
lisa_nativegovBeginner
asked in Code & Webhooks
Extract name and amount from Google email using regex

I am trying to extract text from gmail. I have a zap started with Email Parser. Then a step using Formatter to extract separate pieces. I can extract the email address and amount with success. I’m trying to extract a FirstName LastName pattern that always comes after an exclamation point and line breaks. I cannot get this to work. I can get different versions to work in Regex101.com using Python flavor. But when I put it in the zap it includes the text I want excluded.I have no idea what I’m doing wrong. I am no expert in regex so please be kind. I’m sure there’s something very basic that I’m missing. Any help would be most appreciated. Thanks in advance! Email text: Hi name,Congratulations!FirstName LastName donated $10.00 to …..  Here’s the latest iteration of the regex I’ve been trying:\W{2}(?P<name>.+?) donated\s(?P<amount>.+)\stoWhat I want isname: FirstName LastNameamount: $10.00 What I’m getting is:name: Congratulations! FirstName LastNameamount: $10.00 I’ve also tri

1
Troy Tessalone
11 months ago
A
ASAoperationsBeginner
asked in How Do I
New email trigger in Outlook - constantly firing even when moved or deleted

Hi,I have a zap that triggers with a new email in the Outlook inbox that meets certain criteria. However after I delete or move the email to a different folder, the zap fires up again. I would really appreciate some advice on this.Thanks!

11
A
11 months ago
N
NadineGNew
asked in How Do I
How can I combine and reduce multiple Zaps for ThriveCart and LearnWorlds?

Hi there! I’m pretty new to Zapier. We hired someone to set up our Zaps to connect ThriveCart and Learnworlds. The way it was set up is that there is an individual zap for every product or bump that a customer can purchase or refund. I’m not familiar with sub-zaps or pathways, but I’m wondering if there is a more efficient way of setting this up. I am currently using 15 of 20 of my zaps on my plan, but a ridiculously low number of tasks.I know this may be ridiculously simple for some, but I’m unfortunately not able to wrap my head around it! Any advice on how to combine and reduce the number of zaps I’m using would be super helpful! Thanks!BTW I have included screenshots of the list of our zaps as well as one of my zaps.Zap list: Single Zap: 

1
Troy Tessalone
11 months ago
D
Dieppa designNew
asked in How Do I
How to multi-platform cross-list items on unsupported apps with Zapier?

Hello I am new to this platform. I am looking to create a zap to multi platform cross-listing. I am looking to create a zap that will enable me to list items for sale on multi websites at once. Apps I would like to use would be Facebook marketplace, OfferUp, eBay, Esty, Chairish, and 1st Dibs. However some of these apps are not directly supported. How do I go about doing this? 

1
Troy Tessalone
11 months ago
H
hollywoodeditingmentorBeginner
asked in Troubleshooting
Trouble connecting with MemberPress/WordPress - Authentication Failed - Mod_Security

I’m trying to connect Zapier to my MemberPress plug-in on WordPress and I get a ‘authentication failed’ error message that is preventing the connection. Screenshot attached. Has anyone experienced this? I can’t find a solution. Thanks! 

3
ken.a
11 months ago
A
Anonymous
asked in How Do I
How do I embed content in Shopify with working links?

Hello does anyone no why does is look like this when i try to embed is in shopify, and why does the links don't work 

1
Troy Tessalone
11 months ago
A
americanmarketingassociationNew
asked in How Do I
How do I receive SQS messages from the US-east-2 region in Zapier?

I did find this old forum post:  We need to receive SQS messages from a queue in us-east-2. Is there a technical reason why that region is not available? I could not find anything about this in documentation and this presents a significant issue for a planned system.The us-east-2 region seems to be available for SNS integrations so what’s the difference?

1
Troy Tessalone
11 months ago
L
LillianeNew
asked in How Do I
How do I name a Google Drive image file with a Slack text message?

I have a zap that will upload an image to Google Drive that is posted to a certain channel within my Slack group. My employees will upload an image with “CUSTOMERNAME JOB####” to the post. Is it possible to have my zap name the image file “CUSTOMERNAME JOB####” when it uploads the file into google drive?  I see the field where I can choose the name of the file, but I do not see a way to select the slack text message as the file name. Thank you! 

