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25746 Topics

S
steijndBeginner
asked in Troubleshooting

Events in google calendar always at the wrong time

Hello,  I am trying to create an event in google calendar with the following data:   Despite trying at least four different formats, it always schedules the event at either 9 am or 9 pm on the specified day, never at the intended time.  The time zones used in GCal are correct. Tips on how to fix this? Cheers

1
Troy Tessalone
2 months ago
C
chadmarkeyNew
asked in Troubleshooting

Error Setting Up Item ID for Proofer App from Shopify with Monday.com

 We are trying to connect our app in Shopify called “Proofer” to Monday.com. The workflow should be: customer approves mockup in Proofer > Status in Zapier under “art” set to “proof approved” > upload approved mockup file from proofer into monday.com under “File” columnWe are running into an error when trying to set the item ID in zapier and don’t know how to identify the item ID in monday.com. We currently have an automation in Monday.com that when an order is placed > it creates a new item > which automatically adds the Order # and Customer First Name under the Order Column as seen below for reference: Here’s how we currently have it set up in Zapier and the error that’s popping up when trying to set up a User ID:Any help would be appreciated!! Thank you!

1
Troy Tessalone
1 month ago
S
sambastiaensNew
asked in Troubleshooting

Date and time formating issue (calendly to slack)

I need to make a simple zap from Calendly to Slack. When someone books an event I want a notification in slack with name, email and time. However, I’m having issues with the date and time formating. I want it to be dd/mm/yyyy, hh:mm like 11/04/2024, 10:00AM but it keeps doing this format: 2024-04-11T08:00:00.000000Z.I’m using change date and time format but it just doesn’t seem to do anything. Any suggestions?  

1
Troy Tessalone
1 month ago
P
PiertoPierNew
asked in How Do I

How do I filter contacts from Salesforce to be sent to Brevo?

Hi,I try to synchronize a Brevo List from newly created CONTACTS in Salesforce.I have implemented the ZAPIER ZAP template for that : works fine ! Newly created CONTACTS in Salesforce are propagated via Zapier to a Brevo List. But i would like to add filters on the CONTACTS to be sent, based on the value of a specific CONTACT attribute in Salesforce ( exactly in my case to filter Contacts that are “Volunteers” and not “Partners” ). Is it possible to do that ? I don’t see any filtering capability in the Trigger section of the template  .Thank you

1
Troy Tessalone
2 months ago
Z
ZachGuisingerNew
asked in Troubleshooting

Google Sheets failing to enter all data from AidaForm

I think I may have found a bug. I am using Zapier to put my survey results on AidaForm into a google sheet. When I do this, one of the two fields correctly puts in the new data, audio recording in the form of a link, while the other one which is a name does not update into the spreadsheet. It only accepts the name that is used for testing within the Zapier app. The first screen shot is what it looks like on my end and the second shows my spread sheet. The second row is the testing done through Zapier and the third with the empty student column is what it looks like when someone completes the survey.  

1
Troy Tessalone
1 month ago
N
NaveBeginner
asked in Troubleshooting

Unable to publish Zap -regarding hubspot(deal ) to gsheet integration

Unable to publish , Tried using Retest Step . Please advise

1
Troy Tessalone
1 month ago
B
BelindaNew
asked in How Do I

How do I link a Zap to a Project field on a Xero invoice?

How do I link my zap to a Project field on my Zero invoice.  I need to assign every invoice we create with a zap to a project we run in zero.  I have tried to link it as a tracking code but the zap does not update the field in the zero invoice with the project name.  

1
Troy Tessalone
2 months ago
T
TtwerdunNew
asked in How Do I

How do I expand Axiom action columns during Zapier form data export?

When using zapier, is there any way to increase the number of input columns under the action tab when trying to export data to the axiom.ai API. It currently lists A,B,C,D,E with no way to add more.I have about 15 lines of data I would like to pull from the zapier webform and enter it into axiom.ai

1
Troy Tessalone
1 month ago
K
KWGNew
asked in Troubleshooting

Custom Sharepoint Fields not available from trigger?

For the Sharepoint trigger “New or Updated File”, I’m able to isolate a recently updated file in a specific library, but it doesn’t seem to pull all the metdata on that file. I have a couple of custom Sharepoint fields that I’d like to filter the next actions on and they’re nowhere to be found. Help!

