About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Apps Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Get Help

Find answers to your questions. Ask the Community for help or hire someone to help you.

20162 Topics

H
HugpufBeginner
asked in How Do I

Respond to an automated slack message in the thread

Hi 👋 Long time listener, first time caller. I am trying to follow the steps laid out in two threads:   However I am running into trouble.  CONTEXT: I have a bot that posts a message in a slack channel when a support ticket is created. The thread of this post is often used to troubleshoot the issue between our support team and the client.  GOAL: The problem I am trying to solve, is alerting their team and ours when a ticket is closed. Ideally, I would like to find the thread of the original post and for a bot to reply “this ticket has now been closed” PROBLEM: In the above examples, I don’t see where the user has entered Channel ID: or how this relates to the OG thread.  Hoping someone can help me 🤞

2
H
7 months ago
Bobonez
BobonezBeginner
asked in Code & Webhooks

I want to connect Zapier with Deepl

I would like to use Zapier for sending text from an Airtable table to Deepl and get the translated text back.Does anybody have any experience? Is possible to do that? Deepl have an API, I think is possible to connect the two things, but I am not an exper of APIMany thanks in advance. 

4
Todd Harper
3 months ago
alperentan
alperentanBeginner
asked in Troubleshooting

Your Gmail data can only be sent to approved apps: Unfortunately, the app you are using is no longer supported.

why do i get this error in gmail, but not in twitter 

1
ken.a
4 months ago
V
VservignaNew
asked in How Do I

Merging Zapier Accounts

Hello, Because of my messiness, I ended up creating 3 different Zapier accounts with each having between 3 and 6 Zaps. I have decided to get a Professional plan and put all my Zaps in one account. Is there a way of merging the accounts or even transferring all the Zaps to one? 

2
christina.d
1 year ago
freyatse
freyatseNew
asked in Troubleshooting

Convert Gmail emails to PDF and save to Google Drive

This is what I want to do: Trigger: when an email in Gmail is labelled with a specific label Action: Create a PDF (or screenshot) of the body of that email  Action: The PDF/screenshot is saved in a folder in Google Drive The emails in question often have graphics or information displayed in tables, so the PDF needs look exactly like the email. There isn’t a huge volume of emails per month (maybe about 10 emails/month) so I don’t wish to use an expensive paid subscription service or to switch to a paid version of Gmail.  I’ve tried using services like Docamatic and HTML/CSS to Image API - in test mode they worked *perfectly* but when I tried to publish the zap, I get this frustrating error message: Gmail has some additional requirementsYour Gmail data can only be sent to approved apps.Unfortunately, the app you are using is no longer supported.You'll need to edit your Zap to turn it back on. Is there any workaround or some other way to accomplish what I’m trying to do?

2
freyatse
4 months ago
N
Nicolas CoralNew
asked in How Do I

Asana Task + Google Drive Attachment

Im having an Issue when I try to attach a Google Doc to a task in asana. This is my task, In a step before I created this doc from a template But the result is an attachment with a .txt, not a reference to the google drive doc  Can some one Help me please? This post has been edited by a moderator to remove identifiable information. Please remember not to include sensitive information as this is a public forum. 

1
jpot
2 years ago
K
Kazzagaz
asked in How Do I

Instagram to LinkedIn post - Video thumbnail doesn't show

Hi people, I’ve just started using Zapier and love it so far. I have a question about zapping from an Instagram post to a LinkedIn post update (not a business page).It works as expected for an image, but when I post a video, the thumbnail is black. See the action and post on LinkdedIn below. Am I missing something? Any help appreciated. 

