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25481 Topics

WiBE
WiBENew
asked in Troubleshooting

Mailchimp is Pulling Old Subscribers instead of new ones when loading samples in the trigger

My zap is not working correctly because the subscribers that it pulls in when I run the trigger test for new subscribers to segment or tags are very old. We have since updated the fields in Mailchimp. When I try to load new subscriber it always pulls in the same 3 old ones that have the old format still. Is there a way around this? The zap is not working correctly because of it. 

1
ken.a
1 year ago
aleksb6
aleksb6New
asked in Troubleshooting

Dropbox error: Formatting data failed: The app returned "Error (404)".

Hello!I created a zap a while back that imports a CSV file from email attachment, parses it with utilities and then uploads the necessary data to a variety of back-end integrations. I need to change the trigger from email to dropbox per new requirement, and getting a weird read error when trying to import the file into the formatter step.  When choosing the option:  “File (exists by not shown)” I get the following error: Formatting data failedThe app returned "Access Denied".When choosing the option “Direct Media Link” I get the following error:Formatting data failedThe app returned "Error (404)".When choosing the option “Share Link” I get a successful parse of all the metadata, but not the actual data itself… So question:  Which field should I be reading from and are there any specific rights on the file in order for it to be read by Zapier?  I’m connected with the admin account for dropbox, so I can definitely see the file and the data within.

1
Troy Tessalone
8 months ago
Colinmw1
Colinmw1New
asked in Troubleshooting

PCO Zapier integration: Can't export phone number and email to Freshsales

I am trying to automate every time we add someone into PCO, that they also get added into Freshsales, something we are using as a CRM to move people through a preset funnel of tasks.PCO and Zapier work together. The only problem is that I do not seem to have the option to export their phone number and email, two of the most fundamental aspects of the account. I am not sure if this is an error or if there is a work around that someone can recommend. 

1
Troy Tessalone
8 months ago
Your Toy Link
Your Toy LinkNew
asked in How Do I

How do I connect Google Calendar to Asana

when I create a zap between my google calendar and asana my newly created google calendar events are not showing up in my asana project. How do I get my newly created google calendar events to show up in my assigned asana project?

1
ken.a
1 year ago
Hoit Jones
Hoit JonesNew
asked in Code & Webhooks

How can I use Zapier to have users enter information?

Hello! I am in the process of creating a Zap with the following mockup workflow:Webhook from application A is the trigger A form will display for the user to enter a string attribute Zap continues using the entered string attributeI assume this is possible using Interfaces/Pages/Forms, but I can not find a way to use Interfaces as an Action in the Zapier workflow builder…I am not married to Interfaces either - I just want a way to have a user add some custom information via a UI.Is that possible?

0
Hoit Jones
1 year ago
Lucy Lu
Lucy LuNew
asked in Troubleshooting

Google Sheet Dynamic Formula Value Cannot be Transferred

Zap: Google Sheet to ServiceM8  Problem: Dynamic value generated by formula in Google Sheet turns into “???” when transferred into ServiceM8 Context: Used to work fine a couple weeks ago, still works when doing testing before publishing, only “???” shows up in live version Request: is there a setting I need to tweak, redo the Zap, or is there a workaround, like an extra step to turn the formula into a hard-coded value? Thanks for your guidance

1
Troy Tessalone
8 months ago
Ouwia
OuwiaNew
asked in Troubleshooting

Survay monkey field not entering data

Hello, I created a survey on Survey Monkey and trying to link it to my Dovetail. But when I tried the test, I entered all the information but it’s not showing on the reponses collected on Zapier, so the “People” created on Dovetail is also blank. Is there a reason why for this problem? Thank you for you reply. 

1
ken.a
9 months ago
Sucesso
SucessoBeginner
asked in Troubleshooting

Error after using AI to generate Zap: step _GEN_6; only one read (trigger) step is allowed per Zap

I’m testing out the AI. I have a multi-step zap. I receive this error:step _GEN_6; only one read (trigger) step is allowed per ZapMaybe I’m not looking at it correctly, but I see only one trigger. So I’m not sure where to start editing.These are the zap steps:1. New Customer in Teachworks2. Create Spreadsheet Row in Google Sheets3. Create a Task in Plutio4. Create Lead in Rex5. Create Registration in Pushpress6. Create Document from Template in Google Docs7. New Email in Email Parser by Zapier8. Send Email in Gmail9. Send Email in GmailThanks!

