Question

Migrated one time transfer not functioning when replicated in a zap - anyone able to help?

  • 15 January 2024
  • 7 replies
  • 53 views

I'm trying to do a one time transfer which I migrated from the transfers feature which has now been depracated. The correct columns however do not appear. In the old transfers feature this was never an issue. Now the columns that appear are row, id, and content hash. Anyone any ideas how to fix?  

I know the zap works as i have done tests which work fine. The one time transfer feature doesn’t seem to work though


7 replies

Userlevel 7
Badge +14

Hi @alexplatt923 

Help us have full context by posting detailed screenshots of what you are trying to configure in Zapier.

Hi @Troy Tessalone , this is the screen I get when trying to do a one time data transfer. The excel file being referenced has many columns. And the Zap is functioning as tests worked fine.

This is the zap for you reference

Userlevel 7
Badge +14

@alexplatt923 

You can try opening a ticket with Zapier Support:

https://zapier.com/app/get-help

Can I open a support ticket if I’m on the free plan? @Troy Tessalone 

Userlevel 7
Badge +14

@alexplatt923 

Zapier Customer Support options: https://zapier.com/l/support

😥 ah ok, thanks for your help anyway

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