I am trying to create a zap that triggers from an in coming gmail then update a quickbase record.
Problem is that the string of text from the email doesnt seem to find a record id in quickbase.
If I type the string in manually it works, but using the string from the email doesnt (see image)
If I actually type 899VUO into the criteria value it works…..
Any help appreciated..
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/b5db99fe-0e7f-4743-b7c9-1655ef45623c.png)