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28219 Topics
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gracegoboltNew
asked in How Do I
How to add Slack thread replies to Zendesk tickets?

How does one set up a Zap between Zendesk and Slack where the parent message and subsequent thread replies are synced over to Zendesk in the same ticket? I’ve tried two different options thus far (“New Reaction Added in Slack” and “New Message Posted in Channel”), but neither of my Zaps are pulling in any thread data for me to select. It only pulls in the parent message. 

2
Jared
2 years ago
S
ScottMillerNew
asked in How Do I
Held Zap Bulk Run Order

Hey Zap Team!Does anyone know if held zaps re-run in bulk are processed in chronological order?e.g., executing a bulk re-run would process a zap initially run and held at 1:20 PM before a zap run and held at 1:21 PMThanks!-Scott

4
christina.d
2 years ago
C
craimondoNew
asked in How Do I
Zapier + Kajabi + Third Party Payment

I am trying to set up an ebook for sale in Kajabi, but I do not want those who purchase to have to create a password and login. According to Kajabi support, there is no way to avoid this on their end to process the purchase. I am wondering if I can use a Zapier integration with a third party payment platform to bypass the prompt to create an account? (For context, I created the ebook as an offer with no product attached to it. It is set to send the buyer to a thank you landing page post-purchase, and has an automation email set up to deliver the ebook to their email address. The password prompt occurs before sending the buyer to the thank you page.Also - I am fine with students having to create an account, but if they’re not a student and just bought a PDF workbook, I think it's a terrible user experience to have to create a password, plus then if they return to the PDF resource it reminds them they've previously purchased it and prompts them to "take me there" to access it... at which

3
christina.d
2 years ago
T
tspence20New
asked in How Do I
Can you use the formatter to create a fake email from first and last name?

I tried search the help forums and this was all I found and it doesnt show the steps used to create the fake emails from the name:  

8
christina.d
2 years ago
E
erussoBeginner
asked in How Do I
Split text function not able to select individual output in following step

Hello,I’m using the “Split Text” function and in the next step I’m unable to choose the individual outputs because it’s still keeping them as one result. Any ideas? Emails have been separated and there are two outputsThere is only one output available.   

4
E
2 years ago
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Jonathan OhNew
asked in Code & Webhooks
Help with using Input: "line item group" on Zapier platform

Hi Good day everyone! While i was constructing a code to create invoices based on variables such as having 1 to 6 multiple items that may vary with the input order, i faced a blockade of not being able to create a “flexible” item coding whereby if input order has 1 item, only 1 item will show and if input order has 6 items, 6 item will show without any extra spaces or additional string/numbers in the result. Could an expert please advise on how i may edit my code such that it is able to do a search on the input and find “line item group” inputs and listing them under invoice > items ?  Here is my code thus far: (Only able to return item_1 at the moment. I tried item_2 and linked them with “&” but it does not work.)const options = {  url: 'https://api-test.com/test/v1/test',  method: 'POST',  headers: {    'Content-Type': 'application/json',    'Accept': 'application/json',    'Ocp-Apim-Subscription-Key':'{{bundle.authData.Ocp-Apim-Subscription-Key}}'  },  body: JSON.parse({    m

1
christina.d
2 years ago
K
kiraNew
asked in Troubleshooting
New meeting registration in Zoom

Hi all,I’m new to Zapier so apologies in advance if this is a very basic question.I’m trying to create a new registration for a Zoom meeting every time someone enrolls for a course that I’m running in Thinkific. The Zaps that I’m taking are as follows:New full enrollment in Thinkific (tested and works successfully) Create Meeting Registrant in Zoom            *** My Zoom account is successfully connected; I’ve successfully chosen the Zoom meeting that I’ve set up; Zapier successfully finds me as a test subject; I’ve completed all the fields including the email and First Name and Last Name BUT I receive the following messages when testing this: Failed to create a registrant in ZoomThe app returned "Validation Failed.".Clicking on this to troubleshoot I get: Status Code 400 Bad RequestLast updated: 2 years ago BUT I have completed all the fields so am confused. All and any thoughts gratefully received before I give up and do this manually instead! Also, is it possible to skip Zapier send

7
R
2 years ago
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prajjwal vermaBeginner
asked in Troubleshooting
Unable to create entry in module: Leads. Error : Invalid data for the field Phone. Detail : expected_data_type phone, maximum_length 30

this problem i have in zapier

5
christina.d
2 years ago
D
devp25Beginner
asked in How Do I
Get Meta_Data__ fields in WoCommerce for delivery date

