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25607 Topics

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greenhouseautomationBeginner

asked in Troubleshooting

SubZap: Cannot be found in "Call a Sub-Zap"

Dear community,I have defined the following Zap:It is the first time I am working with SubZaps and thus it might be a basic question but it does not show any Subzap while I created a separate subzap that I would like to call:I have defined the logic in a Subzap as I would like to use the paths so that I can find (or create) a Greenhouse candidate with either one or two email addresses (depending on how many are found in the Google Calendar event). Both zaps are stored in my private folder but I cannot find the subzap zap when searching for it, even though the according Zap is published. Do you have any ideas how I could find the Subzap or how I could effectively find a workaround? Many thanks!

1

10 months ago

Al MamacNew

asked in Troubleshooting

No trigger available for Google Chat

I’m integrating google chat to Microsoft teams in vice versa. but when i tried to create a trigger in google chat it would not let me, it said trigger not available. please see screenshot below. anybody can help me on this?

1

10 months ago

ali1111Beginner

asked in Troubleshooting

Zapier trigger not working for Google Drive folder when a new file is added to Google Drive specific folder

Hello everyone,I am trying to automate this task. So, my zap should trigger every time a new file is added to Google Drive specific folder, which further connected to other platforms. But my issues lies at the trigger. I have check both options new file in folder and new file anywhere. To check whether my trigger works or not, I have added a new file (image) to that specific folder. The zap did not triggered, so I tried to run it manually but the it would still not work. And would say we did not find any new files. Even though I have added those files myself. I do not know if I am doing something wrong. Things I have confirmed. I have confirmed that I am the owner of the files, means the account which is connected to the zap, check if the event correctly mentions the trigger like new file, new file in folder. And test the trigger at the end. In testing phase I have checked and it would work flawlessly but when it comes to triggering or running manually it would not work.

3

9 months ago

L

LaviniaMNew

asked in Troubleshooting

Trouble automating two emails using Google Sheets and Gmail and second email not sent as expected.

Hi, I’ve been trying to figure out how to automate a series of two emails, using Google Sheets and Gmail automations in Zapier. The logic should be fairly easy, based on a sent/not sent filtering.Here is a quick explanation about how it should work:there is a Google sheet with 3 columns: Email address, Mail 1, Mail 2 An email address is added to column Email, and the text “Not sent” is inserted under both Mail 1 and Mail 2 The email address should receive Mail 1 after 1 hour of being added to Google sheets The automation should change the status under Mail 1 from “Not sent” to “Sent” The email address should receive Mail 2 after 2 hours, from the moment when it received Mail 1The Zapier sequence I created for this is as follows:New spreadsheet row in Google Sheets Filter: Only continue if Mail 1 column exactly matches Not Sent Delay for 1 hour Send email in Gmail Update Spreadsheet row in Google Sheet Mail 1 is updated to Sent Delay for 2 hours Only continue if Mail 1 column exactly m

1

10 months ago

waqaspuriBeginner

asked in Code & Webhooks

How to get all fields from Facebook Lead Ads to WHMCS registration form, including mobile number?

I’m interested to add the Facebook Ad → WHMCS to register the customer with basic information and also mobile number (custom field), the test action previews has no mobile field shown with other fields, how it is possible to get all the fields exactly the actual register form

7

9 months ago

BMCHNew

asked in Troubleshooting

Klaviyo - double opt in error on single opt in list!

Flow StepsStep 3 updates user through ID found/created in Step 2.Working with some users, but not on others. Hi! My issue is that the Zapier is erroring some of the time. On errored Zap Tasks, in Step 2 in Data Out is showing as “A confirmation email was sent to XXXXX@gmail.com since a double opt-in list was selected for this Zap step. Learn more at https://help.klaviyo.com/hc/en-us/articles/115005251108-Overview-of-the-Double-Opt-In-Process”.However, they are set to go to my Klaviyo list UfPmis, which is setup in Klaviyo to be single opt-in.

