Hi Team,
I’m seeking your assistance to deploy an automation via Zapier.
Currently, we’d like to send a Slack message to a specific channel whenever a SafetyCulture inspection is conducted using a template that includes a service history-related question, and the response is flagged, such as No, Minimal, or Partial service history.
The challenge:
There are multiple templates, each with different wording and logic based on the team’s specific requirements.
Examples:
Template A
Question: Service History
Options: No Service History, Minimal Service History, Partial Service History, Full Service History
The first three are considered flagged responses.
Template B
Question: Service History / Digital History
Logic:
If “Service history/logbooks in vehicle” is selected → a sub-question appears with options:
None/very minimal (flagged), Partial, Full
If “No logbooks in vehicle” is selected → this is also a flagged response.
Template C
Question: Are the service history booklets present and up to date (if applicable)?
Flagged response: No
My Question:
Can this be implemented using a single Zap, or will we need to create separate Zaps for each template due to the variation in structure and logic?
Appreciate your guidance on the best approach.
