Skip to main content

Get Help

Find answers to your questions. Ask the Community for help or hire someone to help you.

28170 Topics
I
iNickBeginner
asked in How Do I
How can I create conditional logic with a dynamic table

I have created a table used as a dropdown for a form, where I have a field that needs to be conditionally required when a specific value is set.  When trying to setup the logic, it states it is an invalid condition. Dropdown table:PendingFilingSubmittedRejected field of “Date” is required when previous field is set to Submitted. Any suggestions why this is not working?

5
SamB
Community Manager
6 months ago
T
TanksterNew
asked in How Do I
Outlook 2019 inbox aggregation for future emails and opinions

I use Outlook 2019, and all of our team has desktop versions. All emails are also on an Intermedia server. Is there a way to digest all previous emails and use that as a database for future emails? I’m an attorney, and there are opinions I’ve given, and that knowledge is quite valuable. Also, can Zapier aggregate all the email addresses, as we don’t have one single customer database or CRM software?

1
SamB
Community Manager
6 months ago
H
hoodwinklerNew
asked in Troubleshooting
Why Can't Anyone Get in Touch with Customer Support?

Our team has been having issues with Zapier (saying we’re doing about 8000 additional tasks per week - no idea where those extra tasks are coming from). Because of this glitch, on billing, we’re getting charged about $400 extra per week on our plan.We’ve submitted two support tickets within the past 3 weeks with no response whatsoever (save for an automated chat bot saying we’ll receive a response soon). We will definitely not be renewing our plan with Zapier going forward, as getting in touch with anyone is impossible. Can anyone provide a way to get in touch with literally…. any human being who works at Zapier to help us figure this out? We’ve read numerous other customer complaints about the lack of service and switching elsewhere because of it. 

1
SamB
Community Manager
6 months ago
andyskipper
andyskipperNew
asked in Troubleshooting
Can't reconnect LinkedIn - "API versions should have date format as YYYYMM or YYYYMM.RR where RR is the revision" error

My LinkedIn app disconnected today, and when I try to reconnect, I get this error: API versions should have date format as YYYYMM or YYYYMM.RR where RR is the revision Is there a known issue, or should I escalate it?

15
ken.a
6 months ago
L
LyndalhBeginner
asked in How Do I
How do I separate passenger details from a Rezdy order into individual rows on a Google Sheet using Zapier?

Hi Friends,I’m still fairly new to Zapier, so just bare with me, I have looked and couldn’t find a related topic to answer my question. I’m trying to create a zap that adds details of passengers from a Rezdy order onto a google sheet - where there are multiple passengers on the same order, with a separate row for each passenger.The lead passenger’s details are easy as they’re all separate fields, but for subsequent passengers it bundles all of their details (name, phone number, email address etc) into one field in the Zap: I’ve tried using formatter and split text: But when I test it’s still comes out on one line: I’ve tried using Utilities to format text to line-item and line-item to text and I can’t seem to find the right option for what I need.  Ultimately I want each passenger to be separated onto a row of their own on the google sheet, such as: Please help! :-) 

3
SamB
Community Manager
6 months ago
P
Payton HusainBeginner
asked in How Do I
How do i have a step skipped if there is no value to search by?

I have a step that searches a system for a user based on what they entered in on a shopify field, and it works perfectly however if they don't put anything in that field then the zapier has nothing to search by so it fails that step as skips the rest of the flow.   

3
ken.a
6 months ago
E
engBeginner
asked in How Do I
How do I set up a Zap to reply in a thread when sending a message in a public channel?

Trying to setup a zap where if I send out a message in public channel it should reply in the thread, but have not been successful. Below is my zap.   

8
ken.a
6 months ago
I
IPEXNew
asked in How Do I
How can I get an email notification for Mailchimp contacts who open a campaign more than 5 times?

Hi,I want to create an automation where I get an email notification once any of my mailchimp contacts has opened any campaign email more than 5 times.  I can only see how to get the notification for every open by campaign. Please help!

1
ken.a
6 months ago
B
bsavellisNew
asked in How Do I
How do I save Microsoft Outlook email attachments to OneDrive without converting to text?

