About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Get Help

Find answers to your questions. Ask the Community for help or hire someone to help you.

25716 Topics

T
timothygarnerNew
asked in Troubleshooting

Failed to create a deal in Follow Up Boss Error from halted execution: Contact not found

I am trying to push over any leads from Batch dialer in my Follow Up Boss account and it keeps hitting me with a:  “Failed to create a deal in Follow Up Boss, Error from halted execution: Contact not found” Not sure what I am doing wrong. I input the contacts phone number in a field but its not working Any suggestions? 

2
SamB
Community Manager
2 days ago
B
Bianca RagsdaleBeginner
asked in How Do I

How do I add hyperlinks to direct messages sent to Circle?

I have a Zap set up to send a direct message to a user in Circle when they complete a course. I would like to include a few hyperlinks in the DM, like: Share your achievement with the community!  Adding URLs directly to the DM could really overwhelm the text and distract from the core messages. I’m hoping there are some formatting tools for Circle DMs, similar to what’s offered for Slack: Tips for formatting Slack messages.   

3
Troy Tessalone
2 days ago
K
karolienNew
asked in Troubleshooting

when the zap is on, do i have to manuel run the zap each time?

My zap is running and onits between excel and enormail when i make a new row in excel, do i have to run the zap manually of is it something that wil be triggered?

4
K
1 day ago
N
nbonafedeNew
asked in How Do I

Collecting a total from multiple days of responses

Hello!I am running a fitness challenge with Jotform. Participants get a specific number of points for different activities completed.   The first person to reach 100 points win. The Jotform will tally the points for each participant entry, but will not total them up from day to day. I need to be able to add a link or button into my jot form that will show them the their total from all of their submissions.  Any ideas?  Thank you for your help!

3
SamB
Community Manager
2 years ago
J
JudebonzNew
asked in How Do I

Date field from a previous database step is missing

Hello, I have created a database to schedule the tasks. I put an inline table and the column with the dates does not appear.Could you tell me if this is normal?Thank you 

1
GetUWired
2 years ago
A
abiturnerNew
asked in How Do I

Mighty Networks and Crowdcast - can you only link 1 event?

I have many upcoming events and they will all be listed on Mighty Networks and Crowdcast. I can only work out how to link one event from MN - CC. Can you only build a zapier between one event or is there a way to link more than 1?Thank you

1
Troy Tessalone
2 years ago
G
GummoBeginner
asked in How Do I

Problem with a zap: Adalo to Google Drive to SQL Server

Hey everyone !I have a problem with my zap from Adalo to Google Drive to my SQL Server. You can see the error message here Can someone explain what kind of error could it be in my configuration please ?

2
AndrewJDavison_Luhhu
2 years ago
N
nickshinner321New
asked in Troubleshooting

I cannot select the new Rex account I added to my Zap.

Hi,I am going mad! Everytime I change the Rex account to send to, when i publish it then just goes back to the original Rex account. It just will not update 

2
jesse
1 year ago
F
fsilvaNew
asked in How Do I

Number of tasks

I need to create tasks by integrating a wix website with the PHC GO application. (https://zapier.com/apps/wix-automations/integrations/phc-go)I have two questions about the number of tasks that are used in each task.for example: if you want to update the stock of 50 products and have the update item task on zapier, will it run the update only once for 50 products or does it do one by one 50 times?in the case of the online store and if it has the new order task, it goes in this single task to create the sale in the PHC GO system, update the stock on the website and generate the invoice or all this is done task by task and then there are 3 tasks used ?thanksI await reply

1
Troy Tessalone
2 years ago
J
João LS CruzNew
asked in Troubleshooting

New Lead in Facebook Lead Ads to Create Ticket in Zendesk - Error

Using  New Lead in Facebook Lead Ads to Create Ticket in Zendesk, passing the fields “Full name” and “Phone”. The ticket is created at Zendesk but the fiels are not passing.. Can someone help?

2
christina.d
1 year ago
D
DarbyONew
asked in Troubleshooting

Creating New Zap error

Has anyone received this error recently and know how to fix it?I’ve been trying to create a new Zap and keep getting this error.Also some of my Zaps (that were working fine before) are not turning on.  

1
Troy Tessalone
2 years ago
Y
YuedNew
asked in How Do I

Status of a campaign in business manager (Facebook)

Hello everyone!Is there a way for Zapier to detect when a Facebook Business Manager campaign is activated or deactivated?I have checked with the facebook triggers, but none send me that information

1
Troy Tessalone
2 years ago
A
AllistergnomBeginner
posted in How Do I

Zoom passing wrong information - Contact ID is numbers

It also looks like when I test the Zap, it is passing information to Zoom but it’s the wrong information. The registrant field is where the person’s name should be, so I selected “Contact Id” from the options but it’s only showing numbers. Is this totally basic? I’m following the tutorials but I’m confused because the data options seem so different from what I’m seeing.

