Hello
Upon an order from Samcart, I have set up a zap to connect to a Mailchimp campaign with details of how to access the product. The zap has ticked as working but I’ve just bought the product myself and it is not. What am I missing?
Flow as follows:
Order in Samcart
Zap linked Samcart to Mailchimp campaign, tagged audience with a campaign email with joining instructions.
Purchased product and Zap is on - emailed not delivered.
Help!
Hi
Check your Zap Runs to see if the Zap triggered and/or if there were errors: https://zapier.com/app/history/
Thanks Troy, I checked, there are no errors
Is the Zap ON and triggering?
Perhaps you can post screenshots of how your Zap steps are configured.
Pic attached. Though it says the tasks are working, when I tried to buy the product as a customer, I didn’t receive the email from Mailchimp with the joining instructions
Can you please post screenshots of how your Zap steps are currently configured.
Based on the Zap Runs screenshot, we are unable to tell what Mailchimp action is being performed.
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