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21886 Topics

C
Caroline PokornyBeginner
asked in How Do I

How to get address + phone zapped from GetResponse form

I have a landing page with a form that collects name, mailing address, phone number, and email address. I’ve used Zapier to connect that landing page to a Google sheets so that information would be easily collected when anyone signs up in the form. However, Zapier is only zapping the name and email address over to the Sheet, not the mailing address and phone. How can I change this to include all my form fields getting zapped over?  Thanks! 

3
C
1 year ago
G
gerardogayaBeginner
asked in How Do I

Woocommerce or Memberpress Zoom Integration by specific product

Hi! We are trying to use our community site for different webinars. We use Memberpress and Woocommerce for Memberpress.Is there a way that a specific product or membership triggers a Zoom meeting or webinar registration?Or a way around it with google sheets? Thanks.

7
G
1 year ago
F
freshairnyBeginner
asked in How Do I

How do I create a contact in Follow Up Boss, enter their information, and activate an action plan when a site visitor completes a questionnaire?

I’m trying to figure out how to set up a connection between 123FormBuilder and Follow Up Boss (FUB) so that when a person completes a questionnaire on my site, it creates a contact on FUB, adds the information to their profile, and triggers an action plan on FUB. Anyone have experience setting up this sort of Zap?

6
chanelle
1 year ago
D
Dustin VerBeekNew
asked in Troubleshooting

Error: Failed to create a prospect in Pardot Could not create prospect: Invalid prospect email address. Error code: 4

Hello Zapier Community,We are using Zapier for LinkedIn Lead Ads and are running into an issue with Pardot not recognizing our custom “work email” field in the Zap workflow. Our Zap produces the following error.Failed to create a prospect in PardotCould not create prospect: Invalid prospect email address. Error code: 4 Anyone run into this issue? 

2
R
1 year ago
M
MinestackBeginner
asked in How Do I

How to update Product Cost price in shopify from Google Sheets?

Hi All,I have created my product list with all required information, SKU, Variants, Sales Price, Cost Price and etc, in google sheets. Then I have created a Zap to Shopify to update the information as it changes. Unfortunately, I cannot find a condition to update my COST PRICE. Does anyone have a solution?THANKS

5
Sol
8 months ago
A
AidylNew
asked in How Do I

Wix Automation not including quantity

Hello,I have been trying to create a zap that is triggered by a Wix automation (Order created) searches for the product in Shopify and then creates a new order in Shopify. I can get everything to work as required, with the only exception is that I am not able to get the quantity from Wix automation.Is this currently possible or if not, when will this feature be available?I found a similar post on this but it was raised 6 month ago and I don’t see an update on this: Thanks!

1
christina.d
1 year ago
J
JLOBeginner
asked in How Do I

automatically forward to matter gmail/clio

Hello,  Has anyone come up with a way to automatically forward email replies to Clio matters? Clio provides maildrop addresses for each matter that allow the user to send or forward emails directly to the matter. When I send an email regarding a case I CC the maildrop address so that the matter receives a copy. I'd like to set up a zap so that the response is also automatically sent to the matter. I could also include the maildrop address within the body of the email.  I played around with it a few months ago but got busy with other things. I think there's probably a way to do it with mailparser, but I did have much luck. Thoughts? Thank you. 

3
Danvers
1 year ago
B
BhuvanaBeginner
asked in Troubleshooting

Error: Failed to find a record in Salesforce, while requesting "dev_method" from Salesforce

Has anyone faced the following error when using SOQL query? This error occurs when trying to retrieve an AccountID using Query in Zapier.  

1
nicksimard
1 year ago
G
guillaume.harelBeginner
asked in Troubleshooting

Google Slides Template not found

Hello,I am creating a zap to get informations from an email and generate a new presentation using a google slides template. but Zapier do not find my template, I try with others Zap to find the ID (Google Drive and Google Slides), I try with static ID, but nothing works.It’s weird, because he find fields from template but when I test it fail with not found.Thanks in advance for your helpPS: with Google Docs, the same logic works perfectly, I think Google Slides can’t access Shared Drive, how to correct that or ask developers to add this in roadmap ?

4
jesse
1 year ago
J
juankibcnBeginner
asked in How Do I

How do I update Google Contacts when a customer is updated on Shopify with a new order, address, or phone number?