1
chanelle
11 months ago
Squall
SquallNew
asked in Troubleshooting

Apollo team API zap to Copper

I have a zap that is connecting Apollo to Copper CRM.  I have a team on Apollo however the API key only works to Zap my personal account on Apollo and not the entire team.  I am the team admin / owner on Apollo and on Copper.   Other members of the Apollo team are not able to use the Zap, it only works from my Apollo account.

1
Troy Tessalone
10 months ago
H
hannah LBeginner
asked in How Do I

How to use advance filter to find row in airtable based on partial matching

Hi! How would i do an advance search that would try to find a row in airtable based on the primary contacts name if the first search criteria doesn’t find anything (the issue we’re running into is the company name can sometimes be different but the primary contact wouldn’t be.thank you in advance!

1
Troy Tessalone
7 months ago
jamie-cole
jamie-coleNew
asked in How Do I

I want to create a form for 3rd parties to complete that will modify the row

So I am doing property valuations and I create a row for each valuation. There is a set of data that I then want my agent to fill in when they go to visit the property such as bedrooms, bathrooms, condition etc.Creating a published form just creates a new row - I don’t want that. Instead I want essentially to have a unique URL for that form so that someone can go to it, input the data and then it saves me having to populate it from their email/notes and I don’t have to standardise the answers.Happy to use a zapier integration if that would be better for such a thing but I’m struggling to find a good way.

1
SamB
Community Manager
1 year ago
A
Anonymous
posted in Troubleshooting

ClickUp data is unable to populate in DocuSign template.

Hey Zapier Community,I am facing an issue with Integrating Zapier with Docusign. Here is the situation: I have created a template in Docusign and added the respective fields in the Docusign using custom fieldnames. I am trying to create ans send an envolpe by getting data from Clickup. I am able to see the clickup data being fetch into Zapier , but unable to see them go though the docusign template. Any help in this regard would be highly appreciated. I am able to see the empty template being sent with out the information being written in Docusign . with best regards,Sai Aditya

1
ken.a
9 months ago
ArtsAdmin
ArtsAdminNew
asked in How Do I

How do I integrate a trialing Cognito Forms account with Mailchimp?

I am new to Zapier and want to create a Zap that allows me to connect Cognito Forms with Mailchimp. I can connect Mailchimp to the account but struggle to connect Cognito Forms. I get the message that I need a Pro account, which I believe I am trialing? Could you give me a hint what I may be missunderstanding, and what plan I need?  

1
Troy Tessalone
1 year ago
TheAlchemist
TheAlchemistBeginner
asked in How Do I

How do I pull an ECWID text box into a spreadsheet and only if other fields in the order are true?

Hi, so I have some very detaiiled products on my store and they involve several options and some text fields. I am interested in being able to display ONLY the contents of a particular text box and only if two other options are selected with specific values on a Google Sheet, (or alternatively send by email to one or more addresses even),So the example is that the product has a Text Box called “Notes” and the contents are “Test”, the “Time” option is set up as a size and would have the N/A size selected and the “Place” option is also set up as a size and would have the N/A size selected. There are other options selected, but I only wish to put the text box contents on the sheet if the Time AND Place options have “N/A” values selected and only when the status is “delivered”..I have tried creating a Zap with delivered trigger and keywords “Notes” and I have set up 3 columns on the spreadsheet and I haven’t even managed to get the Notes on the sheet yet, let alone filter in the N/A only T

3
ken.a
1 year ago
JOHNGEE
JOHNGEENew
asked in How Do I

How do I pull inventory from QuickBase after my tech closes a call on Housecall Pro using Zapier?