2
K
2 years ago
G
GrazysailorBeginner
asked in How Do I

How to automatically send an email with a specific file attached from google drive after an appointment has ended in youcanbook.me

Dear you all,I love what Zapier can do, but this I Cann't work out. Through youcanbook.me people make an appointment with me. I made a Zap so that when somebody makes a new appointment a 'google presentation is made . It extracts some data, so that the presentation is actually an invoice. The presentation is saved in google drive with the persons name and date the appointment takes place. Once the date has arrived, I have to manually go to google drive, download the presentation as a pdf. I then automated the next task with Hazel: since the pdf is saved in a specific folder a new email is opened in mail (Mac) . I have to fill in the email address from the recipient and voila, they get a pdf with a personalised invoice.What I would love te have happen is that once a booking has ended automatically this email with invoice is send to the recipient. As far as I can see there is no way to do this from within Youcanbook.me. They do have a possibility to send an automated email after a bookin

4
G
2 years ago
L
Lucas SaldanhaBeginner
asked in Troubleshooting

Zap filtered (not pass) is counting as Task count

Hi, I've already sent an email to the support but maybe I'm missing something.I've a Zap that is triggered for any update on a Order in Booqable integration. And at the beginning (first step) is a filter that let continue or not. What I'm seeing is that the trigger or the filter (not passing) is counting as task against my monthly quota.Here is my Zap as my first step (after the trigger that is NOT counted like is mentioned here: https://help.zapier.com/hc/en-us/articles/8495906379405-How-are-tasks-counted-in-filters-Here is the beginning of the Zap: Here is my Zaps Runs History:  You can see that the "Delete Venda (Sale) no CA" has almost all the 2K tasks counts. But 99,99% of those don't pass the first filter and it's stopped. Either way is counting as tasks against my quota and should not.Am I missing something?Regards, 

8
R
10 months ago
A
Anonymous
asked in Troubleshooting

ConnectWise error: Authentication failed, cannot read property message of undefined.

I am trying to allow Zapier to access my ConnectWise Manage Account and I'm getting the attached error. Please can someone help me?  

5
christina.d
1 year ago
M
mschmidtBeginner
asked in How Do I

Using Info From Docusign Envelope Custom Fields

Hello,We’d like to use information stored in Docusign envelope custom fields in our Zaps. Is this possible? The use cases are:Adding a filter to run the Zap if the envelope type (stored in a Docusign envelope custom field) is ‘support contract’.  Sending information stored within the envelope custom field to a Google Sheet along with other information from the envelope that Zapier already captures (‘Recipents Signers Name’, etc). Appreciate any insight folks might be able to provide. Thank you!

2
M
1 year ago
S
stayaheadmktNew
asked in How Do I

Zoho CRM duplicate entries for same update and prevent the zap from running twice

I have a zap that based on a Zoho CRM lead update with a filter that a specific field needs to have a certain value to send out a text message.  However, I am always getting 2 records into Zapier and then of course it sends out to text message. My flowTrigger: Update Module Entry for LeadsFilter Field SMA Day 0 15 min = 15 minsSend SMS It appears that zoho sends 2 records for the SMA Day 0 15 mins being updated and for the last activity filed being updated as they are sent at the exact some time.  Is there a way to tell zapier to only send one of the records through the process?

2
AndrewJDavison_Luhhu
2 years ago
A
andresmhBeginner
asked in How Do I

why is my zap using so many tasks?

I created a zap to add an additional attendee to every new Google Calendar event. The zap worked fine. Unfortunately, the zap used > 1,000 tasks per day. I ran out of tasks now and I need to pay to upgrade to a better plan :( Before I do so, I would like some help to figure out why it used so many tasks. I have certainly not added thousands of new events to the calendar.The trigger is “New or Updated Event in Google Calendar.” The action is “Add Attendee/s to Event in Google Calendar.” In the “Set up Action” section I selected the same calendar as in the one in trigger. For the “Event” field I selected “Custom” then I selected “1. ID 099rjt4hrulvb0pa2o700kutk.” I was particularly puzzled by the 099rjt4hrulvb0pa2o700kutk string as it looked as if it would be a specific event. That said, the zap worked, so I think that part might be ok. Can someone helped me figure out how to prevent this zap from hogging resources?  

4
jayeshkumarbhatia
2 years ago
W
WikBeginner
asked in How Do I

How to find the email of a user in Firebase

Hello, I am trying to create a zap that will locate the users email using the id of the user contained in the record from the trigger.  I have added the index on rule to my database, although I do not think it is necessary to just get a simple value.  My data is like this: Users         (User id)                    name: example                    email: example In the step in my zap, I have defined the path as "users"  In the next feild, I have selected the user id as the inject from the trigger Now all I need to do is enter the search value.   Can someone please help me. Thank you.     

