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Hi,

I have a zap moving a lead from the Meta Business Lead Center (not Lead Ads) to my CRM but it is not automatically triggering. 

The zap works in the test environment, 

To answer the other questions:

  • The ZAP is on;
  • I'm running the free version (I'm testing Zapier out)
  • I have, and have granted, all the FB Admin permissions
  •  

 

Hi ​@Kurt v 

Help links for using FB Lead Ads in Zaps: https://zapier.com/apps/facebook-lead-ads/integrations#help

 


@Kurt v 

FB Lead Ads is a Premium Zap app integration which requires a Zapier paid plan to use in Zaps that are turned ON.

 


Hey ​@Kurt v, just checking in! Did Troy’s replies help you to get the Zap triggering?

Let us know whether you still need any help, keen to make sure this gets sorted. 🙂


Hi Sam,

Can we take this offline? 

At the time, that was not the issue because I was trying to run it during my trial period. This has now expired, and it has become the secondary reason.

I am considering an upgrade, but I have some questions about the packages you offer.


Hi ​@Kurt v! 👋

I’m so sorry for missing your reply here previously. I’d be happy to answer any questions you might have, but in the interest in transparency I’d prefer to keep all discussions within the Community, so that others can benefit from any information shared here. Feel free to reply here, or start a new topic and @mention me.

In the meantime, wanted to note that we made some changes to our plans in September which you can learn more about here: Zaps, Tables, Interfaces, and Zapier MCP, in one plan. And you can see the full breakdown of what’s included in each plan here.

Looking forward to hearing from you!