11
Troy Tessalone
11 months ago
G
greenhubBeginner
asked in How Do I
How do I filter emails to only receive .xlsx attachments?

Im using Zapier Email to recieve an .xlsx file, but once i tried a real case, some of the mail of the company send the sign as jpeg attached file, I only need the xlsx file There’s some way to make this, something similar to the new Attachment in Gmail, to process each attachment 

1
Troy Tessalone
11 months ago
B
BSPNew
asked in Troubleshooting
Hubspot error: Required field "Role" (dropdown) is missing.

I am looking to have forms that are submitted in a Zapier interface form be duplicated and submitted to Hubspot. I have set up two versions where: 1. Form Submission Created in Zapier Interfaces → 2. Create Form Submission in HubSpot 1. Form Submission Created in Zapier Interfaces → 2. Create Record in Zapier Tables → 3. Create Form Submission in HubSpot I am able to get the Zapier form data to populate within the Zapier table, but keep running into errors when transferring the data across to Hubspot. The form data does not submit to Hubspot and I am also unable to get dropdown field data to populate at all. Please advise! Thank you in advance.

7
Troy Tessalone
11 months ago
greysonz1997
greysonz1997Beginner
asked in Troubleshooting
DocuSign "Create Signature Request" option missing in Zapier

Hi guys, I’m trying to create a automation that will create contract in Docusign, and populate all the perimeter that needs to be filled with the data from google sheet.  I remember for Docusign, it used to have an option under “Event” called “Create Signature Request”, but now I don’t see that option anymore. Any ideas on how to fix that?  

3
Troy Tessalone
11 months ago
G
GlancyNew
asked in How Do I
How do I get a refund for a 1-year subscription to an account that I no longer need?

Some one who I worked with told me to buy this account for 1 year so i did, but our cooperation stopped because they stopped their business. So i paid for 1 year but I am not going to use it. Is it possible to get a refund?

7
Troy Tessalone
11 months ago
Z
zgoldbergNew
asked in How Do I
How do I format multi-select checkbox fields from Submittable to Salesforce using Zapier?

I have a basic Zap that takes a submission from Submittable and upserts a Contact record in Salesforce. The issue I’m running into is that the Submittable form has multi-select checkbox fields that need to be re-formatted into single checkbox fields in Salesforce. For example, a submission could have Question 1, with A,B,C,D all checked in a multi-select response, but that needs to translate into boolean checkboxes on field A, field B, field C, and field D on the Salesforce record. I think I could do this by formatting one field at a time, but there are upwards of 20 fields that need to be formatted, so that feels inefficient. Is there a way to do this with tables or line items? I’m not entirely sure I understand how the data would translate.

1
Troy Tessalone
11 months ago
cfalcone01
cfalcone01Beginner
asked in Troubleshooting
Monday.com error: Cannot read property 'column_value ' of undefined

I currently have a Zap set up between Salesforce and Monday so that information for an Opportunity updates in Monday when a change happens in Salesforce. General flow of the Zap:a field on a Salesforce opportunity is updates it finds the matching ID in the Monday board and updates specific fields on the Monday board to match what was updated in SalesforceThis Zap runs successfully when the ID I am matching on is found in the Monday board. However, if a Salesforce Opportunity is updated that does not exist in the Monday board, the Zap throws an error. Not every Salesforce Opportunity is going to be listed in my Monday board but I also want the system to recognize that and have the Zap stop running (rather than throw an error) if it can not find the matching record in Monday. Otherwise, it is going to throw so many errors that Zapier will automatically turn off my Zap. I thought I set up the Zap accordingly (screenshots below) but I keep getting the following error when testing Step 5: F

8
Troy Tessalone
11 months ago
R
RamskyNew
asked in How Do I
How to send SLY and Gmail on a specific time.

Hi, guys. I’m new to Zapier and I am trying to set my Sly and Email to be sent on a specific time. Here’s a scenario. My Zaps trigger at 9am EST and Sly and Gmail should send at 12PM EST and if the zaps trigger at 1PM EST it would send at 12PM EST tomorrow. I tried doing the delay, but it is still sending right away. Thanks!

5
Troy Tessalone
11 months ago
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