Question

500/504 Error - Pipedrive - update deal orientated

  • 26 August 2021
  • 5 replies
  • 150 views

Last night I was adding an extra small task to an existing multi task zap that incorporates updating a deal in Pipedrive.

Everything was working fine until I get to test the update deal portion. it throws a 500/504 error

 

I've checked the service status through Pipedrive & zapier, asked Pipedrive support and confirmed my account is connected properly.
I've emailed zapier support but obviously that's an email service so not very fast


I've basically got a broken process and employees manually (at least trying to) work around this?


All other tasks in the zap work i.e. finding/creating a deal, creating a note, pulling user info etc etc

I've rolled the automation back to its original state where it was working properly to no avail.

Now this morning i am getting notifications that other zaps arent working the are focused around “create/update” a deal.



Any ideas!!?????


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5 replies

Userlevel 7
Badge +14

Hi @JimmyDawg 

FYI: Pipedrive was having some issues recently which might be related: https://status.pipedrive.com/

 

Pipedrive Status Codes: https://pipedrive.readme.io/docs/core-api-concepts-http-status-codes

NOTE: 504 is not listed.

I have cleared my cache and cookies to no avail!

Userlevel 7
Badge +14

@JimmyDawg 

Might be due to rate limiting: https://pipedrive.readme.io/docs/core-api-concepts-rate-limiting

 

i have a pro account. and the zap in question is about 8 tasks?

The other one is only 3 or 3 tasks

And the zap was working perfectly before last night

Userlevel 7
Badge +14

@JimmyDawg 

My guess is that it’s related to the Pipedrive issues from yesterday, but you’ll have to wait to see what Zapier Support says.