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Best answer

Finding the last email received

  • March 18, 2022
  • 7 replies
  • 316 views

Hey! 

I need a way to set up a reply to the last email (gmail) thread that was answer by a client. 

So i dont want to create a new email thread, i want lo reply to one that already exits, and i want to find the more recent one. 

I tried using the “Find email” from gmail but i dont know how to set it up to find automatically the one with the more recent answer. 

And then i put the “Send email” step. 

 

Any help is appreciate! 

Best answer by Troy Tessalone

@Erwin Moller 

Have you reviewed the description underneath the Search String field in the Gmail Find Email action?

Here’s the mentioned link: https://support.google.com/mail/answer/7190?hl=en

The Zap will return the most recent found email.

 

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7 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • March 18, 2022

Hi @Erwin Moller 

Good question.

Have you tried using this Zap action: Gmail Reply to Email

 


  • Author
  • Beginner
  • March 18, 2022

Hi @Erwin Moller 

Good question.

Have you tried using this Zap action: Gmail Reply to Email

 

Hey! @Troy Tessalone I use this one, but i want to reply to the last email that was send to me. I dont know what i need to write in the “Thread” option to select the last thread were there was an answer. 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • March 18, 2022

@Erwin Moller 

Please check this related Topic:

 


  • Author
  • Beginner
  • March 18, 2022

@Erwin Moller

Please check this related Topic:

 

@Troy Tessalone Thanks! I know that you could use a “find email” step to fill the “Thread” option. 

But i want to know how to set up the “Find email” to find the last email thread that was answer by the client (person that is not me). 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • March 18, 2022

@Erwin Moller 

Can you clarify your Zap trigger step?
Are you using this Zap trigger: Gmail New Email Matching Search

 

Zap Steps

  1. Trigger: Gmail - New Email Matching Search
  2. Action: Gmail - Reply to Email

  • Author
  • Beginner
  • March 18, 2022

@Erwin Moller

Can you clarify your Zap trigger step?
Are you using this Zap trigger: Gmail New Email Matching Search

 

Zap Steps

  1. Trigger: Gmail - New Email Matching Search
  2. Action: Gmail - Reply to Email

@Troy Tessalone 

 

I’m trying to find the last email thread answer so i can reply in that thread and dont send a new email thread. 

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • Answer
  • March 18, 2022

@Erwin Moller 

Have you reviewed the description underneath the Search String field in the Gmail Find Email action?

Here’s the mentioned link: https://support.google.com/mail/answer/7190?hl=en

The Zap will return the most recent found email.