Question

Survay monkey field not entering data

  • 27 July 2023
  • 1 reply
  • 9 views

Hello, I created a survey on Survey Monkey and trying to link it to my Dovetail. But when I tried the test, I entered all the information but it’s not showing on the reponses collected on Zapier, so the “People” created on Dovetail is also blank.

 

Is there a reason why for this problem? Thank you for you reply.

 


1 reply

Userlevel 7
Badge +6

Hi there @Ouwia,

Welcome to the Community! 🎉

To get a better understanding of your setup, could you kindly share a screenshot showing how you've configured your Zap? It would be super helpful to see the trigger you're using with SurveyMonkey as well.

Also, if you could capture a screenshot of the "Action" section that includes all the fields of the Dovetail step, that would be fantastic. Here's an example of what I'm referring to:

46dd6c0979e3d815d621b8da43084ef1.png
(view larger)

Please don't include personal information in the screenshot, or be sure blur out any personal information.

Thanks! 😊

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