I am trying to save attachments to an outlook email to onedrive. Keep coming up with the same problem where the document is save as a text. I have read other posts which say to choose Attachments in the *File (required) section but i dont get that choice. Get the same problem when I try to auto sync new documents from Dropbox to Onedrive. Thanks  

5
ken.a
6 months ago
L
LegacyVaultNew
asked in Troubleshooting
Failed to create an updated contact in Google Contacts Requested entity was not found.

Hi, I am trying to update a contact that currently only has a first name, and add a last name. I have all of my steps working until the very last step when it goes to update. I’m attaching screenshots. Can anyone help? Thank you in advance. 

3
ken.a
6 months ago
R
RensNew
asked in Troubleshooting
Gmail to Notion Zap triggering multiple emails instead of just one.

In my zap I have a trigger that when an email is labeled in Gmail then a database Item is created in NotionThe issue is when I drag a mailstring to the label, ALL the emails are triggered but I just want to trigger ONE email so that ONE item is created in the Notion databaseCan anyone help me fix this?

1
ken.a
6 months ago
S
shayanxyzNew
posted in How Do I
Can Zapier manage other modes of payment aside from Credit card payment via Stripe?

Hello all,we would like to use Zapier together with GravityForms. After submitting the form, a payment link is to be created - this also works so far.However, the problem is that on the payment page, only the credit card payment method is available. However, another payment method (giropay) should be displayed. In the Stripe dashboard, no payment methods can be managed for the Zapier API ("Zapier manages the payment methods for you - Zapier has not enabled you to manage payment methods from the dashboard.").Does anyone have a solution for this?

7
ken.a
6 months ago
P
PetterBeginner
asked in How Do I
How can I create a Visma e-accounting draft when a Freshsales deal reaches a designated stage?

I want to create an invoice draft in visma e-accounting when my deal in freshsales is marked as ready.Trigger:Deal in freshsales is moved to a stage in freshsalesThis deal contains info about the customer Wished Action:Deals contains info about product and customerI want a draft with customer info and product to be created in visma e-accounting Problem so far. Zapier does not fetch info about my customer from the deal so i cannot send my customer data to visma.

3
ken.a
6 months ago
C
ChadAutomateNew
asked in Troubleshooting
WordPress authentication failure despite plugin installation and activation

Zapier WordPress plugin activiated but not being registered as such. Please could you offer a solution, the plugin has 2 stars and was last updated 3 years ago, how do I get Zapier to work well with Wordpress?Any help would be appreciated,Many thanks Chad

1
ken.a
6 months ago
Wojtek108
Wojtek108Beginner
asked in Troubleshooting
Unable to get the correct "Publish date" from the original YouTube video

I have a simple zap: whenever I put a youtube video on a given playlist, the zap creates a row in google sheet with info relevant to that video: title, link, date published and chanel name. It turns out that the Publish Date I get is the date I put the video on my playlist and not the date when the creators published their videos. See the screenshot.How do I get “the right publish date”? I mean the original date of publishing the video?Thank you!Wojtek  

10
Wojtek108
6 months ago
K
KiernanBeginner
asked in How Do I
"Get Item by Column Value in monday.com", return ALL items that match (no just 1st one)

I am using “Get Item by Column Value in monday.com”, with an “email” column, searching an email test@test.com for example.  There are actually a few items that match this email, I want to return each of them, but this feature only seems to return the 1st one in the list!  Or is there a way to get item by searching two columns, email AND course for example, I may be able to to it this way.  Any ideas? Thanks! 

2
K
6 months ago
C
chris.ddhNew
asked in Troubleshooting
Skool Course not found

Hi! I have set up Skool with Zapier but it will not find my course. Any clue what issue might be?The API etc are correctly set up, just the issue that the course is not showing up.

3
Troy Tessalone
6 months ago
T
The Knowledge JarNew
asked in How Do I
How do I sync new Circle.so subscribers to Beehiiv newsletter using Zapier?

Trying to set up the sync new circle.,so subscribers to Beehiiv for my circle.so community and beehiiv newsletter.   I am stuck on the Create a Subscriber in beehiiv action.  I could only find MAKE automation tutorials and nothing using Zapier.  Any help is highly appreciated.

2
T
6 months ago
J
JoskiBeginner
asked in How Do I
How do I create an "At-Mention" in a new task and link to a new project in Asana using Zapier?

