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25131 Topics

Instituto Médico da Dor
Instituto Médico da DorNew
asked in Troubleshooting

Typebot error: Authentication failed: The app returned "User not found."

I'm having a problem authenticating the Typebot token with zapier, I get the following message: authentication failed: The app returned "User not found".

5
Troy Tessalone
7 months ago
Andrew Reid
Andrew ReidBeginner
asked in Troubleshooting

Connecting Zapier to Ubuntu Apache Mysql server - SSL errors using Godaddy SSL Certificate

Hello,I’m trying to Connect Zapier to my Mysql database hosted on an Ubuntu server with a LAMP stack. My SSL certificate is from Godaddy. It looks like I have all the right files - SSL Client Certificate, SSL Private Key, SSL CA Bundle - but I am still getting certificate errors. My URL is https://hopedata.ca and I’ve done the Qualys labs test and I get a B overall rating. Any ideas what I could be missing? As far as I could tell, the SSL Client Certificate and SSL CA Bundle came from Godaddy, and the SSL Private Key came from my server - it is the apache2ssl.key file. These are the three files as they are listed in my default.conf fileSSLEngine on    SSLCertificateFile /etc/apache2/SSL/cert/ce531f28030cd4fe.crt    SSLCertificateKeyFile /etc/apache2/SSL/private/apache2ssl.key    SSLCertificateChainFile /etc/apache2/SSL/cert/gd_bundle-g2-g1.crtAny help would be appreciated

4
SamB
Community Manager
7 months ago
kacalica
kacalicaBeginner
asked in Code & Webhooks

Notion App Extension can't escape quotes

I am trying to inject changes to my database item. I need to add some JSON to the properties.  However the quotations keep getting turned into char code. Even when I esccape.  What’s the strategy here in Zapier inputs to escape quotations?      

0
kacalica
7 months ago
luudybug
luudybugNew
asked in How Do I

How do I delay email sending when you transfer a list of emails to a Zap?

Hello! I have created a zap with the following: Trigger - New Spreadsheet Row Delay Step  Send Email Lookup spreadsheet row Update spreadsheet rowThen, I transfer existing data to the zap. When that happens, the delay happens for the entire set of data (ie. I transferred 50 rows of emails) and it delays all 50 emails for 2 minutes all at once and then sends all 50 emails all at once. I was trying to send the 50 emails with 1-2 minutes of delay in between each.Am I missing a step or have created an error? Or is this an expected behavior?

1
Troy Tessalone
7 months ago
aleksb6
aleksb6New
asked in Troubleshooting

Dropbox error: Formatting data failed: The app returned "Error (404)".

Hello!I created a zap a while back that imports a CSV file from email attachment, parses it with utilities and then uploads the necessary data to a variety of back-end integrations. I need to change the trigger from email to dropbox per new requirement, and getting a weird read error when trying to import the file into the formatter step.  When choosing the option:  “File (exists by not shown)” I get the following error: Formatting data failedThe app returned "Access Denied".When choosing the option “Direct Media Link” I get the following error:Formatting data failedThe app returned "Error (404)".When choosing the option “Share Link” I get a successful parse of all the metadata, but not the actual data itself… So question:  Which field should I be reading from and are there any specific rights on the file in order for it to be read by Zapier?  I’m connected with the admin account for dropbox, so I can definitely see the file and the data within.

1
Troy Tessalone
7 months ago
stp
stpNew
asked in How Do I

Is it possible to incorporate real-time news data into a Chatbot?

I’m interested in creating a chatbot that can tell you the latest news.  How do I incorporate real-time data with the existing Zapier chatbot support?  Currently, it’s just a file upload.  Thank you!

1
SamB
Community Manager
7 months ago
Alex Waite
Alex WaiteBeginner
asked in How Do I

SharpSpring Registration from SharpSpring form - Can I specify which form instead of "any"?

Hi all,I’m connecting SharpSpring and BigMarker for an event we’re running. I created a Zap that connects SharpSpring to BigMarker (creates registrations when a form on SharpSpring is submitted). But it states that it will do it every time there is a form filled. Obviously, this isn’t ideal as I have different forms on my website and I only want the relevant form ID to be applied.I’ve seen another post on this - same question - but replace BigMarker with Zoom. It said to use Filters but I’m not sure how this is done. Is there any more info I can be sent to?Also do you have to be on a Professional account to add Filters to a current workflow? e.g. If the answer is to add a filter, do I have to upgrade to do that? I’m currently on the free account.Thanks,Alex

4
ken.a
7 months ago
Pentaneon
PentaneonBeginner
asked in Troubleshooting

Zapier Google Sheets Integration Issue After Adding, Deleting Columns and Changing Sheet Name

