Question

How do I automate SMS from Monday.com to Aircall contacts without direct integration?

  • 15 January 2024
  • 1 reply
  • 66 views

Hello!

I currently maintain an account with Monday.com, and I am interested in automating an SMS feature to send text messages to specific employees within the platform. We presently utilize a virtual phone line named Aircall, enabling manual message sending. Unfortunately, direct integration between Aircall and Monday.com is proving challenging. Consequently, I am exploring the possibility of integration via Zapier. If this avenue is not viable, I would appreciate guidance on alternative methods for achieving the desired integration using Zapier.


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1 reply

Userlevel 7
Badge +14

Hi @Bra 

Check out the available Zap triggers/actions for each app:

Monday: https://zapier.com/apps/monday/integrations#triggers-and-actions

Aircall: https://support.aircall.io/hc/en-gb/articles/10375396267933-How-To-Configure-Your-Zapier-Integration