We are using zap for Woocommerce to Xero invoice create.We have added Delivery date plugin that’s provides meta_data__Delivery Date: but while adding delivery date in create invoice due date from insert data shows no result found. Woocommerce is sending data in zap we can see in Data Out but its not showing in insert data.Please guide with: How to add custom meta_data fields/meta_fields in zep 

3
christina.d
2 years ago
T
terrenNew
asked in How Do I
How do I create a single workspace where I receive and work on projects for both Upwork and Fiverr?

I am trying to connect my Upwork and Fiverr to a single workspace where I receive and work on projects from both. Is this possible? If so how? @upwork

4
christina.d
2 years ago
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caitlinharrisoncreativeBeginner
asked in How Do I
How can I get the event date in Google Calendar to show up as the due date in ClickUp?

I’m trying to set up a zap that will create a new ClickUp task when an event is created on my Google Calendar. I have everything BUT the date showing up. I’ve tried multiple times to get the event date to show up as the due date. This worked perfectly when I set up a similar zap from Calendly to ClickUp so I am not sure what I’m missing. 

10
christina.d
2 years ago
AliBoukaroui
AliBoukarouiNew
posted in How Do I
Develope Zapier Integration App for TypeSheet

So basically https://www.typesheet.net/ is a survey maker. We want to develop a TypeSheet Zapier app with Instant Trigger that retrieves each a new response from a specific survey with REST Hook Trigger. Thanks!

2
robschmidt
2 years ago
A
Alancw95New
asked in How Do I
Zapier not Recognizing Google Group in Shared Folder

I want zapier to add a new form submission in squarespace to an existing group in google. However, zapier will not pull up the group because it is in a shared folder. Is there a way that I can get zapier to recognize all of my groups including the one in the shared folder?

3
Danvers
2 years ago
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Global HelpsBeginner
asked in How Do I
Help Adding Updates in Monday.com to Contact Records When an Email is sent to a Specific List in Sendinblue

Hello!I am trying to connect our email sending client for our marketing emails (Sendinblue) with Monday.com so that each time an email is sent to a specific list in Sendinblue, each contact in Monday.com matching those in the list receives an update in the form of a plain text or html version of the email sent. I already have a Zap that keeps the Sendinblue and Monday.com synced and up-to-date with each other.I have also successfully tested a Zap on a smaller scale that sends an update to just one specific item (contact) in Monday.com when we send out our big monthly email to our whole sending list. I’m hopeful what I’m trying to do above is possible.

5
christina.d
2 years ago
ktp
ktpBeginner
asked in How Do I
Feature Request: Shippo Return Label

Hello!Using Zapier extensively, and we set up shipments in Shippo via a series of Zaps. Thing is, in the integration, there’s no option to check off a box in Shippo that adds a return label to a particular shipment. We always have to go in manually to do this, for every shipment.Would love to see this added to the “Create Order in Shippo” integration. Unless there’s a workaround?Thanks so much! 

4
ktp
2 years ago
A
AnanthanNew
asked in How Do I
How can I automatically add email addresses from Facebook Group post replies to Google Sheets or Mailchimp?

Hello, I am new to zapier.  I have a questions regarding my post reply.  If   a  user reply to my post with email address,  can automatically add them into  google sheets or mailchimp ? Thank You

3
SamB
Community Manager
7 months ago
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dlgyp15New
asked in How Do I
Unsubscribe from Mailerlite on email change in Google Sheet

I have setup a Zap between Google Sheet and MailerLite to create or update a subscriber in MailerLite on row update or creation in Google Sheet.  However, since Milerlite subscribers are based on email address, if the email is update in the Google sheet it create’s a new subscriber in MailerLite rather than updating the existing subscriber and leaves the old email active (you end up with two records for the same person in MailerLite).  How do you get it to either update the email address or delete the old address from Mailerlite?  The unsubscribe Zap does not seem to work properly in this case.