12

5 months ago

d231dNew

asked in How Do I

Tag all assignees of a ClickUp task in a Slack channel

Hi everyone,I'm currently trying to set up an automation that tags all assignees of a ClickUp task in a Slack channel. I use Formatter to assign each ClickUp assignee the correct Slack ID (solution found here). Now the issue is that if there is more than one assignee, the output looks like this in Slack:<@U02JEFCJZ4P,@U02G5169TNX> please review the following...With the colon in between the tags, Slack does not implement it as a tag. I would need a space between the outputs, but adding a space to the output in the Formatter table breaks the tag altogether.Any idea on how to solve this?Thanks a lot for helping out here.

1

10 months ago

pxmBeginner

asked in Troubleshooting

Jira service project Cloud custom field missing data

I have multiple custom fields in a Jira service project.I am trying to create a zap to automate contracts. I get the values from custom fields and push them in to PANDA docs.One of my fields is a select list filed and I don’t get its value in the zap.Anyone knows why?

4

7 months ago

BorzoNew

asked in Troubleshooting

Failed to find a person in Pipedrive: The app did not respond in-time. It may or may not have completed successfully.

Zapier Team,Zapier-pipedrive integration is failing with “Find Person” and there is no fix for more than 2 months now.Does anyone have an answer?

11

22 days ago

kinza tariqBeginner

asked in Troubleshooting

Zoho Inventory to WooCommerce: “Cannot read properties of undefined (reading ‘webhook_id’)” error

Hi! i want to integrate zoho inventor to woocommerce store to manage woocommerce store using zoho inventory, and want to import products from zoho to woo store. for that i made a flow zoho to woo and properly linked zoho to zapier and woo to zapier and tests both it work fine when test but when i actuallt add peoduct in zoho its doesn’t go i woo store and i contact to support they are very pathetic everytime just their bit reply with thi i asked them to gide how to solve but again and agian got this mail no live support i’m really got frustrated if someone help me i will be very grateful.main issue: it is working properly when testing, but when we switch Zap on it is showing error ‘Zap was paused with error message: Cannot read property 'webhook_id' of undefined’

5

10 months ago

jevimaBeginner

asked in Troubleshooting

The Zap is adding extra digit "1" to Ecwid item quantity causing errors in order processing.

when zapier process, it adds digit "1" in front of input quantity. Example on order at Ecwid there are 33 items, zapier shows as 133, result is error, because line amount is incorrect. See screenshot of both input and output. Tried with different orders, all comes as same error because of extra digit "1" added to correct item qty

3

9 months ago

jamesmctaggartNew

asked in Troubleshooting

OneSignal error: Message Notifications must have Any/English language content

Hey all, I’m trying to connect a glide app to OneSignal via Zapier so I can send out push notifications to my IOS users. I can send the push to devices with no issue from the OneSignal dashboard, however whenever i try to trigger a zap to complete the task, it fails with this error “Message Notifications must have Any/English language content”. Anyone with any ideas or experience with OneSignal i would be so greatly appreciative of some help.It's probably something super trivial as i don’t have heaps of experience with OneSignal. Thanks so much,James :)

13

10 months ago

GenerationAtomicBeginner

asked in Code & Webhooks

Can you set a zap to push data when a transaction is coded (in Chart of Accounts)?

When I label something a donation in Quickbooks, it would be sweet if it then pushed it to update my donor database, trying to push QBO data to a CRM-for-nonprofits called Little Green Light. Thanks,Eric

6

8 months ago

dshainesBeginner

asked in How Do I

How do I replace several unaccepted characters with Formatter

Hello. As the title states I am looking for a way to replace multiple characters that may be found within the “Input text” field of Formatter/Replace. The reason for this is we are attempting to pass along a new Teams channel name to Microsoft Graph and there are known characters that don’t play nice.~#%&*{}+/\:<>?|‘”I am able to test with only one of these characters in the “Find” field and achieve removing that characters, but how do I include several(all of them would be ideal) from a single step?Many thanks for any assistance.

2

10 months ago

Tico.SocialBeginner

asked in Troubleshooting

Unable to post RSS feed articles to Brilliant Directories - Failing test and encountering error messages.

