About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Get Help

Find answers to your questions. Ask the Community for help or hire someone to help you.

25015 Topics

D
dstackBeginner
asked in How Do I

How to add watcher to Jira?

I’m trying to add a Watcher to a newly created Jira issue (all in the same zap) using the “Add Watcher to Issue” action.I can successfully Find Jira User and assign someone as the Assignee to the ticket. But trying to add a watcher gives me the error “Unable to add watcher to issue”.I’ve tried this a few times now and am kind of stuck. I’ve triedIssue = Project Key, ID User = Jira user ID, username, the person’s nameNo luck. I feel like I’m missing something simple. So weird that I can create a Jira ticket, but then can’t immediately add a watcher.Any advice?  

9
christina.d
1 year ago
E
Edgar M.New
asked in How Do I

How to authenticate gmail account?

I have recently changed my phone number associated with Gmail. However, when trying to connect my Gmail in zappier it sends me to authenticate by sending a validation code but the message wants to send it to my old number. I no longer have that number and the message will not get through. how can I do? I have already updated my gmail settings and nothing

2
E
2 years ago
J
jmawebtechNew
asked in How Do I

Get line items for Zap if URL supplied

Hi,I am trying to create a zap for QuickBooks Commerce.I am trying to map the order items from QB Commerce to my database. I see a field called order line item IDs. Is there a way I can get the line items, using this ID? If not, if I get a URL can the ZAP pull the details from the URL? 

1
robschmidt
2 years ago
D
DES_NCBeginner
asked in How Do I

Link to original Email in Google Tasks

I am using a “new GmailAction” to Trigger a simple Google Task to follow up  - On a desktop, I can create a simple link in the Task description to link back to the originating email.This does not work from Ipad or Phone (presumably because Google has a separate app for Tasks on these platforms)However if I create a task from Gmail but utilizing the “checkbox icon” it creates a working link back to the original email shown with the “envelope icon” in Tasks.Any thoughts on how I can get that specific link so the original email can be reference for field staff working on phones or Ipads??Screenshot: Upper task created using “checkmark icon” in Gmail to “create task”- works on mobile devices   Lower task: Url created using the message ID, only works on desktopIs there a way to request “additional actions” from Gmail or better incorporate the Create Task in Tasks?Thanks ~Kristina   

3
Troy Tessalone
2 years ago
E
EdifyNew
asked in Troubleshooting

Salesforce “unable to obtain exclusive access to this record” error

HI-I’ve written a zap that does the following:Starts when a new csv file is found in an amazon s-3 bucket. The file contains a list of donations, one per line, for which I need to create opportunities in Salesforce. Loops through each line in the csv file. For each line Does a lookup to find a matching account. It splits on whether or not there is a match If there is a match, it creates a new opportunity for the account. This works fine. If there is not a match, I am creating an opportunity in a generic account called Lighthouse. This fails randomly. The problem is with step 2.3. For example, my csv file has 10 detail lines. 8 of the lines do not have a matching account, so it tries to create 8 opportunities in step 2.3, all on the same related account (Lighthouse). That should be fine, but I am seeing this error in Zapier, which is coming from Salesforce:“Could not create record of the "Opportunity" object: unable to obtain exclusive access to this record or 1 records: <record id

1
mzsadiek
2 years ago
S
scaleupnrwBeginner
asked in How Do I

[Webflow + Google Drive] File from Webflow form can't be uploaded to GDrive folder

Hi community,  I want to build a really simple Zap, but always get an error that I can’t resolve. I want to connect a Webflow form with GDrive, so that people can upload a PDF file on my Webflow website and this PDF is automatically uploaded to a GDrive folder. When I want to test the Zap, I always get the error message “The app returned: You are not currently logged in” (See pictures attached) I reconnected both Webflow and Google Drive accounts twice, but it still does not work. Any idea what’s causing the issue?   