Hi,I’m trying to do that and I not able…I have a zap where new customers in Shopify are created on Google Contacts. I’d like to update google contacts when a customer is updated on shopify, with a new order, a new address, phone… Trigger: Updated Customer in Shopify Action: Find Contact in Google Contacts (?) find by email (what happens if this person made an order without email) Action: Update Contact in Google Contacts. And… that’s all… I don’t know how to continue :( 

5
Danvers
1 year ago
Z
ZapinCompanyNew
asked in Troubleshooting

Google Docs error: The app returned "File not found: 1FA5jnpDX2_dlvbQ-1jds--T7oAwe9RI7HPCFCBKLhuw"

Objective: Upload a document to a folder in a shared team drive to use it’s info to progress to further zaps. Problem: The trigger is working and the documents successful loaded, but the zap says it is unsuccessful, not allowing me to use it’s information for my next intended zap. I understand there may be a current bug in identifying content in shared team drive based on the following postsIs there a work around to this? Below are screenshot to the set-up, the results, and the Zap results.   

10
O
1 month ago
K
keanBeginner
asked in How Do I

How to Use Zapier to connect 2 different Intercom workspaces

Hi, I am new to Zapier and just wondering if I can use Zapier to connect 2 different Intercom workspaces so that customers from one Intercom workspace (say A) and chat directly to the agents from Intercom workspace (say B) in the intercom messenger A? Thanks. Regards, Kean  

4
chanelle
1 year ago
A
arkhamknighthellBeginner
asked in How Do I

Looping by Zapier run steps sequentially.

So I just realized that Zap run in parallel rather than sequentially. I tried Delay after Queue, however, this doesn’t seem to guarantee that steps run one after another especially since I am using Storage by Zapier to share data between steps. Is there any way to set this up or is this not possible with Zapier?

7
A
1 year ago
M
mtarnghnBeginner
asked in Troubleshooting

Google BigQuery error: Unable to refresh access token: invalid_grant. reauth related error (invalid_rapt)"

Hello, Zapier newbie here.I’m evaluating using Zapier to create an alert system that is triggered off a “Query Job Completed (With Row Data) in Google BigQuery” Trigger.When I first set this connection up, it was working for about a day, but now every day after, I’m getting an Alert email saying the Zap is having errors where I basically need to reset my connection. The error given is: Trigger partner failure: Unable to refresh access token: invalid_grant. reauth related error (invalid_rapt) Additionally, when I go to the Apps → Google BigQuery → Connections → Test Connections flow, I get the popup stating:Error testing connection. This is all resolved by reconnecting the account through google’s SSO login, but this isn’t really workable long term. Any thoughts if the error is a setting on Google, or if it’s something about Zapier? Thanks for the help!

9
SamB
Community Manager
2 months ago
G
GowiemBeginner
asked in Troubleshooting

Notion error: > Expected block type heading_1 in request body

I am getting the following error when using the “Update Database Item in Notion” action:> Expected block type heading_1 in request bodyThis doesn’t make sense and I can’t seem to fix it. Is this a known issue? I don’t see others with this same issue online. 

6
A
7 months ago
V
VirtualProBeginner
asked in Troubleshooting

Zap from Documate - does not change variable types in Zapier when trying to map

I have created a zap that performs these steps.  Step 1 - Complete Documate InterviewStep 2 - If it’s a unique record, create a Contact in ClioStep 3 - Create a Matter in ClioA few days ago, we decided to change some of the variable types in the Documate workflow. As one example we changed a text variable to a number variable, to match the integer field in Clio.Another example, we changed a true/false variable to a dropdown variable because we needed to add one more option.However, when I go back in to Zapier, no matter how many times I refresh, test with new interviews in Documate, etc… the new versions of those variables will not pull in. One specific example: I have a variable {[ResidencyYears]}.  We initially had it as text variable in Documate because we thought we would have the user type in the word “years” after the number.  Later we determined to change {[ResidencyYears]} to a number variable.  However, when we try to map it in Zapier,  it still recognizes it as “text”, rather

7
Danvers
1 year ago
J
JakeJocomoNew
asked in Troubleshooting

How do I report a company that took my money and didn't back up their work

I hired a company in Georgia that I found on Zapier.  This company took away functionality to my website.  I asked them to build out a membership with membership pro.  They didn’t back up the website before they started therefore after taking my 4k, they left me with a process that I need to redo the whole process and also pay another company to do it all again.  

