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Question

How to get back the tasks consumed from Zap error?

  • August 23, 2023
  • 1 reply
  • 23 views
Rachel Celis

We reported an incident where the automation we set up in Zapier has sent more than 1000+ alerts in Slack. 

Because of this, it has consumed most of our tasks for the month. 

 

Can we request for the tasks to be credited back to our account for the month? 

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • August 23, 2023

Hi @Rachel Celis 

Good question.

You can try opening a ticket with Zapier Support: https://zapier.com/app/get-help

 

Sounds like you may have a flawed Zap design.

Posting screenshots will help us have more context.

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
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