6
M
2 years ago
A
Anonymous
asked in Troubleshooting

Trigger partner failure: Response payload size exceeded maximum allowed payload size (6291556 bytes)

This zap was running normally, then I got this error message.My colleague deleted by error my admin account on our Wordpress eshop.  I recreated the account and relinked the zap, then the zap refuses to work now.STOCK MANAGEMENT LINE ITEMS NEW | Zapier Any idea would helpThanks,Alain Minnoy

1
Troy Tessalone
2 years ago
N
neeragaNew
asked in How Do I

Putting Webhooks in emails to trigger actions

I’m looking to use Zapier to trigger something like a drip campaign, wherein the recipient will have multiple options to click on. Some of those options I’d like to be able to capture back into a Zap to push data to an airtable. So the rough workflow is… Generate Email from airtable content [done] Add trigger Webhook links to Email [stuck] Send email [done] If user clicks on any Webhook link, update a row in Airtable [stuck]Anyone have any pointers? I’m basically stuck on the first part of getting Webhooks integrated.Thank you!

2
Troy Tessalone
2 years ago
H
Hani AagoBeginner
asked in How Do I

Notion “Invalid select option, commas not allowed” error

I created a lead generation form in Typeform ,everything is working fine but, I am facing a problem with one item in my notion database which causes my zap to fail. below details are provided.  I have a question in my “Typeform” which is multiple choice with multiple selections disabled thus only one choice can be selected.  Typeform multiple choice question with multiple selection disabled    Created a “select” property in notion as it shows in the picture Notion Property Type When zapier is running it says that commas are not allowed and I don't want to delete commas from my Typeform because it represent numbers and I am using commas so that numbers can be easily readable.Zapier Error   I tried to change the property in notion to “multiple selection” , then the zap worked but the selection text are splitted by comma, It should be $3,000 - $10,000  

5
H
2 years ago
A
awillsNew
asked in How Do I

How to connect data caught via webhook to a matching meeting occurrence in Zoom

Check out this video for an explanation: https://storyweb.dubb.com/v/Y2z8kr

1
mzsadiek
2 years ago
B
BBI-KyleNew
asked in How Do I

How to setup 3 workflows Freshservice x Autotask

Has anybody created an integration between Freshservice and Autotask?I’m trying to integrate these apps but I’m having issues. Please help :(

12
Troy Tessalone
2 years ago
A
Andy_PNew
asked in How Do I

How do I pause a zap between specific time frames?

Hello, I am trying to pause a zap overnight from 10 pm until 9 am in the morning, do you have an idea how I can achieve this ? Thank you!!

5
mzsadiek
2 years ago
O
olivierBeginner
asked in How Do I

Google Calendar events incorrect by 1 hour

Hello, I just created a zap to import my appointments in google calendar and I find myself with a one hour delay in google calendarexample, In airtable the appointment is at 14 and on google calendar the appointment is at 15h. I can't understand the problem 

2
mzsadiek
2 years ago
K
kevindleahyBeginner
asked in Troubleshooting

Custom fields work in Zap test but live (Shortlist/Worksuite)

Hello! Ran across this odd error when connecting Worksuite (previously Shortlist) and Airtable. I tested the zap with a certain filter that included a custom field. Everything worked fine: But using the exact same data, I’m seeing that the Zap didn’t continue because of the same filter: The “Custom Field” output was empty and the filter is considered a “missing value.” Anyone have ideas here?

3
Troy Tessalone
2 years ago
T
Terry BNew
asked in How Do I

Excel CSV into Trello Card with Checklist

I am attempting to build my first Zap importing 500 plus cards into a Trello board.  I see that it will create new cards, but I cannot see how to get it to work with our template.  Is that possible?

3
Troy Tessalone
2 years ago
D
dschmidtNew
asked in How Do I

Uploading document to Dropbox from Monday

Hello,I am new to using Zapier.  I was curious if anyone is familiar with taking a document from a monday board/task and it being sent to a dropbox folder with a zap. Thanks!David

3
christina.d
1 year ago
G
GerenciaNew
asked in How Do I

Error in test :User has insufficient privileges on the page.

I am trying to do a ZAP with Facebook Leads but in the test I have this error(# 10) User has insufficient privileges on the page.Do you have any idea what it could be?

