About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Get Help

Find answers to your questions. Ask the Community for help or hire someone to help you.

25724 Topics

S
steijndBeginner
asked in Troubleshooting

Events in google calendar always at the wrong time

Hello,  I am trying to create an event in google calendar with the following data:   Despite trying at least four different formats, it always schedules the event at either 9 am or 9 pm on the specified day, never at the intended time.  The time zones used in GCal are correct. Tips on how to fix this? Cheers

1
Troy Tessalone
2 months ago
C
chadmarkeyNew
asked in Troubleshooting

Error Setting Up Item ID for Proofer App from Shopify with Monday.com

 We are trying to connect our app in Shopify called “Proofer” to Monday.com. The workflow should be: customer approves mockup in Proofer > Status in Zapier under “art” set to “proof approved” > upload approved mockup file from proofer into monday.com under “File” columnWe are running into an error when trying to set the item ID in zapier and don’t know how to identify the item ID in monday.com. We currently have an automation in Monday.com that when an order is placed > it creates a new item > which automatically adds the Order # and Customer First Name under the Order Column as seen below for reference: Here’s how we currently have it set up in Zapier and the error that’s popping up when trying to set up a User ID:Any help would be appreciated!! Thank you!

1
Troy Tessalone
1 month ago
N
NabyNew
asked in How Do I

How do I customize subtask names in Zapier from Google Sheets, with each task retrieving the corresponding row name?

Hi community, I would like to custom the name of mutiples subtask from a Google Sheet with mutilples rows but when I setup the triger in Zapier a name of the subtask is required. I would like each task created to retrieve the name of each line in my Google Sheet.

1
Troy Tessalone
3 months ago
V
VIDAHEALTHMARBELLANew
asked in How Do I

How do I add "Book Now" and Calendly links to WordPress, Instagram, and Facebook using Zapier?

Hi - I have the following  calendlyzoom stripe i wish to add book now and calendly to wordpress, instagram and facebook? can you help 

1
ken.a
3 months ago
A
andrewmurrayBeginner
asked in Troubleshooting

Zaps granting access to extra products

I am seeing that zaps are granting access to extra products.https://share.zight.com/qGuBZLQ2This was working fairly well before, but the last few people who bought via Paypal, get access to additional products.

1
Troy Tessalone
2 months ago
P
PiertoPierNew
asked in How Do I

How do I filter contacts from Salesforce to be sent to Brevo?

Hi,I try to synchronize a Brevo List from newly created CONTACTS in Salesforce.I have implemented the ZAPIER ZAP template for that : works fine ! Newly created CONTACTS in Salesforce are propagated via Zapier to a Brevo List. But i would like to add filters on the CONTACTS to be sent, based on the value of a specific CONTACT attribute in Salesforce ( exactly in my case to filter Contacts that are “Volunteers” and not “Partners” ). Is it possible to do that ? I don’t see any filtering capability in the Trigger section of the template  .Thank you

1
Troy Tessalone
2 months ago
B
BelindaNew
asked in How Do I

How do I link a Zap to a Project field on a Xero invoice?

How do I link my zap to a Project field on my Zero invoice.  I need to assign every invoice we create with a zap to a project we run in zero.  I have tried to link it as a tracking code but the zap does not update the field in the zero invoice with the project name.  

1
Troy Tessalone
2 months ago
K
KWGNew
asked in Troubleshooting

Custom Sharepoint Fields not available from trigger?

For the Sharepoint trigger “New or Updated File”, I’m able to isolate a recently updated file in a specific library, but it doesn’t seem to pull all the metdata on that file. I have a couple of custom Sharepoint fields that I’d like to filter the next actions on and they’re nowhere to be found. Help!

1
Troy Tessalone
1 month ago
L
lunawooNew
asked in How Do I

How do I set up a Zap to match varying window sizes with items in Xero, based on an email quote?

Hello,so basically, we have the choice of getting up to 1-5 windows and all the windows come in different sizes. I have it set up now so it will read the email quote, grab the customer info and create a customer in xero, but i am not sure how to best set it up so it will check if how many windows the customer has, and then figure out what size each window is and match the size of the window with the items we have in xero (small, medium,large). I could make it work if using the zapier paths but it would be so many different zaps and just seems like theres a better way to accomplish this. please let me know if anyone can help!!

1
SamB
Community Manager
3 months ago
D
dawnpNew
asked in Troubleshooting

Copying a file from onedrive location to another, the file is not copying

I have an excel file I use as a template and would like it copied to a new folder with a new name each time a new folder is created in my zap.  The zap is bascially working except - but instead of copying the excel file the zap is creating a txt file with the correct name.  Full Zap Step 4Step 5 

1
Troy Tessalone
2 months ago
E
entity_academyNew
asked in Troubleshooting

Form field results showing up twice in Gmail message sent via Zap

Hi! So, I am trying to set up a Zap when a Typeform is submitted that sends the results via Gmail to a specific person.i have the email set up so like this: [short intro paragraph]--[Typeform field 1] [Typeform field 2] [Typeform field 3] What is showing up in my inbox while testing the send is: [short intro paragraph]--###[Typeform field 1 question][Typeform field 1 answer] ###[Typeform field 2 question][Typeform field 2 answer] ###[Typeform field 3 question][Typeform field 3 answer] [Typeform field 1 answer][Typeform field 2 answer][Typeform field 3 answer] I cannot for the life of me figure out where the answers stacked at the bottom of the email are coming from. Anyone know of a way to either display ONLY the answers, and only once? Or even the question/answer combo without the random stacked answers at the bottom of the email? I’m not sure why it’s showing up the way it is and there’s very little wiggle room in adding the Typeform fields, so any insight would be appreciated. Thank

1
Troy Tessalone
2 months ago
G
geckBeginner
asked in Troubleshooting

Unable to organize my Zaps.

