About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials Zapier University 101

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Popular Apps Q&A Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

Interest Areas User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier University Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Get Help

Find answers to your questions. Ask the Community for help or hire someone to help you.

15902 Topics

A
ababab608Beginner
asked in Troubleshooting

Amazon S3 error: We hit an error adding your new account, authentication failed

Hello! I am attempting to setup a Zap that triggers off of a new file getting added to an existing S3 bucket. The bucket is owned by my client, and they have set everything up on their side and provided me the Access and Secret Access keys to the bucket. When I go to make the connection in Zapier on the trigger step I receive a forbidden error. Pasted below. I am thinking that I am missing a step in the authorization process but I am not sure what it is or if I need to do something or ask my client to do something. Can someone confirm the steps and process needed to properly access the bucket?Error that I am receiving (also attached) 

4
shalgrim
2 months ago
K
King WuBeginner
asked in Troubleshooting

New Group Merge Request Event in GitLab An error occured: 404 Not Found

Hello, I am using zapier to build with Gitlab and Notion.i tried to create a trigger with `New Group Merge Request Event` . But, i recieved an email to tell an error -  New Group Merge Request Event in GitLab  An error occured: 404 Not Found. Not sure how to resolve the issue. What i tried, i was sucessful to build with `New Project Merge Request Event in GitLab`. Replace by Group. Then fail.Any advice with it?Thanks. 

6
K
2 months ago
S
smalltown88Beginner
asked in How Do I

How do I create a custom field in HelpScout to display the specific offer a customer has purchased in Kajabi?

Has anyone successfully integrated HelpScout with Kajabi? Additionally, I am curious to know if it is possible to create a custom field or property in HelpScout to display the specific offer a customer has purchased in Kajabi.

15
S
2 months ago
randyperrone
randyperroneBeginner
asked in How Do I

Send Slack Message with multiple @mentions

I have a comma separated string of email addresses which can be any number of addresses, and I want to:For each of them get the user id by Email Use the id for each and make an @mention for each of them in the same slack message and send to slack.I’m not sure if this is possible without being extremely hacky.  I have this working for one user, but can’t seem to find how to add for multiple users.  Anyone have any thoughts?  Thanks

5
Troy Tessalone
1 month ago
D
dleblancBeginner
posted in How Do I

ServiceNow to ZenDesk via Zapier

Hello! Does anyone have experience connecting ServiceNow to Zendesk via Zapier? One of our customers uses ServiceNow and we need to link their instance to our Zendesk app so we can send updates/attachments back and forth.We’ve created a Zap that is designed to pull updates from Zendesk and post them to records in ServiceNow. This seems to be working as far as Zapier is concerned, but we’re unable to connect to ServiceNow to test. We need to find out how to connect ServiceNow to Zapier so our customer can submit new requests, send updates/public comments, change ticket status, and link attachments. On the ServiceNow integration hub, they have several integration “spokes” pre-built for various applications, but not Zapier. (Note: they do have a Zendesk spoke but it only supports user management so this is not going to meet our requirements). These are our basic requirements: 1. Ticket Creation:  ServiceNow to Zendesk 2. Ticket Updates: Zendesk to ServiceNow  ServiceNow to Zendesk 3. Tick

2
D
9 months ago
C
Click LeadersBeginner
asked in How Do I

Asana Rename project

Hello  In My Company there is a solution that when project is bloked because out of time we add to project 🚫 sign on the beginning Is there any way to rename project after finish task ?

5
jesse
Community Manager
8 months ago
L
Lucas SaldanhaBeginner
asked in Troubleshooting

Zap filtered (not pass) is counting as Task count

Hi, I've already sent an email to the support but maybe I'm missing something.I've a Zap that is triggered for any update on a Order in Booqable integration. And at the beginning (first step) is a filter that let continue or not. What I'm seeing is that the trigger or the filter (not passing) is counting as task against my monthly quota.Here is my Zap as my first step (after the trigger that is NOT counted like is mentioned here: https://help.zapier.com/hc/en-us/articles/8495906379405-How-are-tasks-counted-in-filters-Here is the beginning of the Zap: Here is my Zaps Runs History:  You can see that the "Delete Venda (Sale) no CA" has almost all the 2K tasks counts. But 99,99% of those don't pass the first filter and it's stopped. Either way is counting as tasks against my quota and should not.Am I missing something?Regards, 

8
R
4 months ago
F
FonsoNew
asked in How Do I

Sending a specific part of an email thread only

In relation to this post:How can I exclude the whole email thread from sending? So currently my flow is1. Slack workflow to GSheet2. GSheet to Email3. Filtered Email (from responder) to GSheet However in step 3, I’m pulling the correct email, but it sends the entire thread history- is there a way I can send only the last email received and no thread? 

