Question

Webhook question field responses showing as containing “No data”

  • 19 March 2022
  • 3 replies
  • 47 views

Our website has a web form that then sends the information to our CRM (Podio) for whatever reason one of the questions show the data the first time after deleting and reinserting the zap pull. But after the first time that one question zap will show “No Data”

 

 

This is also happening for the same question on our slack. We have questions with the same format that it always is showing data for any advice or suggestions?


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3 replies

Userlevel 7
Badge +14

Hi @Thomas Geib 

Good question.

Is that a required field on your form?

Try submitting a test form with all the fields populated.

Here’s a help article for how to change the trigger test data: https://zapier.com/help/create/basics/change-the-test-data-in-your-zap-trigger

Also, you can check your Zap Runs to see the DATA IN/OUT for each Zap step to help troubleshoot: https://zapier.com/app/history/

Yes this is required and always filled out. I went through the zap history and all of the pulls have the data but just isn’t pushing it into our CRM?

 

 

Userlevel 7
Badge +14

@Thomas Geib 

Did you check the Zap Runs?

Perhaps the data point is coming thru with a different label.

 

Also, you can check your Zap Runs to see the DATA IN/OUT for each Zap step to help troubleshoot: https://zapier.com/app/history/