Hello,I would like to organize my zaps however the function is not working? Is there any solution to solve this issue? Thank you in advance,Guillaume

2
ken.a
1 month ago
D
DebPopeNew
asked in Troubleshooting

Facebook page isn't showing up in the trigger.

For some reason the trigger isn’t showing my facebook pages.  How to I get it connected?

1
Troy Tessalone
2 months ago
F
FindhelpZapUserNew
asked in How Do I

How do I ensure fields from WPForms Pro are added to separate columns in a OneDrive spreadsheet using Zapier?

Hi there,I must be missing something simple but when I add an entry from a WPForms Pro and use Zapier to “Add Row” to a OneDrive spreadsheet all of the fields get added to to the first column.I added the commas just so I could “split to text” if I have to.  What am I missing here? Any help is appreciated.ThanksDave

2
ken.a
2 months ago
C
ChrisChiBeginner
asked in How Do I

How many types of mails in Apps item that could be used in Zapier ?

Hello! this is the first time I am using Zapier. I have seen only gmail and outlook mail could be selected in Apps item.Is there any other mail that could be selected? such as @126.com,@qq.com ? Thanks!

1
Troy Tessalone
2 months ago
H
HappyPirateBeginner
asked in Troubleshooting

Zapier cant find new changed report in BambooHR

I am trying to setup a zap that watches a BambooHR report and sends new entries as cards over to Trello. I already have one zap working with this exact setup, now just trying to do it again. However when I add a new API key, create the report in BambooHR with people/data loaded in, add in the report number, Zap comes back saying that it cant find a changed report. Has anyone run into this? I have tried deleting the report, adding a new one, making a new API key, and nothing!  

1
ken.a
1 month ago
A
aimanhaqNew
asked in Troubleshooting

MySQL error: We hit an error when adding your new account.

I have entered all the details required to connect my sql database to zappier but i keep getting this error alert:I cant seem to resolve the issue, would appreciate any help

1
Troy Tessalone
2 months ago
A
Alex_UtreraNew
asked in How Do I

How can I connect Facebook Leads to our custom-built CRM using the Zapier API?

How do I connect Facebook Leads to our own CRM. I am able to connect with different CRM in the market, but in my company we have built our own CRM. Zapier has any public API for that?Thank you

1
Troy Tessalone
2 months ago
W
WRT-SawyerNew
asked in Troubleshooting

Failed to create a move file in Google Drive: 'NoneType' object has no attribute 'get'

I am looking to move new files places in a personal Google Drive folder to a Google Shared Drive folder. I have the correct permissions on both. I am receiving an error on the “file” part of the step. I’m guessing that this should be looking for any new file but it’s not clear how to ask the Zap to do this. Error received; Failed to create a move file in Google Drive'NoneType' object has no attribute 'get'What should I be putting in ‘File”?

1
Troy Tessalone
2 months ago
N
nanasanNew
asked in How Do I

What is the difference of the concept between Filter and Search Step?

I think it’s working similarly. What is the big difference between them?

1
ken.a
1 month ago
C
captainbretNew
asked in Troubleshooting

My Zap isn't working after changing file destinations for scanned documents.

I scan documents into pdfs, then save them in dropbox and forward them to evernote.  Things have been running well but when I changed file destinations to reflect 2024 the zaps stopped working.  I’m having trouble navigating the “Title” and “Content” fields...not sure what to put in them to make the zaps start working again.

1
Troy Tessalone
3 months ago
L
LTKNew
asked in Troubleshooting

test is working but zap is not firing

We created a zap for a new contact in hubspot it should then make a new lead in copper- the test is working but the real life does not make a new lead in copper.  

1
Troy Tessalone
2 months ago
M
mdahseNew
asked in Troubleshooting

Funnelytics. Can't add new account. The app returned "An authentication exception occurred".

Trying to add Funnelytics account to Zapier.  Upon adding the app id + key, I get the error below.  I don’t know what else to do. Please help.    “authenticaion failed: The app returned “An authentication exception occurred.”.The suggested actions are: Make sure you click “Allow” or “Accept” on the permission popup I did not see a permission popup.    Double check your Account has the correct permissions. I’ve got a premium Funnelytics account.  I have a free Zapier account. See screenshot of error.   

1
Troy Tessalone
2 months ago
L
LeeAnnNew
asked in How Do I

How can I create a Zap to integrate Calendly with Constant Contact?

I need to create Zapier subscription to integrate with Calendly to create and events calendar on Constant Contact. Can any provide advice?

1
Troy Tessalone
2 months ago
G
gdtesterNew
asked in How Do I

Can I generate a Zapier action when a user logs into my Wordpress site?

Can I generate a Zapier action when a user logs into my Wordpress site? Thanks 

1
Troy Tessalone
1 month ago
Terms & Conditions