1
R
5 months ago
T
tessz2021New
asked in How Do I

How do I create a notification in Slack if there's an internal opening in Greenhouse?

I am trying to create a internal job board in slack where if a internal position is published as live in Greenhouse it will send a slack message to that channel and notify everyone of the internal opening. Help appreciated! 

2
christina.d
Community Manager
9 months ago
J
JoshmceBeginner
asked in How Do I

In Monday.com how do I get the Item Id from a search?

Seems like it should be a simple thing to do, I have a search - Get Item by Column Value - and it returns all the values except the Item ID, I know the ID variable name, is there a manual way to refer to a step in the zap and add a variable name or refer to the variables parent? ie (5. Name).itemId  thanks

3
Troy Tessalone
2 months ago
E
ericgTinkerer
asked in How Do I

Path in middle of loop (or something like it)

I’ve got a Zap like this:Get CSV Loop over each row Do stuff Filter if last row Send email if last row is processed But I wish I’d built it like this:Get CSV Loop over each row Check against an API for A or B If A... Do stuff If B… Do different stuff Filter last row Send email if last row is processed I know I can’t put paths in the middle of a loop like this. It seems like at Zap Connect there was a feature that might help me but I can’t remember what it was called. Was something like being able to save a Zap for use inside your Zap. Would that help?I’m also not sure how to wrap up the Zap by sending an email when the last row is processed. If I put the Filter and last row email step inside something like a Path, would it trigger when the final row in the CSV is processed?Guess I’m just a little stuck in getting my head around how I could pull this off. Appreciate any guidance :-)

6
E
2 months ago
J
jrc2228Beginner
asked in Troubleshooting

Google Form error: The app returned `{"message":"Unable to fetch custom fields for this project. Status 400

I want a google form response to trigger a new Asana project AND new tasks within that project. Is this possible? I tried to add a task creation zap to my existing project creation zap, but I’m getting an error.The app returned `{"message":"Unable to fetch custom fields for this project. Status 400: {\"errors\":[{\"message\":\"project: Not a Long: FB Ad - Test Form Response - 02-03\",\"help\":\" Above “FB Ad - Test Form Response - 02-03” is the title I assigned to the project that is created through the initial zap. Each new form response will need a unique project title.Is it possible to create both an asana project and a set of tasks (or at least 1 task) using a zap?

14
SamB
Community Manager
2 months ago
M
ModoYogaBeginner
asked in How Do I

WooCommerce Variation ID for subscriptions -- making sure zap is not sent every time a payment renews

I am using a zap to invite people to mighty networks groups and courses, based on their specific purchases in WooCommerce. The majority of products within WooCommerce are variants, so the zap is set up to run based on “Variation_ID” AND status = complete, and there are multiple OR options in a Zapier Filter to make sure that all possible payment options are included.In one case, we have a single training with:-Full payment option-Payment Plan optionI have it set up as above, but my concern is that the payment plan option will trigger the zap every month that they pay off their payment plan, as each payment plan order comes with the same Variation ID. Can I tell Zapier within the filter to skip it if the zap has already run using that Variation ID?

6
christina.d
Community Manager
8 months ago
E
Enter SandmanBeginner
asked in How Do I

How do I setup my Zap so Google Sheets Finds/Updates an event on my Google Calendar?

Good Morning all, I have the most basic Zapier there is so far I need to justify its use and cost to my boss.I have a google sheets spreadsheet with a bunch of trips on it.  I manually import them into Google Calendar.  I know I can Zap them over easy enough but I need to know that it will make ang changes to the calendar that I make on the spreadsheet.   Like if a time was changed on a trip in the spreadsheet will the event in the calendar change too?  will it create a whole new event and leave the original or will it just change the original to the correct time/place/day whatever it was I was changing?

5
Jillian
Community Manager
5 months ago
B
BFTNew
asked in Code & Webhooks

Adding +1 to a cell.

I’m looking to have my webhook add +1 to the number already in a cell. I’ve tried =(c8)+1 but getting a #REF error. Any ideas how I can take the number already there and add 1 to it? 

2
GetUWired
8 months ago
R
RaedBeginner
asked in How Do I

How can I add all new Teachable users who enroll in my course directly into a HubSpot list?

Hi everyone, I am trying to integrate teachable account with HubSpot. However, I am only able to select a static list in the actions while creating a zap. I want to be able to add all new teachable users who enroll to my course directly into a Hubspot list. Kindly confirm if this is possible. Thank you!

