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24978 Topics

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louie2Beginner

asked in Troubleshooting

Dropbox Sign / HelloSign "Signature Request Signed in Dropbox Sign" Trigger Fail

I’m having crazy issues with Dropbox Sign (formally known as HelloSign) regarding the trigger. I’m a paying API customer and can’t get a straight answer from anyone as to why this is happening or how to fix it. App: Dropbox Sign / HellosignTrigger: Signature Request Signed in Dropbox SignSummary: What’s supposed to happen, (as has been performing perfectly for the past two years prior to Dropbox Sign joining the party) is that the document workflow on zapier is triggered every time a signature request on a document is signed.My Zap is specifically configured to filter out documents that haven’t been signed by all parties (i.e. no status code = awaiting_signature), and continue once all signatures have been received. Error 1: Dropbox Sign / Hellosign is failing to trigger after every signature request is signed, specifically the most important one --- when all parties have signed. Error 2: I am unable to Load “Events” and despite having hundreds of instances, only one example appears a

5

7 months ago

MoradokBeginner

asked in Troubleshooting

Failed to create an image in OpenAI (GPT-3, DALL·E, Whisper): The app returned "Billing hard limit has been reached

I want to generate AI Image with openai dalle 2 but I get a TroubleshootingFailed to create an image in OpenAI (GPT-3, DALL·E, Whisper)The app returned "Billing hard limit has been reached". I have zapier professional plan and 115 credits in dall e 2

5

1 month ago

HHbuild00Beginner

asked in How Do I

Is it possible to extract data from a PDF document and map it to the "To" field in Gmail?

This post was split from topic: If you don’t mind my asking one more question - is there a way to pull in data from the PDF Doc to the TO field? Not sure if that’s possible. I’m not seeing that as an option in the TO dropdown.

5

7 days ago

LakshBeginner

asked in Troubleshooting

Gainsight integration with Zapier: Invalid/Incorrect picklist value

Hi Team,We recently integrated slack form s to zapier and then trying to move data from Zapier to Gainsight custom object.The data is moving pretty fine until we incorporated multiselect field in form and pushing the same to GS object.Can any one please help with the error” Invalid/Incorrect picklist value” Thanks!!

5

10 months ago

Rachel KornBeginner

asked in Troubleshooting

Trouble in setting up Gmail draft email with Copper.

Hi all - I am trying to set up an automated task in Copper which triggers a Zap in Zapier. Essentially, I have set up a workflow automation in Copper so that when I have not heard from someone in 20 days I have a new task to email that person (which I am trying to set up in Zapier). Ideally I would like my Zap to create a new draft email which is a response to my latest email with the respective person. I have spent hours trying to figure this out ( which I feel should be simple) however I am continually having errors and no luck. I would greatly appreciate any help. I believe my issue may be related to the To function and the Search String function.

5

10 months ago

A

Ali3332Beginner

asked in Troubleshooting

Failed to create an upload file in Google Drive: The app returned "Request has expired."

What my process looks like..When an item is created in monday → create folder & document in google drive → upload pictures into that folder from monday. The issue i’m running into is the folllowing…They are transferring to my google drive, as txt documents. Not as png’s or actual document forms. Link to my ZAP : https://zapier.com/shared/19ba3d61670103783f0ec9b4571a604d1c243d6c All other parts of the zap are working properly besides this final step. It’s returning a success but not returning the results expected.

5

10 months ago

TravisDrydenBeginner

asked in How Do I

Can I make my Gmail-Slack integration only send a message once when a specific email label is applied?

What I want to do is when an email receives a certain label it will send a message in Slack. This works fine. The issue is that I only want it to happen once, but when people talk back n forth in the email thread it keeps sending Slack a message. How do I get it to only message in Slack once?

5

10 months ago

icanacademyNew

asked in Troubleshooting

Facebook to ChatGPT “You can only send an automated message to the user … within 24 hours of them having sent a message to your page.” error

Hello everyone,I'm facing a challenge while attempting to connect my Facebook page with ChatGPT to automate replies. I've come across an error message that I'm struggling to resolve. The error states:"Failed to create a send message from page in Facebook Messenger. You can only send an automated message to the user with a PSID of '805049869xxxx' within 24 hours of them having sent a message to your page."As per the error message, I understand that I can only send automated messages to users who have messaged my page within the last 24 hours. However, when I try to send a message to the page, it fails to load or acknowledge this requirement. Consequently, I am unable to proceed with setting up the desired automated messaging functionality.If anyone has encountered a similar issue or has experience with automating replies on Facebook Messenger, I would greatly appreciate your guidance or insights. If you have successfully resolved this loading issue or know of any potential workarounds,

5

8 months ago

markusfromviennaNew

asked in Troubleshooting

Google Doc template - only 2 markers are recognized within the zap

Hello I created a google doc template - it shows up in the zap but I only 2 two out of 21 markers from the template???All do have the same syntex {{NAME}}Thanks

5

10 months ago

krhamlinBeginner

asked in Troubleshooting

Unable to locate Asana tasks in project sections when triggering on Completed Tasks

I have an Asana Project that has multiple tasks under different sections. I set up my zapier as normal (after having connected my Asana account to my Zapier account). No matter what I do, I cannot get the zapier to find the tasks in the asana. I will add more tasks, I will mark tasks as complete, I will modify tasks - but still nothing. How do I get Zapier to “see” the tasks in my sections of my project?