1
Troy Tessalone
2 years ago
L
laura7774New
asked in How Do I

Passing info from Squarespace subscription through Stripe

My squarespace site runs payments through Stripe. I'm trying to pass information from Squarespace to my email provider when someone subscribes via Zapier. However, it appears that Stripe, while processing the payment, is not passing along information about the product that was purchased in Squarespace.Any ideas on a fix for this? In zapier I am seeing the customer's id, address, name, email, etc, but not the product they subscribed to, which I need in order to trigger specific emails.

2
T
2 years ago
J
JanBonsNew
asked in How Do I

How to format date in Pipedrive?

I want to change the date in a date field based on the input in another date field.It doesn’t work :(What should I enter as a formula.+6 mo+6 month+6mo??? or what?The video’s and the help files give a different answer. Thanks,Jan

1
mzsadiek
2 years ago
Y
YasserNew
asked in How Do I

How to automate the process of bulk uploading products to Magento

Hello, I am trying to find a work around to automate the process of bulk uploading products to Magento and below are the important details.I have two sheets, each have several columns, every row is having a unique identifier across both sheets (SKU).And then I have my third sheet, where I would like to write in the first column an SKU number, and it fetches both sheets and populate the columns with information from the original two sheets based on the SKU inserted.  The above is the ideal automation but if it’s two complicated, I can consolidate the original two sheet in one but it will add some manual un necessary work.

3
mzsadiek
2 years ago
A
ActorNew
asked in How Do I

Google Sheet Deleted Row Delete Google Calendar Event

Hello,I made my 3-step Zapier about 10months ago. It worked perfectly. But now when a google sheet row is deleted, it no longer deletes the Google Calendar Event. When the Google Sheet Row is gone, the Calendar event still remains.  My zapier is as follows: New or Updated Spreadsheet Row in Google Sheets (With Trigger on Any Collumns) Find or Create Event in Google Calendar (Finding with a Unique ID column in Google Sheets) Update Event in Google Calendar (Based on Event ID) Any suggestions as to why it no longer works? Any updates to zapier?Thanks!

2
A
2 years ago
J
johannesgebBeginner
asked in How Do I

Is it possible to transfer the lost reason from GSheets into Pipedrive?

Hey community, I set up a workflow to push deals from Google sheet to Pipedrive. Some of the deals are already marked as lost in the sheet and have predefined lost reasons which match with the ones in Pipedrive.However, in the ‘Update Deal in Pipedrive’ action there is no possibility to transfer the lost reason from the sheet into Pipedrive. Is there any way to do this? Any help is highly appreciated! Thanks and best,Johannes 

3
J
2 years ago
J
jonas_junkNew
asked in How Do I

How to assign task to a user in monday.com

Dear all,i’m trying to assign a user to an item in Monday with Zapier. Basically I want to assign a person, wich is also assigned in an other board. I'm trying to use the output from step 5 as an input, but it doesn't work. I assume, that the input is in the wrong format/structure, but I can’t find the right one. I already tried:User Name Email User IDHas anyone an idea, how to fix this issue? 

2
J
2 years ago
E
energyonpurposeNew
asked in How Do I

Zap adding to both FloDesk segments from purchases of different SamCart products

Hi   I'm hoping you can assist me. We're testing our purchase workflow and are running into an issue where when we purchase product A we get added to sale segments for product A and B in Flodesk and receive thank you emails for both. We have SamCart integrated with Zapier to FloDesk and when we make a new purchase it's adding us to both purchase segments and triggers both sales sequences. So for example, I "test purchased" product A and received a thank you email for product A and product B and vice-versa. We realized it’s happening because when we purchase product A in SamCart we get added to both product A and B and vice-versa. Can you please let us know how to resolve this issue?

3
E
2 years ago
J
JamesuNew
asked in How Do I

Unable to connect odoo self host authentication failed: ( 'Connection aborted.', gaierror(-2) )

I tried to connect to odoo self host with action to create user, when I submit the base site, user name and password, I get this error authentication failed: ('Connection aborted.', gaierror(-2)I enabled popup too on my browser but it is still the same, need help with this please

1
mzsadiek
2 years ago
Terms & Conditions