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28296 Topics
O
OndreBeginner
asked in Troubleshooting
Gravity Forms error: This auth is expired

I have a GravityForm Version 2.8.14 plugin. I created the REST API Key pairs (consumer key and consumer secret) Added the domain name and keys to connect the Gravityform to my Zap. When I connecting, it doesn’t give any errors on the  modal. But after closing the modal is gives me this error. This auth is expired. Please reconnect it here.What’s the problem and how to fix this?Thank you

12
Troy Tessalone
2 months ago
A
AntLNew
asked in How Do I
How do I automatically repost images from any channel to a specific one in Slack?

Hi there, a newbie with a couple of (I hope) straightforward questions.I’m struggling to figure out how to automatically repost an uploaded image (in any channel) to a specific channel. Having issues with 2 areas in particular:I’ve set the event to ‘New File’ - but how can I detect if it’s an image, as opposed to any file type? I’m using the Send Channel Message in Slack trigger, but how do I actually repost the image?  Thanks!

2
A
2 months ago
louie2
louie2Beginner
asked in Troubleshooting
Dropbox Sign / HelloSign "Signature Request Signed in Dropbox Sign" Trigger Fail

I’m having crazy issues with Dropbox Sign (formally known as HelloSign) regarding the trigger. I’m a paying API customer and can’t get a straight answer from anyone as to why this is happening or how to fix it. App: Dropbox Sign / HellosignTrigger: Signature Request Signed in Dropbox SignSummary: What’s supposed to happen, (as has been performing perfectly for the past two years prior to Dropbox Sign joining the party) is that the document workflow on zapier is triggered every time a signature request on a document is signed.My Zap is specifically configured to filter out documents that haven’t been signed by all parties (i.e. no status code = awaiting_signature), and continue once all signatures have been received.  Error 1: Dropbox Sign / Hellosign is failing to trigger after every signature request is signed, specifically the most important one --- when all parties have signed. Error 2: I am unable to Load “Events” and despite having hundreds of instances, only one example appears a

7
SamB
Community Manager
2 months ago
M
MClubassistBeginner
asked in How Do I
How do I capture checkbox timestamps in Smartsheet using Zapier?

Hello,I’m currently interested in getting a time stamp when someone does something on a column in a cell, (when they fill in the checkbox) so i can follow what time it was clicked.So i need it to zapier to pick up the change in the Completed Column in Smartsheet Confirm that the change in the cell was caused by the check in the checkbox Pull the time of that Check box Then send it back to smartsheet and add that to the specific row on the Completed Time columnI currently am able to get the date but i need the time to determine the length of time it took with the project. I’m currently creating a zap where:it pulls the sheet data from smartsheets when there has been an update to a row then used a filter to only do anything when zapier sees if the check box has been checked then i added a add date/time formatter, but this is where i’m kind of stuckAny thoughts or help would be appreciated. Thank you

4
SamB
Community Manager
2 months ago
S
SolaceZapBeginner
asked in How Do I
How do I update or remove Facebook posts from our WordPress RSS feed when properties are removed using Zapier?

HelloI am using Zapier to post property listings to Facebook from our Wordpress RSS feed.  This works great, however, when a property is removed from our site (and therefore is no longer in the RSS feed) we would like Zapier to remove the corresponding Facebook page post  (or at least make an update to add the appropriate update text e.g. SOLD.) How can we do that? Edit: I saw this post asking for the same thing:  

1
ken.a
2 months ago
S
sandramagnifiedNew
asked in Troubleshooting
WordPress authentication failed: 403 Forbidden: Access Denied

I have read several threads on this without a posted solution.I’m trying to connect Zapier to the Zapier for Wordpress plugin.The error I am encountering is “authentication failed: 403 Forbidden: Access Denied.”So far, I have been able to determine:(1) Zapier can see the Zapier for Wordpress plugin, as I get a different error when deactivated(2) Zapier can authenticate the username and password, as I get a different error when wrong credentials are usedI’ve contacted the host and there are no errors in the log files, and nothing evidently blocking the connection. I’ve also deactivated any firewall/security plugins.Are there any known solutions to this that I am missing?