I am trying to take a valid RSS Feed and post to articles in Brilliant Directories. I did the dev key in BD, it pulls a record from the RSS feed but never passes a test to enable. Various error messages. Frankly, I don’t think it works.

3

9 months ago

WaysuBeginner

asked in Troubleshooting

Failed to create a record in Insightly: The app returned "Spaces in tags are not allowed"

Our FB Ads to Insightly used to work but not anymore. We have a field in Insightly called Lead Owner but the drop down doesn’t work. It just shows “We’re having trouble loading “Lead owner” data. The App returned “the requested resource does not support http method ‘GET’”...So I found the ID field record and entered it under the “custom” tab.However, when I go to test, it just says “The app returned “Spaces in tags are not allowed”.There are no spaces though. Anyone faced this? It’s not a record pulled from FB so I can’t do a FORMAT action to remove spaces as the record is a field in Insightly, the last step. Reached out to Insightly support and they said they are aware of this bug and the reply said it could take up to 3 years to fix a bug! 3 years?!Anyone faced anything similar? Managed to do a fix? Or work around?

dboBeginner

ChatGPT error: You exceeded your current quota. Please check your plan and billing details.

Failed to create a conversation in ChatGPTYou exceeded your current quota, please check your plan and billing details. I have a paid plan from ChatGPT, I have ChatGPT Plus, and I am on my free trial with Zapier but it is not letting me use ChatGPT in my Zap. Please help.

11

9 months ago

JenniferWNew

asked in Troubleshooting

New gmail as Basecamp to-do -- not receiving BC notification

I’ve set up a zap to add a new to-do whenever I receive a new email in my inbox. The zap assigns the to-do to me and I’ve selected “yes” for “notify assignees.” The to-do is added and assigned to me. However, I do not receive a BC notification of the new to-do. My Zapier account and BC account use the same email address. The email address that I’m forwarding from is different. I’ve tested it 3 times. It was working properly when I used my corporate Zapier account, but then our CEO owner of the corporate account also receives a notification for all of my new email. Suboptimal. :-) Very grateful for any suggestions.

10

9 months ago

I

InikaBeginner

asked in Troubleshooting

How to update Google Sheets with Stripe subscription status using a scheduled transfer?

I have a zap connecting Stripe and Google Sheets. A new row is added to Sheets every time a new subscription is created. I want the google sheet to be updated once everyday with the Status of the subscription so it captures cancellations. Status is a seperate column in the sheet. I thought of setting up a scheduled transfer between Stripe and Google Sheets. It would need to lookup the subscription id (Column 1) in google sheets in the Stripe subscription database and then update the status. Am not sure how to accomplish this. Any help is appreciated!

5

9 months ago

StephAXCBeginner

asked in Code & Webhooks

Update contact in Lead connector not updating

I am using the Ai message router to interpret the text from a chatbot in LeadConnector via Webhook, then route the customer into 3 separate routes, sales, tech support, or billing.After the Zi message router determines the route, I want it to add a tag to the contact in Go High Level (LeadConnector). I have 3 paths set up. If the message rute is billing, it will add the “billing” tag to the customer. When I test the action, the tag is not added.

13

J

19 days ago

meganvrwBeginner

asked in Troubleshooting

Zapier formatter issue: Can't pull in own data to test private note comment split

Hi there!I’m making a Zap that adds a row to gsheets when a private note is added to a Freshdesk ticket. It works great when I put it live but the problem is that I can’t pull in my own data to test with, the only option is the Zapier dummy data. I want to use the Zapier formatter to split the comment field but I can’t test this with the dummy data. I’ve tried making it a public note but that doesn’t change anything. Can anyone help? :)

9

9 months ago

ynnklo99New

asked in Code & Webhooks

help with python code to split data

Hey guys!I really need your help since my programming skills aren't that great and Chat-GPT isn't a great help either.I have the input data, which is basically just a bunch of emails divided by a comma. The goal is to write each email in a separate line, so I can access them in a later step in the Zap. The Split option in the formatter doesn’t work at all so I thought about programming it myself.But I don't know how I have to write the code so python recognizes the email adresses. The adresses aren't static.Can anybody help?

5

9 months ago

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