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25318 Topics

D
DirkiboyBeginner
asked in Troubleshooting

Digitstore: We're having trouble loading 'Events' data. The app returned "Error connecting to Zapier".

Hey Guys,can anybody help me with that?There are 21 zaps, are already working with Digistore24.Setting up a new one shows this error.Connection is already tested / New connection is showing error :(Any ideas?Thank you so muchDirk 

11
D
4 months ago
Mayan
MayanNew
asked in Troubleshooting

Troubleshooting: Zap is not triggering on Google Calendar events to control Local Line store.

First time Zapper here!I’ve tried to create a Zap to automatically open and close my store on Local Line using a google calendar event. The Zap seems to be created and is turned on, it should have triggered this morning at 10am but there is no recorded history in my zaps. How do I fix this?Thanks!

10
Troy Tessalone
10 months ago
Randor
RandorBeginner
asked in Code & Webhooks

Python if statement not working

Hello, I am trying to write a simple python code in Zapier but for some reason the if statements fail even though they are exactly the same.Here is my code:output = {}if operator.eq(input_data['step1'], '500-Mb-USD') or input_data['step1'] == '500-Mb-USD-Monthly' or input_data['step2'] == 'NIA_TURBO_500': output['speed'] = 'NIA_TURBO-500'elif input_data['step1'] == '1-Gig-USD' or input_data['step1'] == '1-Gig-USD-Monthly' or input_data['step2'] == 'NIA_INSANE_1000': output['speed'] = 'NIA_INSANE_1000'elif input_data['step1'] == '2-Gig-USD' or input_data['step1'] == '2-Gig-USD-Monthly' or input_data['step2'] == 'NIA_SUPREME_2000': output['speed'] = 'NIA_SUPREME_2000'return outputI have 2 input variables sent in, i KNOW that step1 is equaling ‘2-Gig-USD-Monthly’ and when i print step 1, it shows exactly what it should, but these statements fail, can someone point me in the right direction? I know Zapier uses a scraped down version of python, but I would think that basic if elif

1
Randor
9 months ago
Wojtek108
Wojtek108Beginner
asked in Troubleshooting

Unable to get the correct "Publish date" from the original YouTube video

I have a simple zap: whenever I put a youtube video on a given playlist, the zap creates a row in google sheet with info relevant to that video: title, link, date published and chanel name. It turns out that the Publish Date I get is the date I put the video on my playlist and not the date when the creators published their videos. See the screenshot.How do I get “the right publish date”? I mean the original date of publishing the video?Thank you!Wojtek  

10
Wojtek108
2 months ago
Navig8
Navig8Beginner
asked in Code & Webhooks

API Request (Beta) in Microsoft Outlook

Hi, first time post and a noob to API calls using Zaps and I’ve hit a wall, would appreciate any assisting please.The Get URL I’m trying to run is:https://graph.microsoft.com/v1.0/me/mailFolders/inbox/childFolders?$filter=(displayName) eq 'Clients'It’s getting cut down to only be the following when I test the Zap:https://graph.microsoft.com/v1.0/me/mailFolders/inbox/childFoldersand the result is a list of all the child folders, not just the folder I’m trying to filter on.Not sure how I should be formatting this request?(I know it works as I’m also testing the same Get request, using Graph Explorer over at https://developer.microsoft.com/en-us/graph/graph-explorer and I’m getting the correct results)

3
Navig8
1 year ago
C
cebBeginner
asked in How Do I

Zapier Does Support HTML Image tags?

Does Zapier still support images in html emails for Gmail? I am using publicly hosted images with the <img src=”url.png”> html tag and the images do not populate in the email when testing the zap. I am familiar with hosting images and code. And Always display external images is on in the Gmail account I am using to test the Zap. It seems to be something on Zapier’s end and leads me to believe it is no longer supported. 

3
Troy Tessalone
1 year ago
N
nakamuraBeginner
asked in Troubleshooting

Unable to set custom fields in Zoho CRM

Zap, which I have been using for two years, suddenly started giving errors.The contents of the zap are as follows.①Get the email text using zapier email parser.②Create a new lead in Zoho CRM based on the retrieved information. I checked the Zap history and found this error.「Cannot read properties of undefined (reading 'length')」When you enter the Zap edit screen, the custom field item disappears, causing an error like this.「Heads up! We noticed some extra fields in your Zap that don't seem to be used. This could be caused by changing custom fields or temporary outages. You can clear them out if you suspect they are causing problems!」Is the custom field setting in Zoho CRM gone? Also, if there is an error, how can I resolve it?

