Hello!
I am using Zapier to send user data from a Product platform (Calixa) to a CRM platform (Drip), transforming this data into a tag on the CRM platform, thanks to a Zap.
The product platform is Calixa. Users show up on the platform with a number of data attributed to them. Let’s take an example: an answer to a question A they were asked on a survey just after signing up. Question A has multiple answers option, X, Y and Z. When User answer Z, I created an automation on Calixa, using Webhooks by Zapier that catch the answer and use the automation name as a tag in Drip. I am sharing the Zap settings in the screenshots.
My issue is that in a random manner, some users gets “some” tags but not all of them. I checked and all data is showing up in the product platform, but Zapier seems to catch only a part of the data, and because it is random for each user not matter how much I try I cannot find a pattern nor an explanation.
Has anyone ever got the same issue? Could it be a matter of limit of tasks on my Zapier plan?
Thanks a lot for the help!
Claire
