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28690 Topics
Fireproof
FireproofBeginner
asked in Troubleshooting
My Zap is creating duplicate events in Outlook from Google Calendar.

I have a Zap set up as follows:New or Updated Event in Google Calendar » creates Event in Microsoft Office 365Seems to work effectively, and pretty quickly.  Unfortunately I always see at least two events in outlook (the event is duplicated).  I only have this one Zap creating anything in Outlook / MSFT Office.  Any clues as to why it may be duplicating?

10
Troy Tessalone
1 year ago
Nicrokl13
Nicrokl13New
asked in Troubleshooting
Lead creation with contact in Kommo

Elegí la opción de crear un lead con contacto en Kommo CRM, pero solo se creo el contacto y no el Lead. como puedo asegurarme de que esta correcto el Zap?

10
Troy Tessalone
1 year ago
B
BrendanHigginsNew
asked in Troubleshooting
Access Denied to create file in salesforce

I am linking a form from ConvertCalculator to Salesforce using Zapier. In the form, users are asked to upload files, which I need to have attached to the object the Zap creates (A Case object in salesforce).  When I test this step, I am able to set up the zap correctly, but found this error. Can someone advise on why this may be? I presume it might be the salesforce side - is there a way to grant this access that anyone else has found? Thanks in advance!

3
Troy Tessalone
1 year ago
SFZapAcc
SFZapAccBeginner
asked in Troubleshooting
new account authentication failed: The app returned "Wrong user credentials.". when trying integration with 123formbuilder

We hit an error adding your new accountauthentication failed: The app returned "Wrong user credentials.".Make sure you click "Allow" or "Accept" on the permission popupDouble check your Account has the correct permissionsCheck out our help docs for more informationthis is the error I’m facing even if my credentials are correct and no permition are needed form the 123formbuilder.

5
ken.a
1 year ago
SS Australia
SS AustraliaBeginner
asked in Troubleshooting
Trigger a Zap when their is an exchange on Shopify POS

Help! Is there anyway to trigger a zap when an exchange occurs on Shopify POS?  We currently use a google sheet to assist in inventory management whereby data from each shopify sale is sent directly to a google sheet. It assists us with re-ordering stock. When an exchange occurs unfortunately Shopify treats it as having edited(?) the order. This doesn’t trigger a zap and  hence no product data is transferring to our google sheet from these “sales”. I’d really appreciate any insight or tips. The “updated order” doesn’t seem to work in this instance - we’ve certainly tried!

4
SamB
Community Manager
11 months ago
B
BalazsKovacsBeginner
asked in How Do I
How do I automatically send consolidated follow-up emails based on order type?

Hi everyone, I've been thinking about improving our user experience at the business, and I'm keen to set up a zap that streamlines our processes. Given that we offer six different services, each requiring a different follow-up email for clients, we're currently facing the challenge of sending out multiple individual emails, which I believe could be overwhelming for our recipients. To simplify this, I'm considering the option of consolidating all follow-up texts for each service and sending out just one email. The aim is to ensure we provide relevant information without overwhelming anyone's inbox.  I was wondering if it's feasible to set up a zap that can automatically determine the relevant text to include based on the type of order. If anyone has any insights or ideas on how to make this happen, I would greatly appreciate your input. Best regards,Balazs

4
Troy Tessalone
11 months ago
D
danlingxNew
asked in How Do I
How do I automate a reward system for packaging returns in Shopify using Zapier?

Hello, this question might be a stretch, but I’m trying my luck to find solution here. We have a reward system where customers get rewarded for returning our packaging, every time when they place a new order and we deliver to them. It’s been very manual, on Shopify. The process is: For example, when we are out delivering, pick up 5 empty jars, each gets $2 credit, so 10 dollars, we can just punch in 5 jars collected in the system, and the user's Shopify account with us gets $10 straight away. Shopify have suggested below, but unsure if they would work.  1. Use a loyalty program app: Smile.io or LoyaltyLion to manage the rewards program. 2. Use a delivery management app: Dispatch or Circuit to manage your deliveries and pickups.  All apps are Shopify apps. 3. Use Zapier to automate the process: connect your loyalty program app and delivery management app and automate the process of giving users credit for returning packaging.  For example, set up a Zap that triggers when you mark a deli

2
SamB
Community Manager
3 months ago
R
RemoWidmerBeginner
asked in How Do I
Is there a way to create a new entry in Clickup if the option does not exist yet?

