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28635 Topics
H
hannah LBeginner
asked in Troubleshooting
"Event Assigned" in Calendly isn't appearing after upgrading to a new Calendly integration.

Hello, i recently upgraded to the new calendly integration but now I am seeing a field i need “event assigned to” not appearing. How would i know who the event is being assigned to ?  

4
A
7 months ago
S
SoleneNew
asked in Troubleshooting
Squarespace: 0 zap connected

Zap created between a newsletter form  in squarespace and Mailerlte.Test trigger event successful. The form appears right and the test email is sent to mailerlite.Zappier is connected but shows “0 Zap connected” in the given form. What should I do to connect the Zap in squarespace?

3
Troy Tessalone
7 months ago
M
MoonPiNew
asked in Troubleshooting
Timestamp field format updated after Zapier was connected.

I have a google form that drops user data into a google sheet.  Google sheet rows start with at timestamp.  My goal is to use Zapier to create a row in a SmartSuite table when a record is created in the google sheet.  I set Zapier to look for a timestamp change/addition and then trigger the zap to add data to SmartSuite.When I turned on the zap all records added the first day timestamp field changed from the traditional data time stamp to time=now.  There were about 50 records added that day.  Each record’s timestamp updated every minute to reflect the current time.  As a result my trigger that was looking at the timestamp field to initiate the export into SmartSuite fired each minute until my zaps were depleted for the month.  Since then I updated the timestamps to the correct time.  I wanted to post this message before I turned my zaps back on to see if the issue persist.  Is this a known issue where Zapier may update/change the format of a field (such as the timestamp) in google she

1
Troy Tessalone
7 months ago
M
mmtenyakovNew
asked in How Do I
how to fix character limit on sms with zapier

Hey guys I’ve searched for an answer and the best answer i could find was that suggested to turn on “send large message” in Zap but i can’t find that anywhere. so How can i send longer SMS messages? thanks

5
Troy Tessalone
7 months ago
I
ine items discount is missingBeginner
asked in Troubleshooting
Zap stops due to missing line items discount value in Xero from Shopify order.

Im transferring order invoices from Shopify directly into Xero, it works perfectly except one thing.If there is a discount value on the order the spreadsheet style formula works great to turn the discount £ value into a % value.. perfectButIf there is no discount on the order then when it hits the spreadsheet formula step the zap stops because there is no line items discount value.My question is how do i create a step to check if there is no line items discount value then skip the spreadsheet formula step and move to step 3 and just create the invoice? 

5
Troy Tessalone
7 months ago
P
Paul FPNew
asked in Code & Webhooks
Failed to create a request in Webhooks by Zapier Internal Server Error (HTTP Status Code: 500)

I’ve been using this Webhook for a number of years without issue. A few months ago I turned off the Zap. Today I turned it back on and, while performing a few tests, I received this error message and am unable to get around it. I’m not sure what the issue is, all data fields and values are the same as they were prior to turning off the zap. Has anyone experienced this before? It’s affecting my business and I’d like to resolve it ASAP. Any help or insight is greatly appreciated!

3
Troy Tessalone
7 months ago
Theblarney
TheblarneyBeginner
asked in Code & Webhooks
Sample AutoTask REST API Calls

Hi,Im relatively new to REST API and learning all the time.I currently have some of the out of the box Zaps working fine but I would like to see how far I can take the integration.Im generally pretty good in reverse engineering something so wondered if anyone had any sample queries I could take a look at please.For example, I would like to configure Zapier to query a company and provide a list of all open tickets and status.ThanksGavin

1
Troy Tessalone
7 months ago
G
Gus SfakianosNew
asked in Troubleshooting
Using Zapier to dispatch GoCanvas forms while API keys are enabled

We were using Zapier with email triggers to dispatch our GoCanvas forms to our employees, and it was working fine. After we enabled the API Key in GoCanvas, it stopped working.Can anyone help me with this?Thanks 

1
Troy Tessalone
7 months ago
N
NickCheshNew
asked in How Do I
Any suggestions on apps/integrations to help with this SMS/Whatsapp issue?

I wanted to see if anyone can help me with this one. so we are a small estate agency in the UK, we have 3 valuers who go and see clients to provide valuations of their homes and discuss marketing them. ive created a workflow through Zapier but hit a block on one part. I wanted to send a text (or even better whatsapp) to the client the day before the valuation, confirming the appointment itself. However, with 3 valuers, i have put in the API from my CRM to identify who is the seller, who is the valuer etc, but i want the message to come directly from the valuers mobile number, so if the seller responds, it automatically goes directly to the valuers contact number rather then through a dashboard etc. The aim is, to get them to confirm, cancel or rebook, so when they prompt, it goes to the valuer and they can deal with it straight away, but the message is personal in its tone which is why i wanted it directly from the valuer so it looks as if they have messaged them to confirm rather then

1
Troy Tessalone
7 months ago
G
GoharNew
asked in How Do I
How can I auto-update data in Microsoft Excel web when Google Sheets is updated?

