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28594 Topics
I
ist_shNew
asked in How Do I
Find Multiple Records in Salesforce based on ID

Hi there,We have Opportunity Products associated to an Opportunity in SalesForce.I would like to retrieve these Opportunity Products using the Opportunity ID using the “Find Record(s)”. I can get his to work if a single product is associated to an opportunity, however in the case of multiple products associated to an Opportunity, Zapier is only returning one.Is there a way I can get all the products associated to that Opportunity?I noticed this sentence in the docs (https://zapier.com/help/doc/common-problems-salesforce-zapier):“Salesforce search actions return the most recently created record that meets the search criteria, even if there are multiple records that match.”Does that mean I can only retrieve one product? Thanks for your help

5
ikbelkirasan
3 years ago
B
brinducBeginner
asked in How Do I
17hats integration

I have trouble creating a Zap that either takes data from a Google sheet or directly from Squarespace and creates a new 17hats contact.My spreadsheet or form only has name, email, phone nr .. Zapier doesn’t let me finish the Zap. Are the other fields absolutely required by 17hats? Thanks

5
Liz_Roberts
3 years ago
L
LirNew
asked in How Do I
Zap turns off by itself

I’m running into an issue where my Zap turns off by itself. It doesn’t show any errors in the immediate history, so I’m not quite sure what to do, I have to login every month and double-check it’s ‘on’ and most of the time to manually turn it ‘on’.I’m using the free version so maybe that’s why it’s turning off by itself?

5
XRay Tech
3 years ago
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graham kingBeginner
asked in How Do I
Ringcentral Zap stopped working

This Zap has been working for me for a long time and suddenly it’s not. It worked yesterday in fact. Nothing changed on my end. There are tons of call recordings in my account.The Zap takes call recordings from RingCentral and adds them to a dropbox folder. I’m getting this error when I try to bring in sample data: Javascript Exception: `TypeError: Cannot read property 'contentUri' of undefined`.Clicking on troubleshoot error takes me to this page: https://zapier.com/help/doc/common-problems-ringcentral-zapierBut my RingCentral account has only one user account. To be sure, I signed in with all my phone numbers and my email address. I get the same error regardless of which “account” I choose. 

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Troy Tessalone
3 years ago
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RyanLeeAVBeginner
asked in Code & Webhooks
Retrieve Poll from multiple pages of API

Hi All - trying to use Retrive Poll trigger to get updated records from API that limits HTTP requests to 25 results per page. This is easily managed using the Query String Params in Webhooks GET, but I can’t seem to figure this out.

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AndrewJDavison_Luhhu
3 years ago
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intricaBeginner
asked in How Do I
Clickup Time Tracking App

We are using Zapier to create tasks in Clockify, which works great.However, the ClickUp time tracking app requires workspace, space and list entries to add time to a task. Why can this not simply be the taskid, as the task could be moved before time is allocated?Anyone got any ideas how to get around this?Thanks in advance...  

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jesse
3 years ago
V
vbcsmeukBeginner
asked in How Do I
Google Drive send file URL

From a created file in Google drive I need to email or send the URL for that file and assoc it with a task in Salesforce. Id there a way to do this using Zapier ?

5
V
3 years ago
R
RefeeshBeginner
asked in How Do I
How to solve error"Dates cannot be more than a month in the future"

Hi, I have kiss flow process and i created a zaps for delay days. When i run my zaps an error is appearing  "Dates cannot be more than a month in the future" i need to schedule my zaps more than a month. please provide solution, i have taken the delay days from kiss flow process. Thank you

5
GetUWired
3 years ago
A
andy@artofworkflow.comBeginner
asked in How Do I
Troubleshooting Updating a Person in Pipedrive

I am unable to update a person in Pipedrive via Zapier. Here is a loom that shows everything I am trying to do. Please help!https://www.loom.com/share/0ab90d8bb2c94f81bb3a3f406bbbe2d7

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AndrewJDavison_Luhhu
3 years ago
G
GrantleishmanBeginner
asked in How Do I
I continually get error warning emails about my Xero zaps and when I check in they are fine, there are no errors in the log

I get errors like this regularly on various Xero zaps.Xero: ExternalHTTPSConnectionPool(host='api.xero.com', port=443): Max retries exceeded with url: /api.xro/2.0/Payments?order=Date+DESC&where=Status%3D%3D%22AUTHORISED%22+AND+Date+%3E+DateTime%282020%2C11%2C09%29+AND+PaymentType%3D%3D%22ACCRECPAYMENT%22 (Caused by ConnectTimeoutError(<useful.request_extras.ExternalHTTPSConnection object at 0x7f1ce24e6f40>, 'Connection to api.xero.com timed out. (connect timeout=30)'))When I check the task log all ran okay and there are no errors.This only happens with Xero.Its a huge time waster, does anybody else have similar issues?

