Best answer

Kartra list subscription fails despite successful Zap test.

  • 6 December 2023
  • 12 replies
  • 43 views

Userlevel 1

I tried to use Zapier import my member email from skool QA to Kartra subscribe lead to list. The running test go smooth and when I accept new member in the community. The email did not go through to my kartra list. 

 

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Best answer by Troy Tessalone 6 December 2023, 02:32

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12 replies

Userlevel 7
Badge +14

Hi @MrMike 

Good question.

Try adding this Zap step: Kartra - Create New Lead

 

Userlevel 1

The problem here is when I do that, it not going to be automatic the lead go to the list.

 

Userlevel 7
Badge +14

@MrMike 

You need 2 action steps:

first create the lead

then subscribe the lead to the list

Userlevel 1

 

I already test that step too, don’t work. I put lead details and give me no data.

and so I put success on email, it seem not right.

Userlevel 7
Badge +14

@MrMike 

The Email field expects an email address value.

 

Userlevel 1

There are no option from kartra is email

 unless is from skool, which make no sense.

Userlevel 7
Badge +14

@MrMike 

Did you try mapping the email address from step 1 like you did in step 2?

 

Userlevel 1

Yes I did, so what wrong with Zapier system?

 

Userlevel 7
Badge +14

@MrMike 

In Step 3, for the Email field, you should map this variable from step 1. (post updated screenshots)

 

Userlevel 1

Ok Troy, I will give it a try and get back to you

Userlevel 1

Thank you so much @Troy Tessalone it’s work now =)

Userlevel 7
Badge +6

That’s an amazing news @MrMike! Big thanks to Troy for pointing you in the right direction!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗

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