3
ken.a
2 months ago
M
Michael BricklaneBeginner
asked in Troubleshooting
Zapier Filter Test Error when a certain Column in Google sheets is updated to “yes” a message sends in Slack.

Hello all, I am fairly new to Zapier and have encountered a snag whilst try to make a Zap which I feel should be fairly straight forward.  The purpose of this Zap is for when a certain Column in Google sheets is updated to “yes” a message sends in Slack.  The name of this Column is Trigger1.  Zapier seems to have no issues finding the spreadsheet and the correct Column but the Filter function keeps showing the same error message when i am testing it.  I have tried to add a Formatter Line-item to text but this encounters the same issues.  I have included some screenshots below - I would be grateful if a Zapier whizz could take a look and give me a nudge in the ridge direction.  Many thanks, Michael   

4
SamB
Community Manager
2 months ago
E
EsinemBeginner
asked in Code & Webhooks
Webhook syntax and errors

I am trying to set up a webhook to extract body text from selected emails to pass to an LLM to generate replies. I am a total noob to webhooks and know nothing about JSON so I’m baffled by the errors. Unfortunately, support can’t even provide me with a working example of any webhook so I can compare syntax. Below are some screenshots, with personal data removed, of my data fields and the error. I hope somebody can tell me why I get errors and how to correct them. Thanks.In case you are wondering, I’m trying to set up a test Zap to troll the numerous scammers that plague my inbox :-D Hopefully, if it works, I can use the same technique for more serious purposes with an LLM trained on my data to handle routine enquiries.   ERROR REPORT  

7
E
2 months ago
M
MartinCBeginner
asked in Troubleshooting
Issue with the Facebook Leads App not automatically triggering since July 10th

Hi There! Has anyone been experiencing an issue with using the Facebook Leads App since July 10th?Nothing has changed within Zapier or the ads which have been generating leads, but since after July 10th, none of the Zaps which are using the Facebook Lead app are automatically triggering when a new FB lead comes in. I work with numerous different clients who are all generating leads using Facebook Lead ads and then use Zapier to capture the lead and push it into an email system & CRM and also send out some notifications. It’s very strange that it’s happened all at the same time across multiple clients. I have rebuilt the Zaps from scratch but they are still not automatically triggering when new leads come in. I can’t see any app notifications about needing to upgrade the apps within Zapier and when you test the app connection, it all works fine. There is nothing within the Zap history that shows that the zap has errored. In fact there is no history of anything running when the FB le

7
SamB
Community Manager
2 months ago
L
LeoTNew
asked in Troubleshooting
Instagram for Business doesn't show my Instagram account

Hello,I’m having the same issue a user previously reported here, but I can’t get it fixed.I have tried everything the other users suggested, but without success.I made sure my IG account is set to Business, I linked it to my FB account, I refreshed Zapier, cleared the cache…(I can add images if needed).Has anybody had the same problem? Thanks in advance for any suggestion.

5
ken.a
2 months ago
T
Tori PhillipsBeginner
asked in Troubleshooting
Slack Reaction triggering in some private channels, but not all

Found this post, but I’m looking for a bit more information.  As a workaround to the reaction trigger not working when you specify a private channel I have a few zaps where I just leave the channel field blank which allows the reaction to trigger in private channels. I’m seeing some odd behavior If I set the channel for the trigger to a private channel the trigger doesn’t work. I expected this based on the help text for that field Only triggers on reactions added on messages in this public channel. Only channels you are a member of will appear in this list. If you can't find your channel, click the Load More button or switch to the Custom tab and enter the channel's ID. Once live, the trigger will work even if you are not a member of the channel. If I leave the channel field blank the trigger has been working in ANY public channel and SOME private channels I haven’t been able to figure out what has made it function in some of our private channels, but not others. I was playing with wh

9
ken.a
2 months ago
M
mhanioNew
asked in How Do I
How do I automate responses to old, unresponded Google My Business reviews using Zapier?

Is there a way to automate Google My Business reviews to go back and respond to old unresponded reviews not just new ones?