5
G
3 years ago
J
John370Beginner
asked in How Do I
airtable field formatting to discord doesn't work properly

Hi, I have to get data from our airtable into discord. Some field work fine, but others get totally strange output. Like a field which in airtable is a duration format (10:30), so 10 hours and 30 minutes, gets something like 43000 in zapier. Other fields (single field) go well but others same single field get strange output like recfnoLsxalhad1. I tried zapier formatting but no solution. Anyone knows how to solve this? 

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steph.n
3 years ago
H
HGWBeginner
asked in How Do I
"We couldn’t find a document" error

I am trying to “create a new document from template” in Google docs. Like here: (https://zapier.com/apps/google-docs/tutorials/create-autopopulate-google-docs-template), but my trigger is a new spreadsheet row. So new row in google sheets > Create a new document from a template.  My problem is that Zapier can’t see any of the docx templates that i have in my Google drive folder. When it comes to the step to find the template document I get the error “No options available”.  Curious about this, I tried another zap with Google docs to see if Zapier could see any of my Google docs. I just wanted to see if any doc at all could be “read” by Zapier. For that zap I got an error “We couldn’t find a document” error.  I have multiple docx files in the folder I am directing Zapier too. Is there something I need to do to these documents so they can be “read” by Zapier, to be able to use them for the “create a new document from template" action? Thanks

5
H
3 years ago
P
pratamnakBeginner
asked in How Do I
counting zaps

Let’s say once every day you send 3000 email addresses from zoho creator to linkedin matched audiences, how many zaps would that consume? Is each record (email address) in the database a zap? Or would it only one tasks per day since it is sent as a batch?  I see the trigger is a new record, and we import the records into creator in a batch (say 3000 per day).  would the trigger only occur once per day, or would it trigger every new record? in that case it would be much cheaper just to import the spreadsheet into linkedin manually.  #2, I dont see a “premium app” badge on zoho creator or linkedin audiences. Does this mean these are not premium? Would this use case be something that is workable under the free plan, or are we talking $499 per month since there are 100,000 or so email records to move every month? Big enough difference to make me wonder what we should do. Comments?Thanks! 

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Troy Tessalone
3 years ago
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LeaBERRYBeginner
asked in How Do I
Integrating Zapier & Dropcontact

Good morning all, We encountered a problem integrating Zapier and Dropcontact.We used the API key present in our Dropcontact account but Zapier rejects it with the error below:- we have no popup that opens- do you know what permissions must be had to connect Dropcontact Thanks for your help, Léa Berry

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P
3 years ago
kaitscott
kaitscottBeginner
asked in How Do I
Extract one ID from output to use in next step

Hi all,I’m using Zapier to integrate HubSpot CRM and Pipedrive. I’m currently working on a Zap that triggers from a new deal in HubSpot to create a new deal in Pipedrive. I am also trying to create and associate companies and contacts that are attached to the deal in HubSpot in Pipedrive.Everything works great as long as there are 1:1:1 relationships between the objects, but a problem arises when there are multiple contacts associated with the deal in HubSpot. In order to get the HubSpot contact data to create a Pipedrive person, I’m using a Zap step to Find Associations in HubSpot, which gives me the following output:deal_to_contact0: 808917511: 108876301These are IDs of contact records in a HubSpot account, so it’s giving me the information I want. However, if I try to use this output in the step to GET the contact record, the request includes both IDs, formatted as “80891751,108876301”. Because HubSpot is expecting only one string of numbers for an ID, it errors , doesn’t get any re

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kaitscott
3 years ago
R
rnworkerBeginner
asked in How Do I
How to modify and forward a received Email

Hi there,I’m new to Zapier and would like to know how I can modify an Email received by Zapier(take the sender’s Email address and put it into the mail body) and then forward the entire Email (incl. any graphics attached to the mail or contained in the body!) to a specific Email address. Can I get Zapier to do that for me?Can anyone help?Thanks

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AndrewJDavison_Luhhu
3 years ago
Jamie Dixon
Jamie DixonBeginner
asked in How Do I
Catch all Zap errors across team

Hey!We’re trying to catch all Zapier errors across all Zaps to send to Slack, however we’ve noticed that the “Zapier Manager → New Zap Error” trigger only triggers for Zaps owned (created) by that specific user.As a Team it would be really useful to have all Zap errors caught by a Zap.How can we do this for all Zaps without duplicating our “Zap → Slack” zap for every team member?Thank you!