5

10 months ago

Studio Porta AmarelaNew

asked in Troubleshooting

Email Error Notification: Form Submission Failure and Unsent Email

Boa noite, quando o formulário é preenchido, eu recebo um próprio email meu, dizendo que teve um erro, e o email não foi enviado. Moderator translation to English:Good evening, when the form is filled out, I receive an email from me, saying that there was an error, and the email was not sent.

5

10 months ago

gregxx

asked in Troubleshooting

RSS feed error - SSL error, certificate verify failed

App: RSS by ZapierEvent: New Item in FeedFeed URL: https://georgerrmartin.com/notablog/feed/Trigger: Different Guid/URL (recommended)Test Result:Failed to fetch an item from your feedError while retrieving: ExternalHTTPSConnectionPool(host='georgerrmartin.com', port=443): Max retries exceeded with url: /notablog/feed/ (Caused by SSLError(SSLError("bad handshake: Error([('SSL routines', 'tls_process_server_certificate', 'certificate verify failed')])"))) I also have an identical RSS feed (same URL) on my Slack channel and it is working fine. Why is the feed failing on Zapier?

5

10 months ago

FalynBeginner

asked in How Do I

Tagging Users on Teams Chats Using Zapier

Hi all,Does anyone know if there’s a way to tag Microsoft Teams users directly in chats (not channels) using Zapier? I’ve tried the code below with no luck - it posts with the <at>example</at> as is without tagging the user.Not working in Teams chats: To mention team members, put their display name, email, or userID between “at” tags. For example, you could use <at>Jane Doe</at>, <at>jane.doe@example.com</at>, or <at>jane-doe-user-id</at> to mention a team member "Jane Doe".Any help would be greatly appreciated!

ETBrainBeginner

Unable to move files to the Archive folder from Microsoft Outlook email using SmartFile as FTP.

I am new to Zapier and I am trying write a zap to read the files from FTP root folder called home and send that file as an attachment to an email. It works so far . Now that I sent the email I want to move the emailed files from Home folder to Home/Archived folder in FTP. I did not find a way to do this. I am using Smartfile for FTP

5

10 months ago

CbenBeginner

asked in How Do I

How to synthesis data from involve.me submission into number data for QuickChart?

Currently the answers for the involve.me questions are text, looking for a way to convert it to number data. Total 17 categories, where 11 categories is the sum of 3 specific qns and 6 categories with single qns. the number data will be used in the next action for quickchart.

5

10 months ago

williams456Beginner

asked in Troubleshooting

DocuSign error: Could not create signature request, INVALID_REQUEST_PARAMETER

Could not create signature request: INVALID_REQUEST_PARAMETER: The request contained at least one invalid parameter. RoleName must be specified for templateRoles. Trying to request a signature each time a customer buys a course.

5

10 months ago

ChooseReachBeginner

asked in Troubleshooting

Airtable-Instagram Delayed Posting: URL Expiry and Ingested Image Failures

Does anyone have experience publishing to social media platforms using a delay timer?I keep running into issues with Airtable urls expiring, but when I use the ingested image “file” field, it also fails.Thanks in advance and any assistance or advice is greatly appreciated.

5

10 months ago

ValmNew

asked in How Do I

Create a Productboard note without owner

Hello, I want to create a new note in Productboard with Zapier. I want this note to not be assigned to someone, as we will sort them directly in the platform. However, the field is marked as “Required”. Can I enter a custom value, so the note won’t be assigned to anyone? And if so, what is this value? Thank you,

5

10 months ago

AIAA GroupNew

asked in Troubleshooting

Pipedrive error: Neither an Organization nor a Person were provided. One of them must be provided in order to create a lead.

“Neither an Organization nor a Person were provided. One of them must be provided in order to create a lead.”

5

4 months ago

Abound Chiro - BeginnerNew

asked in How Do I

Newsletter sign-ups not populating Google Sheets from Squarespace

I am trying to do a simple zap . From our website (which we use squarespace) to google sheets, anyone who signs up for our newsletter (after they double opt in) to pop up on a google spreadsheet. When I test this it works but when I use an email to sign up it does not show up on the spreadsheet. Is there someone out there that can help? Thanks, Susan

blueguyBeginner

I am trying to understand how Transfer works

I am trying to understand how Transfers work.1) I connected a Google Sheet to Gmail2) Put some emails in there with names 3) I went through the set up and set the Transfer to occur EVERY HOUR4) As the first hour came around (@ 6pm) I got my 4 emails; this was good5) At the second hour (7Pm), I did not get any emails and my thinking was that I did not change the data in Google Sheets so it did not trigger6) So I changed some of the data in Google Sheets and waited until 9pm and I did not get any emailsSo how does this work? 1) How does the Transfer trigger to run every hour?Thanks GML

5

10 months ago

fatinBeginner

asked in How Do I

URL preview in Google Chat

Hi, I would like to know if it’s possible to send a url (which is an image) to Google Chat with Zapier and allow image preview. Something like below: Any input is appreciated. Thank you

5

8 days ago

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