19
SamB
Community Manager
1 month ago
R
rhigashiNew
asked in Troubleshooting

Properties of the same deal in HubSpot are not triggered when updated

I have a zap set to trigger when the dealstage of the deal is updated to a specified value.It triggers the first time, but after moving to another stage, it does not trigger if I move it back to the specified stage again.Is there any way to resolve this?

1
Danvers
1 year ago
K
Kim RogersNew
asked in How Do I

Zapier not picking up data from Salesforce

I have created a zap that fires when a salesforce opportunity is Closed/Won. When the Opportunity is closed/won, it then grants an offer in Kajabi. A very straight forward zap.  I have gone through the process in the test phase of zapier and everything works perfectly - Zapier reads the opportunity in Salesforce and grants the offer.  However, when I turn the zap on it doesn’t work Zapier doesn’t seem to be picking up the data from salesforce - there are no error messages.  What i can’t understand is why it picks up data from salesforce when testing, but not when it is live. We have multiple other zaps where Salesforce is the end point, however this is the only one where salesforce is the trigger.  Is anyone able to help me work out why this isn’t working? 

2
T
3 years ago
B
BoboBeginner
asked in Troubleshooting

Google Ads Lead form error: We couldn't find any more lead form entries

Hi I'm trying to create a Zap for my Google leads into Salesforce However, There are some missing data in my Google lead form Test Trigger data. There are fields and values that are not showing.   And when I try the Load more Entries option it just fails me, it shows there are no more entries and my form already has entries.  Please help if you have a solution to this

1
Danvers
1 year ago
J
J MBeginner
asked in How Do I

How to sync Jira statuses to Salesforce and vice versa

I’m syncing the Salesforce Opportunity into a Jira Epic, mostly the workflow statuses for both are the same. In case there is a demand to change the statuses in workflows to be equal I can make that change, (but I would rather keep the modified Jira workflow as I have automations based on it).Priority 1: How do I create a Zap to sync the change in Jira Epic to reflect the status change in Salesforce.Priority 2: Make bi-directional status changes=>in addition to Priority 1 change the Salesforce status change in Jira Epic.Hope this is possible with Zapier.

13
Troy Tessalone
2 years ago
A
AbrahamGluckNew
asked in How Do I

Google Docs add rows to table and populate with line items

How can I add variable amount of item lines to a google docs table?How can I put my table in tags to get detected by zapier?I want to get a number of rows from a gogole sheet matching a criteria and store them in the docs - not all fields how can I structure the fields?

2
A
1 year ago
W
wargabBeginner
asked in How Do I

node's fields - owner ?!

Salve, I always get this message when i want to update a zap :   Problem updating Node. A node's fields may only be edited by its authentication's owner.     Can't update. Does some know why ?

4
Danvers
4 years ago
M
MyeBeginner
asked in How Do I

Setting up Failed Payment SMS notifications for FB Ad Accts

Hello, I’m new to ZAP and can’t figure out how to set-up this flow. Hope someone can help me. Thanks When failed payments happen in FB Ad Accounts, I want the 3 Twilio CP number to be notified.  Thank you in advance.

2
M
2 years ago
B
btpNew
asked in How Do I

Schedule a step to be triggered on "The First Tuesday of the Month" or "The third Tuesday of the month"

Hi I have a couple of tasks I need to set up that should appear on my Teamwork list i.e every first Tuesday, third Tuesday, fourth Thursday, and fourth Saturday of the month. I’m not sure what Zapier apps to use for these. Any help would be greatly appreciated. Thanks!

2
steph.n
3 years ago
itscade
itscadeBeginner
asked in Troubleshooting

Salesforce error: Could not find any records of "inscor_Repair_Order_Line_c" object: Salesforce returned a MALFORMED_QUERY.

GM All, I am new to the zapier world, and I recently picked up a project where we are using DocParser to automatically update records with a zapier flow to our salesforce. I’m using two find record actions on my flow for the necessary information in Salesforce which both pass testing, but in my fourth step using a SOQL to find the record we intend on updating, it errors on a malfunctioned query and does not pass. The query error is Failing to find record, I am confused because the ID #s both are found in prior steps, so I think that something must be wrong with my SOQL. Any suggestions would be appreciated, TIA!  