I had Zaps set up in my Google Sheets that were working fine for searching and updating rows. However, I recently added some columns to my spreadsheet, and now the 'Update Spreadsheet Row' step is not functioning correctly. I suspect the issue might be due to the newly added columns that didn't exist before. When I test the Zap, I receive the following error message: 'There was an error writing to your Google sheet. Unable to parse range: 'DATABASE'!' Additionally, I made the mistake of changing the name of the sheet.I have already performed a 'Refresh Fields,' waited for a day, ensured proper data mapping, but the issue remains unresolved. I continue to encounter the same problem described earlier. PREVIOUS VESION WHERE THE ZAP WORKED:  NEW VERSION: ZAP ERROR WHEN TRYING TO UPDATE A ROW: 

9
Troy Tessalone
7 months ago
Anchor Vans
Anchor VansNew
asked in Troubleshooting

Zapier email forward caught in spam loop - How to remove unsubscribe link?

Hi, My spam trap is catching my zapier email forward.  Facebook Lead Form > Email by Zapier> (gets caught in spam trap) > My inbox My spam software for my email server says it will allow it through the spam trap if you get rid of the spammy Unsubscribe link at the footer.  Now I know emails should have an unsubscribe. But this is an automation set up by myself and i’ve chose the receveing email. Why would Zapier need to include an unsubscribe. I need to get rid of this to allow my the zaps to go straight through to my inbox. is there a way to get rid of the unsubscribe button or redirect to our unsubscribe link. Can anyone help me.

1
Troy Tessalone
7 months ago
markolaz
markolazNew
asked in How Do I

Can I manage the ChatGPT rate limit for a long Zap loop using GPT for journalist requests?

Hi, I am running a long Zap loop using GPT for journalist requests (HARO). The idea is we get emails with maybe 100 requests, and use Zapier to feed each request through GPT to filter its suitability. It’s a great use of Zapier and GPT but the problem is we hit the rate limit for ChatGPT (10,000 tokens per minute) very quickly. We’re using GPT3.5 Turbo for the first input, then GPT4 for a small subset of requests that pass the filter. I’m looking for any advice on how to manage this rate limit. Since it’s a time-based rate limit, what is the best way to space out the request loop? I considered turning on Autoreplay, but that would also have to work on some delay. I’m going to work on the prompt to reduce the token inputs as well. Any other solutions are welcome!

1
Troy Tessalone
7 months ago
Dcardoso
DcardosoBeginner
asked in How Do I

It is possible to join multiple calendars into one with 10 people access?

Hello, i would like to know if it is possible to join multiple calendars into one, so that 10 people can have access to that AIO calendar. Please let me know if it was clear and thanks for your help.

6
SamB
Community Manager
7 months ago
Team SzachMat
Team SzachMatNew
asked in How Do I

Can I merge Discord notifications for new Instagram and Facebook posts into one message?

Hello,I’ve a question and problem. I created successfully two Zapiers (message on Discord channel when I send new post on Facebook and message on Discord channel when I send new post on Instagram). Now when I added two posts (one on Instagram and one on Facebook) I have two Discord messages with role mentions. It’s possible to merge this so when I add two posts I have one Discord message with posts links?  

1
Troy Tessalone
7 months ago
kelvint
kelvintBeginner
asked in How Do I

How do I set up ClickSend SMS to send SMS to different Facebook Lead Ads numbers?

HiI am a complete newby hereIn Zapier setting up FB SMS leads with ClickSendI have my ClickSend ph number i purchased but i am not sure where to enter it into my zapDoes it go in the ACTION, MESSAGES, TO of the ClickSend action ? That doesn't really make sense.I may be confused as to how this all worksI want to be sending SMS messages to my FaceBook leads they fill out on FB Formnot to the number i purchased at ClickSend so each message sent out will be to a different number (i think ?)So please explain how i work with each number, ie purchased ClickSend number and FB lead form numberThanks  

2
ken.a
7 months ago
A
Anonymous
asked in How Do I

How do I get invoice numbers and subscription references from GoCardless payments in my teams?

Hi all, I have recently tried linking our GoCardless to teams so that I am notified of when payments are made, however I am unable to pull the data required which is the actual description of the payment that usually contains invoice number and the subscription reference. Is there anything I am missing regarding this? Thanks.

11
ken.a
6 months ago
Samaria
SamariaNew
asked in How Do I

How can I update Slack message to include newly added Google Sheets columns?