1
Danvers
3 years ago
P
Prospective Harvest UserNew
asked in How Do I

Integration with Harvest, Google Drive and Gmail

I tried to set up a Zap with Gmail but I get “unsupported...” error messaging. I am a new Harvest User and Harvest Customer support told me to look here for the answers I need. I don't have a lot of un-billable time to spend searching for answers and testing zaps so I'm hoping someone here can help. Here is what I am looking to do(1) set up a zap or other connector/app that will automatically track time spent on emails received from specified accounts so that when I open them a timer is set and ends when I send the reply.(2) set up a zap or other add-in that will track time spent working in the Google Drive Folder for my project each day. The trigger would either be opening any Google Doc, Sheet, Form or Presentation in the specified Google Drive Folder or from the time I started editing it until the time I closed it. Of course, this would need to be linked to my project in Harvest and the time submitted to the appropriate budget line.Preferably with both of these there would be a paus

1
christina.d
2 years ago
S
Santhosh1989
asked in How Do I

creating one zap with mutiple botstar accounts

Guys Need help,I have 10 different websites so different chat bot accounts i.e botstar accounts. Now I want to integrate all these 10 chatbot accounts to one crm account by creating single zap. How do I do it ? Is it possible ? Please help.Thanks in advance :) 

1
Troy Tessalone
3 years ago
S
SKrutschNew
asked in Troubleshooting

Traction Tools Doesn't Pull Correct Info

I am trying to Create a Simple Zap from tractions tools as the trigger. Everything seems to be linked correctly but when I test it, a To-Do gets pulled that isn’t a real To do in Traction tools and it doesn't seem any of my actual To Do s. Anyone else having this issue or is the Traction Tools Best just not working?

2
M
1 year ago
Curious Robot
Curious Robot
asked in How Do I

How do I tell if Transfer worked?

Where can I look if I want to see whether Transfer worked, and which data was moved over to my destination?

1
jesse
2 years ago
N
NGKNew
asked in Code & Webhooks

Zap using JS/ Python

Hi,I would like to build a zap step where I receive the IDs from the column in the google sheet in my previous step and return a random ID Please help. KR,Nithya

1
Troy Tessalone
1 year ago
Z
zpomyslamiNew
asked in How Do I

Change in a row in the table to change the price of the product in woocomerce.

Hi :) I use MS SQL serwer.I would like the price change in a row in the table to change the price of the product in woocomerce.I have problem with it.When I change the price for the first time, the zap will normally occurbut when I tries to bring it back, it doesn't work anymore.When I update a row that hasn't been updated so far, it all works.However, when I update a row that has already been edited, it doesn't work.Best RegardsKrzysztof 

1
Troy Tessalone
2 years ago
M
matt19New
asked in How Do I

How can I record a message on a Salesforce contact when a message is sent in Skipio?

Anyone familiar with Skipio? I would like to know if i send a message via Skipio will Zapier be be able to tell Salesforce a message has been sent on a contact.. Thank you for your help!

2
M
1 year ago
A
Albert KMONew
asked in How Do I

Having trouble getting a sample from Google Sheets

Hi,I am trying to create a zap from Google Sheets to PDFFiller, but I can’t even get past the trigger. I have arrayformulas in the google sheet. Could the formulas be the problem. Any info would be greatly appreciated.Thank You

1
Troy Tessalone
2 years ago
S
swimcoachmikeNew
asked in Troubleshooting

Gumroad to Teachable Enroll not entering the course

When I’m testing out my Gumroad to Teachable Zap it says the student is enrolled in the teachable course. But the email the student is sent directed them towards the homepage of my school.Any help or further questions are welcomed!

2
rachael.silvano
1 year ago
Troy Tessalone
Troy TessaloneZapier Expert
posted in Troubleshooting

Feedback: have known issues with Zap available publicly

 Note: This post was is a reply to this post @DanversFEEDBACK: If there is a known issue with a Zap app, then it’d be great if this was somehow indicated on the Zap app profile help page, perhaps as a new article.Having known issues not publicly accessible for reference ultimately is a waste of time for everyone involved.Being able to know when an issue was reported or started and when it was resolved or if it’s still open as a history log would be idea, especially for troubleshooting, a la the Zapier Status page incident history: https://status.zapier.com/#incidents-list

1
Danvers
1 year ago
Y
YogaStoreNew
asked in How Do I

Only subscribed users on Shopify added to ActiveTrail

Hello,Is there an option that only subscribed customers will added or updated on ActiveTril app? Thank you in advance,Liat

1
Troy Tessalone
2 years ago
S
salar154New
asked in Troubleshooting

Moodle Enrolled User - Error when testing the trigger “An Enrolled Student could not be found. Cannot read property 'shortname' of undefined”.

Trying to have Zapier pull the information from Moodle on when a New Student is Enrolled in Course. When testing the trigger, I get,“An Enrolled Student could not be found.Cannot read property 'shortname' of undefined”. I have users enrolled in the course that I am trying to test. The latest enrollment was from yesterday. 

1
Troy Tessalone
2 years ago
Terms & Conditions