2
W
2 years ago
S
so-zap101Beginner
asked in Code & Webhooks

Raw Webhook - Run Javascript error: Cannot read property of undefined

I believe I nearly have this script working. I have two zap events, the first is a Catch Raw Hook event that successfully captures raw JSON from a webhook, the second is a Run Javascript event. The script works as intended, but I believe I am not correctly defining inputData at the beginning of the script, hence the error. This may be something simple I am overlooking, any guidance is appreciated!The JSON being output from the Catch Raw Hook Event is as follows:[{"testJSON":{"testfield1":"test","testfield2":"test","testfield3":"test","testfield4":1,"testfield5":"0","testfield6":"0","testfield7":"test","zipCode":"90210","city":"testfield8","testfield9":"test","testfield10":"testfield10","testfield11":"test","testfield12":"test","testfield13":"test"},"events":"2021-10-04\nPage visit 09:50:00\n - URL: google.com/testing123\nPage visit 09:55:50\n - URL: google.com/testing456\nPage visit 09:52:03\n - URL: google.com/testing789\n\n2021-11-04\nPage visit 13:40:03\n - URL: google.com/blah\n\n"

5
Troy Tessalone
1 year ago
D
demanddNew
asked in How Do I

How to replay a failed step at certain intervals?

Hi all,I have the following flow set up to create a new Slack channel for each new client, then search for a launch announcement, after which it sends copy of that launch message to finance:I create a calendar event with a new client This triggers the creation of the client’s slack channel (i.e. the Slack channel changes every time) After delaying for a certain period, Zapier searches for the ‘live’ keyword within the client’s slack channel If found, this sends a Slack message with the text containing ‘live’ to a specific user. If not found, how do I get it to retry at specific intervals (e.g. daily) until the ‘live’ keyword appears on the channel?Thanks in advance!   

1
Troy Tessalone
1 year ago
D
dramavikingNew
asked in How Do I

How to connect checkboxes from Webflow to Mailchimp Groups?

I’ve tried for 5 hours to figure out how to syncronize my Webflow form to Mailchimp through Zapier.Right now it pulls the right name, e-mail and description, but it isn’t pulling the selected checkboxes right, it pulls all of groups instead of pulling 1,2 or 3 (the selected ones) Please help me, I’m losing it soon. My Webflow read only: https://preview.webflow.com/preview/ajwdetailers?utm_medium=preview_link&utm_source=designer&utm_content=ajwdetailers&preview=eb8047d5a5bc47b54729d2e01295ae13&workflow=previewHere is my zap: https://zapier.com/shared/d83f44a580df16e8d709d4d94363098cd98f9005 (I’ve also used the group options detected from Mailchimp) This is the Zap with groups directly from Mailchimp: https://zapier.com/shared/ffe760b7f2f83e8b8d2487bd9df33ffd9d630268I’ve also selected all three options, one by one, from Replace Groups and all of them return the same result: All Groups are TRUEThank you very much for any help! I can’t wait to see my therapist this Friday!

5
jesse
1 year ago
O
oscar_umanzorNew
asked in Troubleshooting

Bitbucket cloud integration “Unsupported grant type” error when connecting

Hi there,I am trying to intergate Zapier with Bitbucket Cloud. While performing the integration, I am receiving the following error (screenshot attached)   

11
christina.d
1 year ago
A
alixloyalBeginner
asked in Troubleshooting

Looping is causing duplicate cards in Trello instead of just one card.