ONCE MY TECH CLOSES HIS CALL ON HOUSECALL PRO I WOULD LIKE ZAPIER TO PULL INVENTORY OUT OF MY INVENTORY USING QUICKBASE OR SOMEOTHER DATABASE 

1
ken.a
1 year ago
Sign Language Center
Sign Language CenterNew
asked in How Do I

How do I automate the Zoom link for each recurring class I set up on Thryv CRM on my Zap?

Can I zap automated Zoom link for each recurring class I set up on THRYV CRM?

1
ken.a
9 months ago
LVER Photo
LVER PhotoNew
asked in How Do I

troubleshooting: automation between 2 google sheets

Our question is about an automation- currently our company is using the most basic zapier subscription and we aren’t sure if moving up to a new tier would help us at all or if there is a way to do this on our current version. Here’s what we need:  We have a google sheet where we input all company leads. We input this information manually. Then we assign the lead to an employee in the google sheet by using a dropdown menu that is one of the columns. We want to then have a seperate sheet entirely (not just a second spreadsheet within that sheet, but a whole other google sheet) for each employee. Once the lead is assigned to an employee on our main spreadsheet, we want the automation to then immediately create a duplicate row in the specific individual’s spreadsheet of who it was assigned to. Then anytime that the main spreadsheet is updated/edited, it would update/edit the individual’s spreadsheet.Let me know if you need anymore details! Thank you!

1
chanelle
1 year ago
K
KWhiteBeginner
asked in Troubleshooting

Failed to find or create a module entry in Zoho CRM: the field in restricted in GDPR

When trying to Find/Create a Lead in the Zoho CRM. I get the error in the title. I can’t find anything as to why I am getting this error.  

1
Troy Tessalone
9 months ago
lux class
lux classNew
asked in Troubleshooting

Error Code "End time is before start time"

In Zenmaid i get the error “End time is before start time” even though thats not true. How can I get the zap to work when this happens? I’ve had it happen elsewhere before too. 

3
ken.a
1 year ago
Cooee_Bay
Cooee_BayNew
asked in How Do I

eBay Contact name First & Last

eBay connection provides buyer first & last name in one field, however we need it split as separate fields for First name & Last name to link with Saasu billing contact

1
Troy Tessalone
1 year ago
Cooee_Bay
Cooee_BayNew
asked in How Do I

eBay no buyer email address supplied

eBay does not supply buyer email address, so how do we get it imported into connection?

1
ken.a
1 year ago
KarinaDReg
KarinaDRegBeginner
asked in Troubleshooting

Zoho CRM "Create Lead" isn't an option for me in the type of event I'm trying to create

I’m on a premium trial subscription, and I see on https://zapier.com/apps/oncehub/integrations/zoho-crm under actions - more - there’s a “Create A Lead” category that I would like to use in my event type as I’m creating a Zap. That category is not available in the options for me under Event Type, and I’m trying to figure out how to get it to show up. The trial subscription shouldn’t have anything to do with it? I’m noticing a lot of other Actions that I’m not seeing as options on my setup.

3
SamB
Community Manager
8 months ago
BQTAdmin
BQTAdminBeginner
asked in How Do I

What do you get when notified via email?

I’m trying to see what information is sent if I set my zap to send an email when it’s triggered.  Does that email include all of the data that was submitted, or does it just tell you that the zap was triggered?

1
Troy Tessalone
9 months ago
thomasdevolder
thomasdevolderNew
asked in How Do I

How do I select all form data at once in the body for an email notification?

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.How do I select all form data at once in the body email. Now I have to select every single value?  I’m working with a webflow form.  

1
christina.d
1 year ago
Khizar
KhizarNew
asked in Troubleshooting

Wrong zap trigger when plan is canceled in memberstack

I have created a different zaps for memberstack like when plan  is added, plan is updated and canceled the plan. When a user update the plan, Member’s  plan updated event trigger, fine but when a user cancel their plan the same zap trigger and send email that your plan is updated. I have created these zaps:When plan is added App (Memberstack) Event (Member’s plan added) Member’s plan updated in memberstack App (Memberstack) Event (Member’s plan updated) Member’s plan canceled in memberstack App (Memberstack) Event (Member’s plan canceled) When plan updated or canceled, second zap trigger. Please help me to solve this problem.Thanks !

1
Danvers
1 year ago
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