HiI am sending data from Podio to ClickUp. I have successfully mapped my data to a dropdown field in ClickUp, converting the input into the corresponding IDs with a lookup step.  Now is there a way to create a new entry in Clickup in case the option does not exist yet?  Thanks Remo  

4
ken.a
9 months ago
Lau-My02
Lau-My02Beginner
asked in Troubleshooting
Zaps keep pausing because it keeps erroring when it runs

Hello Everyone, Hoping you can help me. I am not hugely technical, so feel free to have a chuckle if I have gone the wrong way about this. I have a form in Paperform and depending on the logic and how the user operates that form, there are 36 different questions with a file upload option. However, out of all of those 36, on average it’s probably only about 15 that get uploaded each submission. They don’t all get used. The problem is, I don’t know which fields will be used for upload, it will depend on how they fill it out and what they have done that day to dictate it. So, I did a submission and uploaded a file in all 36 separate file upload fields to use as my test. I then created a separate zap - it took a long time and it was the only way I could work it out - for each file upload in my test to be able to create a zap to save any file uploaded to Dropbox. My ultimate goal. It works perfectly, and I was super happy for about 10 mins lol Then, as it kept getting submissions I started

6
Lau-My02
1 year ago
J
jaschBeginner
asked in Troubleshooting
Can't update row in Google Sheets from Mysql

Hello all, after 3 days of trying to figure this out I’m at a loss.I’m trying as the title says to update a google sheet when any row in a particular table in mysql is updated. I have the zap set up without errors yet it does not fire or trigger when the mysql table has been updated (which is the trigger). I have read through just about everything on the help site. Important notes:MySQL version is 5 something (under v8 in the help section) I understand there is lag from the time mysql updates The table I’m using in mysql does not have a date column that specifies when a row was updatedI think my zap error may reside in the 3rd step, under the Row portion, I have selected what I think is a lookup variable in 2. Row:3 by choosing Or add search step (this portion of the zap explains “If you want to update the same row each time select a row from the dropdown box. To dynamically update the row, click open the dropdown and choose the "Custom" tab, then the "Add a search step" button.” I hav

8
ken.a
1 year ago
FresqueEconomieCirculaire
FresqueEconomieCirculaireNew
asked in How Do I
How do I include a quantity field in Wix Automations?

Hi!I found a post about Wix Automation not including quantity on this community forum.Dated 7 months ago.At the time it said that the feature was not currently available.Has there been any progress since then?Thanks a lot!

1
christina.d
1 year ago
T
twentyteamNew
asked in Troubleshooting
Airtable to Notion Zap (upload file and enable "call out" in content)

Hi, I am trying to set up a Zap that will create a new database in Notion. I have successfully exported the most of the contents from Airtable to Notion except for the file upload section. It seems that fields that store files in Notion are not available in the fields when setting up action. Anyone knows how to troubleshoot this?  Secondly, is there a way to enable call  out feature from Zap so that it appears as an output in Notion? Thank you. 

1
Troy Tessalone
1 year ago
A
Anchor NorthNew
asked in How Do I
Can a new job be created in Housecall Pro from a Google Calendar event?

I’m trying to create a zap between Google Calendar and Housecall Pro. When a new event is created in Google Calendar I’d like a job created in Housecall Pro. However, the only action available is “Create Customer” for Housecall Pro. Is there a way to create a new job action for housecall pro? or is this something that has to be done by Housecall Pro?  See below screen shot for back story on why I’d like this action.TIA!  Reason I’d like this zap: I have contracts with several Airbnb owners to clean and maintain their properties, I’m able to link up using iCal so that I see their schedule of when guest check out. I’d like this zap so that no cleans are missed due to user error when creating the cleaning schedule.

2
christina.d
1 year ago
A
Anonymous
asked in Troubleshooting
No Trigger from other language Post in Wordpress

I’m using WPML Plugin in Wordpress to translate / post other languages.With the help of WPML Plugin, I have https://abc.com(English) and https://abc.com/vi(Vietnames), https://abc.com/jp(Japanese). <Problem>I made a zap that message a post alert in slack and it works fine on https://abc.com(English) domain.So whenever I post on https://abc.com(English), I get alerted.However, no trigger is made on https://abc.com/vi(Vietnames) and https://abc.com/jp(Japanese). How to fix this?

1
Brem
1 year ago
A
AdamZapBeginner
asked in How Do I
How can I give ChatGPT a command to access the web in Zapier?

Is there a workaround native to chatpt where chatgpt can access the web via the zapier interface? I am looking to give it a command in a zap step for something like based on this website: https://allstarpros.com/ give me the top three benefits

1
ken.a
1 year ago
serial
serialBeginner
asked in Troubleshooting
Zap is triggering on all my bunq (bank) sub accounts and not only on the selected one.

