Failed to create a record in Insightly: The app returned "Spaces in tags are not allowed"

Hi @Waysu 

Good question.

We’d need to see how you have the Insightly step configured with screenshots.

Thanks for responding @Troy Tessalone 

Here is the screenshot with the action. As you can see, I’ve manually entered the field ID for the “Lead Owner” field as the drop down doesn’t work.

@Waysu 

It may be that you need to first manually test the Zap trigger step to pull thru real data.

Help: https://help.zapier.com/hc/en-us/articles/8496061345805-Use-the-Facebook-Lead-Ads-testing-tool-to-create-sample-leads

@Waysu

It may be that you need to first manually test the Zap trigger step to pull thru real data.

Help: https://help.zapier.com/hc/en-us/articles/8496061345805-Use-the-Facebook-Lead-Ads-testing-tool-to-create-sample-leads

 

Thanks for the reply, I did test before with an actual lead, and even now..but no luck. Still gives me the same error  “The app returned “Spaces in tags are not allowed”.
 

@Waysu 

The encountered error is self explanatory.

“The app returned “Spaces in tags are not allowed”.

@Waysu

The encountered error is self explanatory.

“The app returned “Spaces in tags are not allowed”.

 

 

So I changed one of the auto tags where space would’ve been generated - i.e. “campaign”. It still fails though, shows me the following error

 

@Waysu 

Often standardized dropdown fields expects an internal ID numerical value.

You may have to try process of elimination to determine which field is causing the error.