Hello, I updated my google form that is attached to the google sheet that sends out a slack message to slack daily. I’m trying to update the slack message incorporating the new columns added to slack but I do not see them all populated in zapier. Is there somehing I can do to have it show up?

1
Troy Tessalone
7 months ago
Petri
PetriBeginner
asked in How Do I

Formatter: Extract Google Review's original language text before sending to ChatGPT

Google review comments come in with the Google translated versions (in English) and original versions in the same field. I’ve been trying to use Zapier Formatter in the middle before sending the comments to ChatGPT in order to only send the original language version. Can’t get any kind of results, maybe because of lacking Python skills, does anyone else have the same issue/can help?

3
SamB
Community Manager
7 months ago
Kallam
KallamNew
asked in How Do I

How do I send SMS to VIP users in Fresh Service during business hours with ClickSend?

Hey all, I hope you’re well! I’m trying to get ClickSend to send an SMS based on if a VIP user within Fresh Service submits a ticket out of Fresh Services business hours however it doesn’t seem that Zapier has that much functoriality when it comes to the Fresh Service integration I was wondering if anyone had a cleaver way or if they knew this was possible or not? Thanks,Kallam 

1
Troy Tessalone
7 months ago
Davyslowcoatching
DavyslowcoatchingBeginner
posted in Troubleshooting

Zap not triggering for new tagged contacts in Systeme.io

Hey team, I’m an freelance expert in Zapier and automation. I have a zap that is supposed add a tag in Systeme.io. It seems that the Zap works, but in Systeme.io it doesn’t save the Tag added on the contact.I saw a similar thread here: and I think this bug is still not resolve from the Zapier team. Could you confirm and take care of this please? 

4
SamB
Community Manager
3 months ago
poulapoire
poulapoireNew
asked in Troubleshooting

Systeme.io : The app returned "Email address is invalid".

Hello,I want to create a Zap :Trigger : a new tag is add in the app ConverkitAction : Create or Update a Contact, Including Adding Tags in Systeme.io The trigger works well, but when i’m testing the action i’ve go this error :  Here is the data i’ve collected in Converkit :  Everything seems well configured but it doesn’t work… Does somebody have an idea of what’s going wrong ?  PS : i’m French sorry for my poor English. 

1
ken.a
7 months ago
colettereynolds
colettereynoldsNew
asked in How Do I

How to set up a Zap to send follow-up email after appointment at a specific time?

HI can I set up a zap that allows an event to occur a number of hours after an event eg I want to send a follow-up to clients once, after their appointment, at a certain time eg 1 day after their appointment?

6
Troy Tessalone
1 month ago
Zacs
ZacsBeginner
asked in How Do I

How do I loop through all tickets with a past date in Zendesk using Zapier?

I just need to know if this is possible. In Zendesk i have a custom field called process date. I have created a zap which searches for a ticket where the date has passed and adds a tag.This only does it for one ticket though how do I loop through every ticket that has a date in the past?

1
Troy Tessalone
7 months ago
emanaterob
emanaterobNew
asked in How Do I

How can I stop my Zap from triggering twice within seconds?

I have a schedule trigger on my Zap to run daily at 9am. I can see in my history that it’s triggered twice within seconds of each other.How can I stop this from happening?

3
SamB
Community Manager
1 month ago
Manuel S
Manuel SBeginner
posted in How Do I

How do I update prices in Shopify from Google Sheets?

I need help because it only updates one product price 

8
ken.a
7 months ago
Richard Michell Lima da Silva
Richard Michell Lima da SilvaNew
asked in Troubleshooting

Amazon Alexa can't find Zapier skill

This post was split from the topic: Alexa goes through all steps, but when it comes time add task to my Any.do list it says "oops, I ran into a proiblem"Boa tardeNão encontro a skill Zapier quando pesquiso no app Amazon Alexa. Ainda está sendo possível baixar essa skill ou estão com algum problema? Edited by Moderator to include Google Translation:Good afternoonI can't find the Zapier skill when I search in the Amazon Alexa app. Is it still possible to download this skill or are you having a problem?

1
SamB
Community Manager
7 months ago
Dronlinehandel
DronlinehandelBeginner
asked in How Do I

How do I send data from a master Zap to a second Zap without using Sub-Zaps?

Hello i want to send data from a “Master-Zap” to a second Zap. I need Both Triggers in both Zaps, so Sub-Zaps dont work for me because they need the “Trigger” for the Sub Zap. Is there any other Solution?in Master Zap i created a Google sheet with all Data and in the second Zap i want to update this sheet for all rows which “ID’s” match.  This should happen when the Trigger (a trello card is moved to another list) is happened, Appreciate every helpThanks

5
Troy Tessalone
7 months ago
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