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ChatGPT error: You exceeded your current quota. Please check your plan and billing details.

  • July 13, 2023
  • 11 replies
  • 3197 views

Bruno Pagano
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Failed to create a conversation in ChatGPT

You exceeded your current quota, please check your plan and billing details.

 

I have a paid plan from ChatGPT, I have ChatGPT Plus, and I am on my free trial with Zapier but it is not letting me use ChatGPT in my Zap. Please help.

Best answer by Troy Tessalone

@Bruno Pagano 

Having an OpenAI account connected to a payment source for billing is different from paying for a ChatGPT Plus.

 

https://platform.openai.com/account/billing/overview

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

11 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • July 13, 2023

Hi @Bruno Pagano 

Good question.

We will need more context in the form of screenshots about what issues/errors you are encountering in the Zap steps.


Bruno Pagano
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  • Author
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  • July 13, 2023

 


Bruno Pagano
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  • Author
  • Beginner
  • July 13, 2023

Hi Troy, 

 

Thank you for your help. This is the message I am getting 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • July 13, 2023

Bruno Pagano
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  • Author
  • Beginner
  • July 13, 2023

But I do have a paid account. I have ChatGPT Plus.


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • Answer
  • July 13, 2023

@Bruno Pagano 

Having an OpenAI account connected to a payment source for billing is different from paying for a ChatGPT Plus.

 

https://platform.openai.com/account/billing/overview


Bruno Pagano
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  • Author
  • Beginner
  • July 13, 2023

Thank you so much Troy, it works now.

 


SamB
Community Manager
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  • Community Manager
  • July 17, 2023

Yay! 🎉 So glad to see you were able to get this sorted with Troy’s help, @Bruno Pagano! Really appreciate you circling back here to confirm it’s working. 🙂

If you run into any issues in future please do reach out in the Community again. In the meantime, happy Zapping! ⚡


cec777
  • New
  • July 20, 2023

Failed to create a conversation in ChatGPT

You exceeded your current quota, please check your plan and billing details.

 

I have a paid plan from ChatGPT, I have ChatGPT Plus, and I am on my free trial with Zapier but it is not letting me use ChatGPT in my Zap. Please help.

 

@Troy Tessalone  thanks for clarifying that it’s not the same thing (openai paid account vs chatgpt4 paid). could you also let us know what is the solution to get this “test action” to go through? are you implying that we also need to upgrade to an OPENAI account in order to use the chatGPT integrations? please provide the necessary steps on this thanks!


SamB
Community Manager
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  • Community Manager
  • July 24, 2023

Hi @cec777! 👋

Hope you don’t mind me stepping in here for Troy to confirm that a paid OpenAI plan is needed if you’re wanting to use the ChatGPT app on Zapier. The ChatGPT app uses OpenAI’s API to send that information to and from OpenAI, so you would need to be on one of their paid API plans: https://openai.com/pricing
 
As mentioned in one of the FAQ’s on that pricing page, ChatGPT Plus are considered separate subscriptions:

"No, the ChatGPT API and ChatGPT Plus subscription are billed separately. The API has its own pricing, which can be found at https://openai.com/pricing. The ChatGPT Plus subscription covers usage on chat.openai.com only and costs $20/month."


With the “You exceeded your current quota, please check your plan and billing details” error, OpenAI have a help article here which mentions that if you’re on a free plan, you’d need to upgrade to a higher pay-as-you-go (OpenAI) plan. Otherwise, if you’re in need of a temporary increase you can apply for one using their OpenAI Quota Increase Request form.

Hope that helps to clarify things here. 🙂


cec777
  • New
  • July 24, 2023

thanks, we can close this now