I have created a zap that fires when a salesforce opportunity is Closed/Won. When the Opportunity is closed/won, it then grants an offer in Kajabi. A very straight forward zap.
I have gone through the process in the test phase of zapier and everything works perfectly - Zapier reads the opportunity in Salesforce and grants the offer.
However, when I turn the zap on it doesn’t work
Zapier doesn’t seem to be picking up the data from salesforce - there are no error messages.
What i can’t understand is why it picks up data from salesforce when testing, but not when it is live.
We have multiple other zaps where Salesforce is the end point, however this is the only one where salesforce is the trigger.
Is anyone able to help me work out why this isn’t working?
Best answer by steph.nView original