3
christina.d
2 years ago
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KinedyneCargoControlNew
asked in How Do I
New contact in Klaviyo creates a new contact in Hubspot

Hello - I am having trouble connecting my Klaviyo account to my Hubspot. When there is a new profile in Klaviyo, I would like to have a contact be created/updated in my hubspot account. I already have zaps set up where if there is a new contact in Hubspot, it creates a new profile in Klaviyo, but I cannot seem to get to go the other way around. Right now, I have the trigger as a new event in Klaviyo, with the metric Subscribed to List (internal) -- [the list they subscribe to is the newsletter] -- then the action is to create a contact in HubSpot, with a few contact information details filled out.If there is something that you can tell I am doing wrong please let me know!Thanks in advance.

2
christina.d
2 years ago
J
jtaylor_gxNew
asked in How Do I
New Outlook email triggers twice

Hi. I’ve set up a Zap to trigger on new email to my inbox in Outlook. I then have a filter (looking for a keywords in the subject line).This is working, except that the Zap is triggered twice. Not immediately, but after a number of hours. Eg: 3:30am, then 10:00am.Any thoughts as to why this would be? Any filters I could put in place to stop it?Thanks!

2
J
2 years ago
K
kcarlsonNew
asked in How Do I
How to trigger completed jobs from Service Titan?

Hi! My company is new to Zapier and we are trying to set up a sub zap process and are having difficulty doing so. Our desired outcome is: When a new job is booked a zap is sent out to scan in necessary documents. Once this task is completed in the Task Management portion of ServiceTitan we want two zaps to go out to two different people to do the next steps in our work flow process.We cannot use the delay option in Zapier because all of the jobs scheduled are for different periods of time.Is this possible and how would we set this up?Thank you for any help provided!

4
SamB
Community Manager
1 year ago
A
AyeshaNew
asked in How Do I
Data is not passed to Activecampaign Action 2 even I am able to get in Action 1 data out

I am trying to integrate with Activecampaign but getting ActiveCampaign API request failed. HTTP Code: 422; Request UUID: 21d0feaa-5a95-4d60-8e7a-c0b6218dbecc; Response: {"errors":[{"detail":"Contact id or email is required."}]}Data out I got from Action 1tst ID:4658005: test 2email ID:4677133: a6@gmail.comData in I got in Action 2email: {{158196840__email ID:4677133}}Why is it expecting 158196840__email ID:4677133 as key, even though key from action 1 data output is tst ID:4658005? 

1
christina.d
2 years ago
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jkrocks47New
asked in How Do I
Creating an Automatic Hour Tracker Via Google Spreadsheets and OpenPhone

Hello Everyone! The idea is to have an employee send the number of hours they worked that day to a phone number power by OpenPhone. The Zapier integration recognizes that the employee has a number and looks up spreadsheet rows for the number. If the number isn’t in the spreadsheet then it is added in as a row. So far so easy. The hard part is placing the entered hour into the right column and row according to the day the message is sent. I tried using OpenPhones creation date, formatting it into a normal date, and looking up that date in Google Sheets but I constantly get the error “There was an error writing to your Google sheet. Unable to parse range” for the date of the column. I also don’t have a lookup value. I’m not entirely sure how to place the employee’s amount of hours in the correct column for the date they sent the message and the correct row beside their name. I’ve included a few pictures to illustrate what I’m trying to create. I know I suck at explaining things. I have a

5
J
2 years ago
J
JDSerranoBeginner
asked in Troubleshooting
Failed to create a database item in Notion: body failed validation body.children[1].paragraph.children.length should be ≤ `100`, instead was `268`.

I am having this issue,  body.children[1].paragraph.children.length should be ≤ `100`, instead was `268`. Can anyone help please?

4
christina.d
2 years ago
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ProbenBeginner
asked in How Do I
My Sendinblue DB has OPT_IN item. Facebook Lead Gen has not.

My Sendinblue DB has OPT_IN field. Facebook Lead Gen form has not.How to add to Zapier tasks a field that does not exist in Facebook Lead Gen form like   “OPT_IN” field with “YES” as value?Cheers,

7
christina.d
2 years ago
C
camwaz251Beginner
asked in Troubleshooting
Podio Integration not recognizing Text Field in "Find item in Podio"

I am trying to create a Zap to update the status of a lead for my BatchLeads integration. I have it triggered to where if a lead’s status is updated in Batch it will go through Zapier and find the lead with the same address and update the category to ‘Hot Lead’. The main problem is that is won’t recognize my text field from my Podio app in the Find feature. It works with other apps just not my Batch Leads Integration. Nothing comes up. Any ideas? 

5
M
2 years ago
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