5
nicksimard
3 years ago
A
Anonymous
asked in How Do I
How to implement throttling?

Is there a way to implement throttling?Let’s say a Zap is triggered multiple times (by webhooks) but I want all webhooks received within a certain time interval (e.g. 5s) count as one and proceed with only a single action. Is that possible? I guess debounce can be achieved by using the "Delay after queue" zap but how to implement throttling?Used terminology - https://www.telerik.com/blogs/debouncing-and-throttling-in-javascript

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ForYourIT
3 years ago
K
KsistofBeginner
asked in How Do I
Google sheet update info

Hello,I successful created zap to update info from trigger Planfiks to google sheets.When i add/update info in Planfiks zappier add/update this info to sheets, but when i delete info from Planfiks, the info in sheets doesn’t disappear. How can i solve this issue? 

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ForYourIT
3 years ago
S
smrBeginner
asked in How Do I
Mailchimp tagging filter

I am trying to implement a Zap that creates a Wordpress post whenever a new Mailchimp campaign is sent. I have it mostly set up, but i want to be sure this happens for just ones tagged with certain audiences, not ALL campaigns. I assume I need a filter. Which condition of Only continue if… should i be setting up?

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Danvers
3 years ago
M
mindbizBeginner
asked in How Do I
Google Sheets Timed Out

I am using a zap that adds and edits new rows to my google spreadsheet. It runs once a day, and grabs data from social media posts.I started getting this error daily:“Google Sheets: The read operation timed out. This usually happens because your spreadsheet is too big. Consider starting a new spreadsheet with less data. Or, consider turning OFF any Zaps that use this spreadsheet, delete any unnecessary rows or columns from the spreadsheet, then turn the affected Zaps back ON.”To make the sheet size as small as possible, I made a new spreadsheet file and only imported data absolutely necessary and deleted extra rows/columnsIt currently has 5 columns and about 5,000 rows, and I am already getting the same error again. (only a coulple days worth of data, I need to store atleast a month worth of data, preferably more) Surely there has to be a way around this, 5000 rows is not even that significant of a number. Is there a defined limit? Please let me know if there is any work arounds

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M
3 years ago
S
swiss404Beginner
asked in Code & Webhooks
MATTERMOST - Integration API Help (Sending files)

Has anyone already integrated this Mattermost with Zapier ?The automatic integration only allows you to send texxt messages but not files in a specific channel.Can someone post an example of how to send a file (I’m retrieving a Gmail attachement) to a specific channel ID via Zapier Webhook / API to Mattermost via Eg. BOT?Thank you, it would be a precious help.Kind Regards

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Danvers
3 years ago
J
JKoeBeginner
asked in How Do I
Slack does not show bot icon

When I post a test message the icon that I created for the bot never shows up. Its stays empty, doesn't show zapiers logo as well. I tried multiple times different icons and URLs and it stays still empty. :) Does anyone have the same issue? Would be so happy to get advise.

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steph.n
3 years ago
J
JennSmith@LincolnbergBeginner
asked in How Do I
Facebook Lead Ads to Pardot - missing custom fields

Hello!I’m new to Zapier. I am looking to send our acebook Lead Ads to Pardot. I have set it up but our custom fields aren’t populating. I’m hoping someone out there has some experience with this and can share a solution with me.Thanks,Jenn

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Troy Tessalone
3 years ago
D
dkangBeginner
asked in How Do I
Have status in JIRA update a Smartsheets row status

Hello! I’m trying to connect a jira project to a smartsheets sheet and wanted to ask for some help. I’m trying to do the following:When status in Jira is updated, it will update the corresponding Smartsheets row with the new status. I have a specific row referenced in the zap I put the Jira ticket # in the smartsheet for reference And when when I test, the smartsheets status doesn’t change. I created a “Jira status” where I initially put in a single select, but since that wasn’t working I made it an open field, but that didn’t work either.Any suggestions would be appreciated!

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nicksimard
3 years ago
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