Hi,I am looking to connect my Google Sheet document with MS Excel web. Basically the idea is whenever I update the data on google sheet, Zapier automatically updates it on MS Excel web by matching the certain rows.Is something like this possible? 

1
Troy Tessalone
7 months ago
Y
yenatsfgNew
asked in How Do I
How do I tag a specific Slack channel using Zapier?

I want to tag a specific slack channel inside zapier, not a specific user. how do I do that?

1
Troy Tessalone
7 months ago
R
rutscjeBeginner
asked in Troubleshooting
Handling comma separated Tags in Zapier tables

Hello,I am attempting to integrate Mailchimp with a Zapier table to add new Mailchimp submissions to one of the Zapier table fields (Tags). The original data includes email address (which of course contains special characters such as @, ., etc.), as well as a list of comma-separated tags (formatted like ‘Tag 1, Tag 2, Tag 3’ or maybe from Mailchimp it is “Tag 1”, “Tag 2”, “Tag 3”). I keep running into an error code 400 that the ULID cannot be created from the string length (see the screenshot below). I have all Zapier table fields set up for ‘long text’ (up to 10,000 characters). Looking up ULID formatting though, it seems I cannot use special characters such as ‘,’ or ‘@’, etc.. ULID does not even handle spaces, making no effective way to reformat characters but keep the integrity of these important characters along the way.  I have switched from a Google Sheet Zap to a Zapier Table because Google Sheets was taking way too long to synchronize through a Webhook and I read that Zapier T

5
SamB
Community Manager
7 months ago
S
soearthNew
asked in How Do I
How can I auto-create a form in Interfaces by uploading a CSV with headers?

Hello!Is there a way to upload a .csv to Interfaces with Headers, and get it to auto-create the form?

1
SamB
Community Manager
7 months ago
E
Eimsig AdminNew
posted in Code & Webhooks
Odoo plugin date format error

Hi, there are already some topics in the forum dealing with this - and as it seems it is not fixed yet. We did encountered the same problem here - on a odoo self hosted zap with a datetime value we do get object of type 'DateTime' has no len() Part of the payload which is problematic is this one (i think so)<member><name>legal_basis_calculated</name><value><dateTime.iso8601>20220914T08:10:06</dateTime.iso8601></value></member> It seems that a change in the python xmlrpc lib has caused this, because we get this value in the function to_datetime (on odoo side):Got value: 20220914T08:24:05 of type: <class 'xmlrpc.client.DateTime'>  And this function does not work with such an object type You can work around on odoo side with this monkey patch import xmlrpc.clientfrom odoo.fields import Datetimefrom datetime import date, datetime, timefrom odoo.tools import DEFAULT_SERVER_DATETIME_FORMAT as DATETIME_FORMAT@staticmethoddef to_datetime(va

3
S
7 months ago
E
earlybirdNew
asked in Troubleshooting
Unable to return Chat GPT response to original Google Sheet database row

Hello Zapier friends!I have a Google Sheet which I use as a database for articles. I’d like to convert these articles into shorter forms using Chat GPT, and return the shorter form content to the original database. This way, the database will automatically populate every time I add a new article. At least that is the idea. The articles and the prompts are found on the same rows in the Worksheet. I want the Zap to trigger when a new article is created. This step works.Secondly, I’m sending the article and the prompt (hard coded in the article) to Chat GPT using the API. Then Chat GPT returns the answer. This works fine as well.Lastly – as mentioned – I’d like to return the answer from Chat GPT to the original worksheet/database, on the same row but in a separate (given) column. This does not work. In fact, I can’t even find the original spreadsheet in the dropdown menu when setting up the action. I suspect there is a simple solution to this, but I don’t know what do look for. Really app

1
SamB
Community Manager
7 months ago
J
jbtxBeginner
asked in Troubleshooting
ChatGPT Error: Unsupported content type

I’m seeing a weird issue on my Chat GPT Zaps. The error is:Step 8. Conversation With Assistant in ChatGPTThis ChatGPT step hit an error.Error message: The app returned "Unsupported content type: 'application/json; charset=utf-8'. This API method only accepts 'application/json' requests, but you specified the header 'Content-Type: application/json; charset=utf-8'. Ple...". Unsupported content type: 'applThis error occurred on all my GPT Zaps this morning. I have tasks that have ran flawlessly daily for months. Even the test in is working well.Now, no Chat GPT Assistants appears in the drop down. Looks like that’s where the issue is — the Zap is trying to call Assistants but none exist. I have my Open AI accounting with Assistants testing fine in the other tab.Did Zapier lose connection to Chat GPT Assistants?