4
Danvers
Community Manager
6 months ago
A
Arno_FQBeginner
asked in How Do I

Find unique item ID in Monday.com using "Get Item by Column Value"

Hello, I'm using a Zap to update an item in a Monday.com board. I'm trying to use the “Get Item by Column Value” search action to pull the right item ID that I could then use in the following action to update the right item in the board.I added a “unique ID” column type to the Monday board I'm searching in, however that specific column is unfortunately not showing up in the “Get Item by Column Value” step! Which means I'm not able to grab the right item ID corresponding to the record I want to update. If I leave it blank to pull all columns, the value appears as null, meaning nothing is being passed from Monday: Am I missing a step so that the content of the unique ID column gets passed to Zapier?Thank you.

2
A
6 months ago
S
SymbioNew
asked in How Do I

Count Webflow form submissions in Zapier sent email

How can I add an incrementing count of Webflow form submissions into the generated/sent Zapier email?I have a simple Webflow form that is submitted to Zapier then some basic filtering is applied to send emails to different sales representatives depending on what product type the client selects before submitting the form.I see one field ‘ID’ but it has no data/value.I want to keep this primary key/incrementing number index as simple as possible.ThanksLast element/field ID has no data/value 

3
jesse
Community Manager
6 months ago
C
CJABBeginner
asked in How Do I

Extract sheet from email and save to Google Drive

I wnat to extract an excel sheet from an email and save to google docs or other shared folder which I can sync to a server to process. I nkw I need email parser.  The email will arive to office 365 from a customer and contain an order. I may also need to parse data from the email and append to the spreadheet before saving. Can you provide a orkflow or example please?

6
Rachael S
Community Manager
3 months ago
C
CreativeAutomationBeginner
asked in How Do I

Will several paths run simultaneously or one at a time?

as sync or async? So if I have 5 paths that would all execute will they execute simultaneously or 1 at a time. Thanks

1
Troy Tessalone
7 months ago
BMT
BMTBeginner
asked in Troubleshooting

Failed to create an offer grant in Kajabi: The app returned "Internal Server Error".

I have created a series of Zaps over the past month. They worked last week and today they’ve all stopped working. I get this error “The app returned "Internal Server Error". I’m not sure I even logged into Zapier in the meantime. Video showing exactly what I’m doing and seeing. https://www.loom.com/share/371e0604873f48cdae7e4933ec7f9ef6

11
BMT
15 days ago
R
Real Vision TVBeginner
asked in Code & Webhooks

Find Contact in Hubspot based on Webhook from Other tool

Hi there, brand new to Zapier so apologies for whats likely a very easy question. I’m trying to update a contact in hubspot based on a webhoook from another service. I believe I have the general steps needed, but need some help with the implementation Goal - When a webhook is received from a external system (Brightback - https://help.brightback.com/article/177-using-webhooks-with-brightback-and-zapier) update a contact in hubspot with a value from the webhook received Method - Because the “update contact in hubspot” Zap requires the Contact/Object id (hubspot internal id) I realized I first need to Find Contact in Hubspot, and then pass the Object ID information onto another step of the Zap that updates the contact Trigger - Catch Raw hook in Webhooks by Zapier Webhook from brightback is sent to zapier to start the flow Action - Find Contact in Hubspot   Set-up Action STUCK HERE  First search property name First search property value      Questions - In step 3

7
R
3 months ago
1
19eightyBeginner
asked in Troubleshooting

Woocommerce to google sheets internal error

I’ve been running the same zap for two years to add line item order details from woocommerce to google sheets. Last night it stopped working. No changes were made to the zap and there was no update in woocommerce.

7
D
8 months ago
M
Markus08New
asked in How Do I

Zoom user subscription

Hello, we have an online course that we sell. Part of this course is a group zoom call. But users are only allowed to access it for 7 weeks from purchase. This means that users are only allowed to participate in the call for 7 weeks. Each call is recorded and the link is provided in the online course. However, I would like to restrict access to it. So you have to log in to see the recording. And the user who logs in may only view the records that are in their subscription period, regardless of whether they have participated. Is it possible to realize something like this?

3
nicksimard
Community Manager
2 years ago
A
Arkadiy
asked in How Do I

Need help with Google Docs/Sheets generation from JSON

Hello Zapiers!In our system we generate orders and we want to let to our customers to automatically generate few docs related to such orders. All docs has templates (customisable) and we need to fill different templates with dynamic data.For example, we need to put {ORDER_NUMDER} {ORDER_DATE} {CLIENT_NAME} {ORDER_SUM} to different docs, like: contract, invoice and report. Contract is Google Doc, Invoice – Google sheet, and report is Google Doc too. Then we need to generate PDFs from this docs and email it all to few emails.1. Is it possible to solve this complicated logic with Zapier?2. How would you do that? (any advice or examples, if possible)Thank you so much!

1
Danvers
Community Manager
3 years ago
Terms & Conditions