Our FB Ads to Insightly used to work but not anymore. We have a field in Insightly called Lead Owner but the drop down doesn’t work. It just shows “We’re having trouble loading “Lead owner” data. The App returned “the requested resource does not support http method ‘GET’”...
So I found the ID field record and entered it under the “custom” tab.
However, when I go to test, it just says “The app returned “Spaces in tags are not allowed”.
There are no spaces though.
Anyone faced this? It’s not a record pulled from FB so I can’t do a FORMAT action to remove spaces as the record is a field in Insightly, the last step.
Reached out to Insightly support and they said they are aware of this bug and the reply said it could take up to 3 years to fix a bug! 3 years?!
Anyone faced anything similar? Managed to do a fix? Or work around?