Hello to the Zapier community,I am working on an automation project on Zapier, and I am currently having a problem with my Zap;Context: I want to automate a transfer of information between Sheet and Trello and thus be able to send several cards on Trello.So I used the following flow :  But, when it works, the cards are created in several times on Trello (one card is created the same number of times as the number of lines in sheet. For example, if there are 3 lines in sheet, each card is created identically in 3 times). However, I want the same card to be created only once.Do you know what the problem is?Kind regards, 

12
T
1 year ago
M
m-neowakeNew
asked in Code & Webhooks

Send PHP array with PUT webhook

Hello,I´m currently stuck with an automation for my E-Mail Marketing service. I want to automatically update custom fields and their documentation uses PHP scripts as an example, for which I don´t have any experience. The link to the documentation: https://support.klicktipp.com/article/389-application-programming-interface-api#api-subscriber-updateI can update the email and the phone without any problems, but I don´t know how to write the webhook, so the custom fields in the array are updatet.Can anyone help me with that please? 

1
GetUWired
1 year ago
Rachael S
Community Manager
Rachael SCommunity Manager
posted in How Do I

Happy Holidays! Replies from the Community team might be slower, you can read more here.

Welcome to the Zapier Community! As our team is enjoying the holidays with their families and loved ones, two things to note on your Community experience:From Dec. 26th to Jan. 2nd, all new threads and comments are required to be pre-approved. This just helps us make sure we're seeing all the questions come in as we're a smaller crew (so don't worry if you don't see your thread after you posted it, we promise it's there). Our time to respond may be a tad slower than normal. As a smaller crew, we're doing our best to ensure we get back to you in a timely fashion. Please note our friends in Support are also here should you have an urgent need or error.We hope you have an excellent holiday season and look forward to seeing you all in the New Year. Best,The Community Team

0
Rachael S
Community Manager
9 months ago
R
ryannelsonNew
asked in How Do I

Having Issue between Emma and Google Sheets Integration

Trying to set up a simple connection between Emma and Google Sheets, but keep running into the following errors… My goal is to create a flow from Emma to Google Sheets when a New Subscriber signs up or/and when an Existing Member is Updated. I have done a setup like this with Active Campaign, and it literally takes a couple minutes with zero issues. I have been working on this for a couple hours. I am getting a ton of error messages like the ones below, along with 504 Error Messages. Would appreciate any insight or help anyone can give.    

2
nicksimard
3 years ago
S
SarahL20Beginner
asked in How Do I

Gmail to OneDrive - Need File Attachment Renamed to "From Email"

Hi guys! Very new to Zapier but I run a company where we need to collect a lot of receipts and other misc docs from employees that live in other cities that we don’t interface with often. There is a language barrier so we thought texting a receipt to a gmail account where it automatically transfers the doc to the company’s shared OneDrive would be ideal. In testing it, it seems to work great in terms of getting the picture to onedrive, but ideally we would love to know who sent the document without having to log into gmail. If I select customize file - attachment (exists but not shown) and leave the next field file name only blank - I have no issue with getting the file in the folder. It just renames to whatever the pic name is within their phone. If I select File Name - From Email, it doesn’t save the picture, it just saves the contact info as a MS-DOS application that won’t even open on my PC. Any advice on how to work around this would be so very appreciated!Thanks,Sarah

5
AndrewJDavison_Luhhu
2 years ago
Z
ZapiaskNew
asked in How Do I

How to split leads from Facebook Forms into 2 paths?

Hi.. May I know if there’s a way to split leads from Facebook form into 2 different paths by rotation.exfirst lead to A path2nd lead to B path3rd lead to A path and so on…Thank you in advance..

1
Danvers
1 year ago
M
milesnextdoor
asked in How Do I

Need to Automate an email being generated via Elliot to trigger a 2nd email

Hi Y'all,Right now, Elliot is generating an automated email that is Elliot specific, but I want to send a 2nd email with it that is specific to the business to help avoid any confusion to the businesses logging in.I'd like to trigger the email, once the Elliot email is sent. Is there a way to do this? The elliot email is triggered off a "send" button not sure if that help though!Elliot generated email- username and pass relatedbiz email: personalized emailAny help is appreciated!!

2
Liz_Roberts
Community Manager
3 years ago

Hi there!

My name is Lisa Orr and I’m a product manager at Zapier. We recently launched App Extensions a new tool that lets you build a custom action in the Editor.

We’re looking for users to join the App Extensions beta program, so if you want to learn more about building custom actions that fit exactly what you need, let’s chat.

Schedule time with me

I want to hear from you!

Terms & Conditions