Question

Funnelytics. Can't add new account. The app returned "An authentication exception occurred".

  • 5 March 2024
  • 1 reply
  • 5 views

Trying to add Funnelytics account to Zapier.  Upon adding the app id + key, I get the error below.  I don’t know what else to do. Please help.    

“authenticaion failed: The app returned “An authentication exception occurred.”.

The suggested actions are: 

  1. Make sure you click “Allow” or “Accept” on the permission popup

    I did not see a permission popup. 
     
  2. Double check your Account has the correct permissions.

    I’ve got a premium Funnelytics account.  I have a free Zapier account. 

See screenshot of error.  

 


1 reply

Userlevel 7
Badge +14

Hi @mdahse 

Help article from Funnelytics to reference: https://help.funnelytics.io/en/knowledge/how-to-integrate-zapier

 

Tip to try:

 

 

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