12
Troy Tessalone
1 year ago
F
felixthoeNew
asked in Troubleshooting

Formatter Date Problem

Dear Community,hope you can help. I am struggeling:)I would say that i am really fit in zapier.Situation:I have one zap (docusign to my email Software - Klicktipp.) Docusign includes a date field, where my clients fill in a start date for their contract. Time is UTC+1 in the format dd/mm/yyyy.Problem:I try to give this information further to my email software (because the campaign starts at this date) but i am getting an error, because the email software likes to have the date in the x format. If i use the formatter in zapier the date output is everytime 1.1.2022 and so not right. Its not important if i use xformat, normal dd/mm/yyyy or what else. The date output in the formatter is wrong. I do not find a solution. Hope you can help.Cheers Felix 

3
MohSwellam
1 year ago
D
dnamktgNew
asked in How Do I

Zap BETW Wordpress Contact7 Form Plugin & ActiveCampaign

Help! I see ZAPS for Wordpress, but am trying to connect a relatively complex form built in Contact7 form plugin to ActiveCampaign as it looks like the form will not rebuild correctly in ActiveCampaign. I cannot seem to find if this is possible. thx

1
jpot
3 years ago
M
Miroslav RybnicekNew
asked in How Do I

emClient integration

Hello,I it so difficult interate via ZAP an emClient?ReagrdsMirek 

2
SamB
Community Manager
2 years ago
D
dropbeardanBeginner
asked in Code & Webhooks

Inbound email attachment expiry

Hi, I noticed that inbound emails linked to webhooks can process attachments as direct links to Zapier.I was wondering if anybody knew how long the email details and attachment link would be valid for?(e.g. if I store this link in my DB and try to access that file in a year from now, would it still work?)

3
Troy Tessalone
3 years ago
Churds
ChurdsBeginner
asked in Troubleshooting

Failed to create a person or organization field value in Affinity: Please select a valid list entry

Hey, I’m trying to automatically add typeform responses to a list in Affinity. I can successfully pull the data from Typeform to create the entity in Affinity, fill in the mandatory global Affinity fields and add it to the desired list but when I try to update the fields in that list in the next step I keep getting an error (see below). I’m not sure why it can’t find the right entity in the list to update. I’ve tried using the Organisation name, the Organisation ID, the list ID and the entity ID (all taken from previous steps in the zap) but I get the same error about selecting a valid list entry. Any help would be really appreciated!  

9
Danvers
1 year ago
N
nikki.lauritaBeginner
asked in How Do I

Capturing additional data: Jira tickets I'm watching, Jira comments I'm tagged

I’d like to build out a zap to capture all relevant movement on Jira tickets that I am involved in. Currently, I have it set up so that a row is added or updated when:A ticket is updated in which I am a reporter A ticket is updated in which I am assignedHowever, I’d also like to pull in ticket data for:Tickets I am watching Tickets which someone mentions me in a tagAny advice to capture the Jira ‘watching’ and ‘tag’ data would be deeply appreciated!

4
AndrewJDavison_Luhhu
2 years ago
M
MAPRCNew
asked in How Do I

Setup a specific date and time within a zap

HelloI am having trouble with one of my zaps.Here's an outline:1. Someone purchases a specific product2. They get added to a google sheet and MC2. They get enrolled in a LearnDash class3. I want to add a delay here until a SPECIFIC DAY AND TIME (THIS IS THE PART I NEED HELP SETTING UP)4. Then, they are to be removed from the LearnDash classPlease advise how I may do this, thanks.Regards,

1
Troy Tessalone
2 years ago
S
slim2kBeginner
asked in How Do I

API for cognitoforms.com

Is there an API product that will allow for downloading cognito forms to our own storage space?  We have a number of tables to extract.  Thank you.

6
nicksimard
3 years ago
A
Andy NBeginner
asked in Code & Webhooks

Webhook Get to Freshdesk

Hello, I am trying to connect to Freshdesk using Webhook ‘get’ - just a simple list of details about a specific ticket to start with.  There are a couple of questions on here already about Freshdesk, but they have conflicting information, and neither approach that they suggest seems to work for me.  Using an API key for authorisation, I consistently get the message, ‘You have to be logged in to perform this action’.This screenshot shows how I have it set up, (I think) according to the Freshdesk API documentation.  Has anyone managed to get this connection to work recently?  Where am I going wrong?  

12
MohSwellam
1 year ago
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