8
ken.a
7 months ago
H
Herm1tNew
asked in Troubleshooting
Receiving Error: Invalid URL while trying to create Company Update on LinkedIn

Hey team! I’m currently running an automation to take a custom RSS feed, send it to GPT to get a summary, and then to google sheets, create an image for it, then post as a company update on linkedIn.  The main error that I am finding is at the very bottom, where i am trying to create a company update to linkedIn.  I am not sure what to do here. I have tried formatting it to try both https:// and without that at the beginning. I tried to replace it with ‘www.google.com’ and the url field works, it just won’t work for any of the sites i’m using articles from? Not sure why i’m running into this error and only the URL field is not working. 

7
ken.a
7 months ago
A
alexcrBeginner
asked in Troubleshooting
Can't figure out why this zap stopped working

I have a zap that I’ve used for years, that suddenly stopped working.The zap is pretty simple.  When a new file is added to a specific folder on Dropbox, I’m sent an e-mail via Gmail that includes the file information, a link to the file on the Dropbox website, and the actual file attached.A little over a week ago, this zap stopped working.  I checked the zap on Zapier, and it seems my connections to Dropbox and Gmail are fine.  I also don’t see any error messages for the zap itself.  And I’m beneath my zaps limit for the month.  So I’m at a loss as to why this suddenly stopped working.Any help would be great appreciated!

7
ken.a
7 months ago
SarahK
SarahKNew
asked in Troubleshooting
Podia membership cancellation is pulling incorrect data - how to fix?

I am trying to integrate podia with flodesk, and have managed pretty well up to now (thanks to the threads on here). I’m trying to update a contact by removing them from a segment on flodesk, when they cancel their membership. I have one customer who has cancelled, and I have also created a test account in Podia and cancelled the test’s membership in order to pull the data across for the Zap test purposes, however Zapier is pulling incorrect data, with subscribers that are active and clearly haven’t cancelled their membership.As you can see on the screenshot below, it’s pulled up a customer with no “cancelledAt:” data, rather than the test or another customer who has actually cancelled their membership.I’m not sure how to fix this. Any ideas? Thanks. 

3
ken.a
7 months ago
C
coffeetime7Beginner
asked in Troubleshooting
Wordpress plugin network activate - authentication issue for other sites on the domain

We have zapier installed and activated on our main website xyz.comWe a bunch of other websites running as website1.xyz.com and website2.xyz.comI can login and authenticate the wordpress connection for xyz.com , but not for website1.xyz.com Any help/tips/solutions? Does it have anything to do with wordfence and setting application passwords?

7
ken.a
7 months ago
A
Amr GhamianBeginner
asked in Troubleshooting
Incorrect event duration and missing dealer name in Google Calendar Zap

My team and I are trying to create a Google Calendar event that is triggered by when an install is scheduled in a deal on HubSpot. We have figured out how to get the event to show on the right day and to show the name of the deal, but the duration (start and end time) is wrong, also the name of dealer does not show. If anyone’s had issues like this and has figured out how to get around it, please inform us! Thank you!

5
ken.a
7 months ago
H
happyzappyNew
asked in Troubleshooting
How to fix line breaks in the mobile version of an automated email?

I set up a zap to automatically send an email whenever a new row is added in Google spreadsheet containing an email address. But when viewing the message on a mobile device, it has strange line breaks even though I’ve completely ‘cleaned’ the text multiple times. Does anyone have any idea how to fix this? See below - vertical red lines indicate line breaks where they shouldn’t be (some text has been blurred for privacy).  

3
ken.a
7 months ago
S
svenvanrossenBeginner
asked in Troubleshooting
From email showing weird code when using Gmail to Notion connection

Hi I have two questions: The “From Email” field does not work well when I use Gmail to Notion. It does not show the e-mail address, but instead shows a long string code (see image below). Does anyone know how to fix this? Secondly, the go back a page hotkey in Notion doesn’t work for my keyboard. Does anyone know the workaround for Azerty keyboard?

6
S
7 months ago
U
UserSpain2024Beginner
posted in How Do I
How to separately move emails from Google Calendar event statuses to individual cells in Google Sheets with Zapier?

Good morning community, perhaps it is a very simple question. I want to move all emails from a specific event in Google Calendar to Google Sheets with the corresponding status (I will attend, I will not attend or Maybe). The problem is that when I do the Zap, all the emails are placed in one cell and not separated each one. I used Formatter to separate them but all the emails still appear in some cells. Thank you very much community.

3
ken.a
7 months ago
K
Karla - kramosNew
asked in How Do I
How do I use Zapier to automatically create Cards within a Card Table in Basecamp 3?

Hola, quisiera ver si me pueden apoyar en lo siguiente...Actualmente tenemos unas conexiones con la APP ZAPIER, la cual utilizamos para generar ToDo´s de forma automática en ciertos proyectos.Ahora lo que estamos buscando es utilizar la misma APP, pero para crear Cards dentro de un Card Table.He estado buscando información al respecto pero no encuentro, ¿Hay alguna forma en que se pueda realizar?Quedo a la espera de sus comentarios.Gracias

5
ken.a
7 months ago
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