1
Danvers
1 year ago
P
pg0112Beginner
asked in Troubleshooting

Squarespace form Select list to Salesforce opportunity picklist

Hi thereI have seen a version of this question here and tried the Utilities Formatter with limited success. My squarespace form has several fields and one field that is a “select” field with three options. I am trying to map it to a custom opportunity field in Salesforce with the same with three picklist options. I have created a lookup key and a lookup table with 3 options. When the Zap tests itself it creates an option one opportunity in Salesforce. When I test it in real time with the actual squarespace form and choose option two it it creates an opportunity with the fallback value instead of option two.That seems to indicate anything besides option one isn’t recognized. Ideas? thanks for your help~ 

9
jesse
1 year ago
P
phorionBeginner
asked in How Do I

What is best way to process large CSV files

I have CSV files with between 300,000 and 600,000 records, what is the  most efficient way -or what is the recommended way to process these files?  I should mention I would prefer to have them processed after they are received at a predefined mailbox

5
R
1 year ago
M
marmarino62New
asked in How Do I

Rename excel spreadsheet

How can I rename an excel spreadsheet using zapier?

1
Troy Tessalone
1 year ago
C
czarinacatambingNew
asked in Troubleshooting

Jira error: Our test had some issues; error during execution: Cannot read property 'issuetypes' ofunderfined

This error is showing up when I tried setting up a step to create a JIRA ticket It says “Error during execution: Cannot ready property ‘issue types’ of undefined. How do I resolve this issue?

1
Danvers
1 year ago
A
andyk422New
asked in Troubleshooting

Error: Failed to create a task in Asana. The app returned "message: task: Not the correct type"

I used a Google Form to collect information. This triggers Asana to duplicate a project and then rename it using the form inputs. This part works great, but it does take about 60 seconds for all of the subtasks to show up in Asana.This duplicate task does get not attached to a project and gets buried. Therefore, I want all new tasks generated to be moved to a project (Order Log). So I set up an additional trigger referencing the new task ID (see image) to ‘Add Task to Section of Project’. However, Zapier is unable to find this new task in Asana…Is it because it takes Zapier time to create the task and the 2nd trigger acts too quickly?  What am I doing wrong? 

1
Danvers
1 year ago
B
Beds For Kids Program PhilaBeginner
asked in Troubleshooting

Salesforce Creating Record: Unable to Load Choices

We are transitioning our automation from a software that expires tomorrow. It took two days of trying to connect our Salesforce account to Zapier, and now it’s “unable to load choices” when I try to build a zap to create a record from a google form entry. Anyone else getting this error?Unable to load choicesWe're having trouble loading 'Salesforce Object' data. Error from halted execution:

7
Liz_Roberts
1 year ago
C
cbcastil408New
asked in Troubleshooting

Error: Failed to create an invoice in Square. This order ID isn't valid for creating an invoice.

We are trying to create a zap so that every time an appointment in Acuity is made, it will automatically generate and send a Square invoice to the customer. When we test the "Create an invoice in Square" action, we continue to get a "Failed to create an invoice in Square. This order ID is not valid for creating an invoice." error message. We looked at community support and found a relevant article. It tells us to contact the Support Team so you can look at the back-end logs of the zap to track down the correct error message for us. We contacted Zapier Support and they responded with the following:Happy to help if I can, but our internal logs aren't giving any extra detail in this case:"MISSING_REQUIRED_PARAMETER","detail":"order_id is required" It's saying an Order ID is required but that is supposed to be assigned by Square once they receive and process our "create invoice" request.  It looks like other users have started running into this just a couple weeks ago, so it's possible the

8
christina.d
11 months ago
L
LaurabesseauNew
asked in Troubleshooting

Error: The article field is missing

bonjour, j’ai un message m’indiquant que “l’article” page est manquant et je ne vois pas ou il manquerais ça j’ai fait le tour mais on me dit rien d’autremerci  Moderator translation to English: I have a message telling me that the “article” page is missing and I do not see where it would be missing I have gone around but I am told nothing elseThank you

1
Danvers
1 year ago
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