7
ken.a
2 months ago
V
VictoriaMichBeginner
asked in Troubleshooting
Stan Store to Flodesk Zap: Test leads aren't arriving

Hello! I have been stuck in the same spot for weeks, and its driving me crazy. I have watched you tube videos, and done everything I can think of. I have connected and reconnected stan store and flodesk a ton of times. Stan Store gets my lead, and the flodesk “test” says the lead was sent (and I make sure to use an email already in stan store), but the flodesk test isn’t coming through to my email to show they are connected. I get the green checkmarks and everything, but no emails are distributed. Any suggestions? Thanks for the help! 

11
ken.a
2 months ago
T
TechWriteableNew
asked in Troubleshooting
My Zap keeps on disconnecting from WordPress to GetResponse?

Hi everyone, I have a zaps that adds newly registered users on my WordPress website to a GetResponse mailing list. But the problem is that my Zaps keeps disconnecting and I have to always come back to reconnect. How do I fix the issue?

5
ken.a
2 months ago
P
PascalOertelNew
asked in How Do I
How do I list each checked GoCanvas product in a separate row in Google Sheets?

Hello all,I have an issue setting up GoCanvas corrrectly with Google sheets. I created a checklist in GoCanvas for in house services for the individual products. My goal is to import every checked product to a single row.Right now, the products get listed all in one google sheets cell, separated with a “,”.Not only the serial number, but also the product name, hospital, date, ect. are displayed separated by a comma.Is it possible to list one product per row? Even if various products are being checked in one day and the information like hospital, date, etc. repeats itself?Can someone of you please tell me how I can set up the “row per product” view in google sheets?I would appreciate your help.Thank you very much.

5
ken.a
2 months ago
P
PASIFIKASSISTNew
asked in Troubleshooting
Google Drive to tl;dv workflow fails: Issue with file name and URL during upload

I am trying to create the standard workflow - when a new file (recording) is put into Drive folder, upload to tl;dv- the trigger works but the upload doesn’t work as it asks for ‘test’ file name and then the url/recording link which is where it fails. I’ve tried various ways - have even made the Drive folder accessible for anyone. Send help!

1
ken.a
2 months ago
E
EKOHBeginner
asked in How Do I
How to link up Google email and ChatGpt to reply email to sender?

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.Hi AllI would like to create an auto-reply for emails with the subject: Job Application Form. The reason is that I frequently receive many emails asking to check the application status and inform me that the application form has been submitted. Due to this, I would like to integrate ChatGPT to automatically reply to the sender based on the email content.I have tried to zap start from gmail-zap- chatgpt -zap- gmail, seem like not work . please see my setting as below and let me know which step is wrong ?Gmail -  only action when the email is new incoming email under email subject : Job Application Form from INBOX and without generate auto reply email. Please check below setting it is correct?ChatGpt - May i know what we should select for EVENT ? Is it [ Write an email] , [ Conversation] , [ Conversation with Assista

6
ken.a
2 months ago
N
NikolajSandvadNew
asked in Troubleshooting
Missing data from Teamtailor Trigger

Hi community, I am trying to create a Zap that automatically posts candidate information in a Notion Dashboard, when a new candidate is added to Teamtailor. I am trying to import a series information from new candidates when they are added into Teamtailor, using the “Create Candidate” event. However, only one record is found and this one looks like a template, which is not one of our candidates. No other candidates can be found, and when the Zap is deployed it doesn’t import any new candidates.See picture for details. Thank you in advance🤞

5
ken.a
2 months ago
A
Adnan SharifBeginner
asked in Troubleshooting
Formatting data failed: The CSV file couldn't be read due to an encoding issue "utf-8" codec can't decode byte 0xa6

Hi Community, I am trying to extract the data from excels that attached by emails to a new row of google sheet. I uploaded the excel to google drive, and then converted it to CSV format. However, for some reason I am not able to read the CSV, it returned “The CSV file couldn't be read, usually due to an encoding issue. Error message: 'utf-8' codec can't decode byte 0xa6 in position 10: invalid start byte". I tried other encoding method, but none of them worked. I wonder how should I solve this problem? Or is there alternative ways (or easier ways) to do so? Thank you  