Hello, I've a real simpel zap which is triggering on a payment on my bank account. In the zap i've selected a sub account on which the zap should triggerbut the zal is triggering on al my bank accounts.What can be wrong here? 

11
SamB
Community Manager
7 months ago
iRestInstitute
iRestInstituteBeginner
asked in Troubleshooting
Shopify Customer Update Zap endlessly updates the same customers over and over.

I have a Zap that is Triggered when a Shopify Customer is Updated. It then updates the Contact in Salesforce. This has been working fine since May (so about 5 months), but last night it started trying to update the same Customers / Contacts over and over. It’s chewed through about 3,000 tasks over night and maxed us out. Support is looking into it.Is any one else having this sort of issue?

9
ken.a
11 months ago
A
aharmon177Beginner
asked in How Do I
How to automate thank-you emails in Outlook after SurveyMonkey responses?

How can I automate responses in Microsoft Outlook after a survey has been completed in Survey Monkey? I need a way to send people a confirmation message that they completed a survey without them already being in my contacts. 

6
Troy Tessalone
9 months ago
C
cpzapBeginner
asked in Code & Webhooks
External Webhook

I am super new to webhooks, so forgive me if this is a dumb question… I am looking to have a webhook redirect to another site - I know this is not possible on Zapier, so I have leveraged Integromat/Make to accomplish this. My question is, is there a way to take the Integromat/Make webhook URL and use that as a trigger for a Zap? Meaning once someone clicks the URL the Zap will start and update a ClickUp task.

1
Troy Tessalone
1 year ago
CaptainMcCrank
CaptainMcCrankNew
asked in Troubleshooting
Quip error: {"error":"application_error","error_code":400,"error_description":"Invalid client_id"}

I have a gmail account I use to login to quip.When I try to link my quip account with zapier, I get the following error:{"error":"application_error","error_code":400,"error_description":"Invalid client_id"}How can I fix this?

3
Troy Tessalone
7 months ago
D
DannyDoNew
asked in Troubleshooting
Google Sheet to Webflow CMS live update

Hi there. I’ve looking for the answer while sync a google sheet to webflow cms. I have a ranking board at the google sheet and It change every hour and I want it update at webflow live cms.but when I tried it, succeed till the last test, It always show me belowFailed to create an item in WebflowThe app returned "ValidationError: Provided ID is invalid". what shoud I do for this ? What I’ve done is belowmatched the type of text on both google sheet and CMS setting(plain text to plain text) minimized the field(only PK1, PK2, number) Please help me T-T

4
chanelle
1 year ago
Jdstock0713
Jdstock0713New
asked in How Do I
Can I map Airtable multiple select field values to corresponding pdfFiller checkboxes?

So in my Airtable form there is a multiple select field. Example values are: Cat, Dog, BirdOn my pdf I am filling out in PDFFiller is 3 Different checkboxes for Cat, Dog, Bird In Zapier I am able to state ON or OFF for these checkbox values How would I be able to turn on the ones selected by the user?

2
Troy Tessalone
1 year ago
D
DonnBeginner
asked in Troubleshooting
Google Drive to YouTube Zap isn't showing uploaded videos on the channel.

I am having trouble about my Zap, Google Drive to Youtube. I does upload but it doesn’t show my video on my channel at all. Can anyone help me about this, please?  

3
D
11 months ago
v-kaustubhp
v-kaustubhpNew
asked in Troubleshooting
Not able to add Label and watchers while integrating zap with opsgenie through Jira

Hi team,We are trying to add Labels and watchers to the existing configuration but we are unable to add those ,need help on how can we add watchers as well as labels to our configuration . We are trying to integrate opsgenie with jira so that when anyone requests any support ticket will get created along with the user who has raised the Jira ticket and label 

1
SamB
Community Manager
1 year ago
Alyson
AlysonBeginner
asked in How Do I
Adding and removing blocks to Google Calendar

Is there a way to create a zap that would add calendar blocks across a 6-month period, and remove them if needed later? We have several people scheduling sessions and need to ensure none of us book the same time slot on any given day. Each customer gets 7 meetings over a 6-month period. Manually blocking the times we’ve offered our customers, while awaiting their confirmation, is time consuming - and then, if different times are needed, we have to go in and delete all the blocks and start over. I just wanted to confirm there isn’t a Zapier way to do this! Perhaps a zap from Google Sheets where we enter dates/times and some sort of trigger word? Calendly could also be an option, if that would work, but we already have dates in a spreadsheet so that would be the easiest approach.

4
Alyson
1 year ago
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