Using New Lead in Facebook Lead Ads to Create Ticket in Zendesk, passing the fields “Full name” and “Phone”. The ticket is created at Zendesk but the fiels are not passing.. Can someone help?
Question
New Lead in Facebook Lead Ads to Create Ticket in Zendesk - Error
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.
+14- Zapier Orchestrator & Solution Partner
Hi
Good question.
Please post screenshots with how your Zap steps are configured with the data points mapped between steps in order for us to have more context, thanks.
+9- Zapier Staff
Hey there,
I can see you were able to open a ticket with the support team - which is perfect. You’re in the best of hands. Keep us in the loop though - we’d love to know how ya’ll ultimately resolve this. 🙂
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.