8
ken.a
2 months ago
T
trent warrickBeginner
asked in Troubleshooting
Failed to create an email in Pardot: Cannot read properties of undefined (reading '@attributes') ​

I'm attempting to build and send pardot list Emails with HTML content via zapier. if i truncate the HTML content it will schedule at around 2800 characters. I'm assuming this is an api request size limitation?  I get an "Cannot read properties of undefined (reading '@attributes')" error. but it will work if i gradually reduce the character count of the html to below 2880. is there any way around this? can i reference a public html document in the request or compress or split the request? this is such a frustrating error, and makes the send list email function worthless. 

6
ken.a
2 months ago
humpi
humpiBeginner
asked in Troubleshooting
PDF.co error: The app did not respond in-time. It may or may not have completed successfully.

Hi there, I have an issue with looping step when converting a scanned pdf to a searchable one using pdf.co. I have a list of different URLs for scanned PDF that are processed with the loop app, as I thought that step 8-11 will be running separately for each URL. However, checking the log in step 10, the URLs seem to be submitted together to pdf.co (the pdf is public, so no problem that the url is visible here): As a result, the step is timing out and the zap does not finish. I think it is because he tries to work on all URL’s at the same time. I do have a problem now finding the solution because I need to understand if the problem is within the loop or not…Hoping for some help here :-) Thanks

7
ken.a
2 months ago
N
NobisemmaBeginner
asked in Troubleshooting
WooCommerce to Capsule CRM integration not auto-creating customers despite successful tests

I have been trying for some time now for new orders placed in WOO COMMERCE to auto create customer in CAPSULE CRM.When the test is run the customer is created and falls into capsule with all the correct information as it should.When it is left to auto do it. None of the customers drop in.@zapier said that it was the webhooks, but our webhooks are activated and fine.I literally have no idea why on earth a 2 step command is just such a Palava to fix. Here is what i have set up… Why on earth can it not work? Any insight would be greatly recieved, Thankyou in advance.    

7
ken.a
2 months ago
L
LouiseVBNew
asked in How Do I
my Zap isn't picking up the right subscriber group in Mailerlite

Hi my Zap is not picking up the right subscriber group in Mailerlite, it's after a purchase in Clickfunnels they should then be added to a group, and although I can use the dropdown box to select the correct group I want from all my Mailerlite groups, it seems to select another group in the list everytime?!? How can I override it? Thanks

6
JammerS
2 months ago
N
natesheetsBeginner
asked in Troubleshooting
Zapier isn't seeing Microsoft Excel "Sheet" names when setting up Zap.

I am trying to set up a Zap that allows a new row to be added to an Excel sheet. In setting it up, I am successfully able to connect to one drive, go to the folder, and even open the Excel file, but then when I am supposed to choose the worksheet, nothing comes up. This means that I cannot even go forward. I have tried it with multiple files, including files I am making just to see what is going on. Zapier is able to see the excel file itself, but not the workbooks within it.  Please help! Thank you. 

1
Troy Tessalone
2 months ago
C
cjb936New
asked in Code & Webhooks
Editor Mode Test Parses data, but when I use a live zap, it returns null for every value

The Python script below is designed to parse text from a Slack notification and convert it into structured data. This structured data is then mapped to the Zapier inputs for further processing. The Slack messages are inputted into the keyName and subsequently mapped to the respective Zapier inputs.The issue arises when attempting to run the live Zap: the parsed data fields are all blank. However, during the Zapier Edit Mode, the parsing works correctly when tested manually. Despite reaching out to Zapier Support for assistance, they were unable to resolve the issue since it involves custom code, and they suggested seeking help from external sources.In this context, the goal is to ensure that the Python script reliably parses the Slack notification text in both the Edit Mode and live execution of the Zap. Any help in diagnosing and resolving this issue would be greatly appreciated, as it is critical for the workflow's automation. Anyone have any idea why I would be able to see the data

1
Troy Tessalone
2 months ago
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