Hello all,  I am trying to figure out how to create a zap where it creates includes an “At-Mention” in a new task in an already created project (see pic 1) and then links a newly created project in the zap (see pic 1). This would be done at the end of my Zap process since the task is created before the project (see pic 1). Basically I need to create that @nameofproject link in a new story of my new task (see pic 2). I tried @ and then inserting project name as you would if you were doing it manually from within Asana (see pic 3). This just gave me normal text that was not hyperlinked. Is there special markdown syntax to use? Originally, I was thinking of inserting the URL to the project, but I couldn’t find such a thing in the dropdown options for the newly created project from template zap (pic 4). Your input is greatly appreciated.Pic 1Pic 2pic 3pic 4 

4
Troy Tessalone
6 months ago
Casey Evans
Casey EvansNew
asked in How Do I
Can I send Squarespace order data to email campaigns in Kajabi?

Is there a way to set up Zapier so that when an order is placed on my Squarespace website the customer data is sent to an email list in Kajabi? I’ve used Kajabi in the past but don’t have an active account currently to test this!Back when I had both Squarespace and Kajabi running, I used ConvertKit as my email platform, syncing them both directly to it with API’s. Well now I’d like to ditch ConvertKit and start using Kajabi again, but this time utilize their built-in email functionality — but only if I can continue to automate the addition of customers who opt-in to my list during checkout in my Squarespace shop.I asked the AI and this is what it produced, but I’m not so sure that ‘New Form Submission’ steps are the same as what I need to accomplish: 

1
Troy Tessalone
6 months ago
D
DarrenKastaliNew
asked in Troubleshooting
Unable to map specific field from form to CRM despite deleting and refreshing other fields

Only 1 specific field in a form will not map to the field in my CRM. I've deleted the fields, refreshed, but I still cannot get just one field to map. What could possibly be the problem?

1
Troy Tessalone
6 months ago
S
susannormanBeginner
asked in How Do I
How do I create a text service for Active Campaign via Zapier?

How do I create a zap to integrate all incoming AND outgoing texts from my text service to be added to client profile notes in Active Campaign.. I can only figure out incoming texts but there isn't an option for outbound texts. Can someone help?

3
Troy Tessalone
6 months ago
B
Breathwork AllianceNew
asked in How Do I
Status change in Monday sends credential via Accredible

I’ve had some strange things happen with my zaps recently, they all disappeared, and now I’m trying to redo them. Perhaps I am missing something, but it seems like there’s no longer a zap that’s triggered by a specific status change. Ideally, this is how it would go Status is changed to “Send to Accredible” → Accredible generates credentials

3
Troy Tessalone
6 months ago
C
ChristinaOrangeNew
asked in Troubleshooting
Eventbrite to Google Calendar Zap - incorrect time zone

I created a Zap for Eventbrite events that I manage/create to be sent to my Google Calendar, but the events are showing up in my Google Calendar in the wrong time zone. I am in the LA time zone, and it’s showing up on my calendar 2 hours earlier; in the example below, the event is 1pm local time, and it is showing up on my calendar as 11am local time.I have checked the details and settings of my Eventbrite events; those are all correct. All other events/appointments on my Google Calendar show up in the correct time zone. Why is this happening? And will people who sign up for my event also receive a calendar request for the wrong time? 

3
Troy Tessalone
6 months ago
V
ViveBeginner
asked in Code & Webhooks
Klaviyo "Create or Update Profile" Custom Action API

I want to add a step to my Zap to: Find a Klaviyo profile by phone number Then update the email address of that Klaviyo profile.I created a Custom Action for the Klaviyo app to accomplish this.  I used the Klaviyo “Create or Update Profile” API found here: https://developers.klaviyo.com/en/reference/create_or_update_profile I don’t think I set it up correctly in my Zap.  The test is working, but it is not updating the profile with the new email address.  It seems to find the profile, but not update the email address. The body of my custom action reads:{  "data": {    "type": "profile",        "attributes": {      "email": "{{email}}",      "phone_number": "{{phone_number}}"    },    "meta": {      "patch_properties": {        "append": {          "email": "{{email}}"        }      }    }  }} Zap Run History looks like this:Data In: Data Out:    I think the issue has to do with the “data:” being “null”, but I am not sure.  I am not technical and don’t understand how to setup the custom

1
Troy Tessalone
6 months ago
Terms & Conditions