Unexpected status code 404 error on Convertkit Zap

  • 13 July 2023
  • 3 replies

Userlevel 1

I’m having trouble defining why my Zap returns an error. It did work before, but stopped working without me interfering.

The Zap runs customer data from Plug&Pay to Convertkit.

On the Convertkit end it returns this;

Unexpected status code 404 from

I’ve checked for the API/account connection which seems fine.

Anyone any suggestions?



3 replies

Userlevel 7
Badge +14

Hi @Annemarie 

Good question.

The Tag field expects the internal Tag ID for ConvertKit, which is a numerical value as indicated by the 123 icon.


Userlevel 6
Badge +8

Hi @Annemarie ,

I think Troy’s right. I know you said you didn’t interfere, but it looks like there was an update to the Zap between its last success and first error.

Userlevel 1

Ahhh, thanks!

I’ve fixed it. I changed it to an already existing tag within Convertkit.