1
Troy Tessalone
1 month ago
D
dawnpNew
asked in Troubleshooting

Copying a file from onedrive location to another, the file is not copying

I have an excel file I use as a template and would like it copied to a new folder with a new name each time a new folder is created in my zap.  The zap is bascially working except - but instead of copying the excel file the zap is creating a txt file with the correct name.  Full Zap Step 4Step 5 

1
Troy Tessalone
2 months ago
L
LuffyleraNew
asked in Troubleshooting

Firebase/Firestore error: Unable to pull records, error code 404

 Please help me, whyyyyy I can’t test 

1
ken.a
1 month ago
E
entity_academyNew
asked in Troubleshooting

Form field results showing up twice in Gmail message sent via Zap

Hi! So, I am trying to set up a Zap when a Typeform is submitted that sends the results via Gmail to a specific person.i have the email set up so like this: [short intro paragraph]--[Typeform field 1] [Typeform field 2] [Typeform field 3] What is showing up in my inbox while testing the send is: [short intro paragraph]--###[Typeform field 1 question][Typeform field 1 answer] ###[Typeform field 2 question][Typeform field 2 answer] ###[Typeform field 3 question][Typeform field 3 answer] [Typeform field 1 answer][Typeform field 2 answer][Typeform field 3 answer] I cannot for the life of me figure out where the answers stacked at the bottom of the email are coming from. Anyone know of a way to either display ONLY the answers, and only once? Or even the question/answer combo without the random stacked answers at the bottom of the email? I’m not sure why it’s showing up the way it is and there’s very little wiggle room in adding the Typeform fields, so any insight would be appreciated. Thank

1
Troy Tessalone
2 months ago
C
ChashendersonNew
asked in Troubleshooting

I can't update row in Google Sheets from Mysql

I can’t seem to make this work.  I have a field in my MYSQL table that puts a timestamp whenever anything in the record gets changed.  In step 2, I have tried  using the record ID as well as the record modified timestamp field as the lookup column.  The lookup value is the Dedupe Hash value.  Neither option works.  The google sheet never updates with changes to the MYSQL database.  Any help.  I reviewed a previous post from 6 months ago for the same issue, but no solution was given.  Can anyone help? 

1
jayeshkumarbhatia
1 month ago
D
Derek SiuNew
asked in Troubleshooting

Zapier > Memebrstack can't load free plans.

I am using Memberstack and Thinkrific. Essentially When a user finishes a course they will be added to Memberstack with a new plan.But I can’t seem to load any of the plans even though on Memberstack I have 3 free plans created.See screenshot - can anyone please help?So if you look at the first screenshot I can see any of the plans there is an error of “no options are available” But if you look at the second screenshot you can see I have 3 free plans created on Memberstack (the ones with the tags [Badge]. They should appear on Zapier no?Thanks.

1
Troy Tessalone
1 month ago
G
geckBeginner
asked in Troubleshooting

Unable to organize my Zaps.

Hello,I would like to organize my zaps however the function is not working? Is there any solution to solve this issue? Thank you in advance,Guillaume

2
ken.a
1 month ago
D
David-5400New
asked in How Do I

How do I push a link from Slack to a specific Asana task?

So I know how to push specific messages from Slack into specific tasks within asana, by doing this: However, my current approach makes it to where I can only push to a specific task. My hope is that I can somehow specify the task (only in slack), and it will find the appropriate task in asana. I think this is possible by using Zapier, but I can’t quite figure it out. 

1
Troy Tessalone
1 month ago
D
DebPopeNew
asked in Troubleshooting

Facebook page isn't showing up in the trigger.

For some reason the trigger isn’t showing my facebook pages.  How to I get it connected?

1
Troy Tessalone
2 months ago
F
FindhelpZapUserNew
asked in How Do I

How do I ensure fields from WPForms Pro are added to separate columns in a OneDrive spreadsheet using Zapier?

Hi there,I must be missing something simple but when I add an entry from a WPForms Pro and use Zapier to “Add Row” to a OneDrive spreadsheet all of the fields get added to to the first column.I added the commas just so I could “split to text” if I have to.  What am I missing here? Any help is appreciated.ThanksDave

2
ken.a
2 months ago
H
HappyPirateBeginner
asked in Troubleshooting

Zapier cant find new changed report in BambooHR

I am trying to setup a zap that watches a BambooHR report and sends new entries as cards over to Trello. I already have one zap working with this exact setup, now just trying to do it again. However when I add a new API key, create the report in BambooHR with people/data loaded in, add in the report number, Zap comes back saying that it cant find a changed report. Has anyone run into this? I have tried deleting the report, adding a new one, making a new API key, and nothing!  

1
ken.a
1 month ago
A
aimanhaqNew
asked in Troubleshooting

MySQL error: We hit an error when adding your new account.

I have entered all the details required to connect my sql database to zappier but i keep getting this error alert:I cant seem to resolve the issue, would appreciate any help

1
Troy Tessalone
2 months ago
A
Alex_UtreraNew
asked in How Do I

How can I connect Facebook Leads to our custom-built CRM using the Zapier API?

How do I connect Facebook Leads to our own CRM. I am able to connect with different CRM in the market, but in my company we have built our own CRM. Zapier has any public API for that?Thank you

1
Troy Tessalone
2 months ago
N
nanasanNew
asked in How Do I

What is the difference of the concept between Filter and Search Step?

I think it’s working similarly. What is the big difference between them?

1
ken.a
1 month ago
L
LTKNew
asked in Troubleshooting

test is working but zap is not firing

We created a zap for a new contact in hubspot it should then make a new lead in copper- the test is working but the real life does not make a new lead in copper.  

1
Troy Tessalone
2 months ago
M
mdahseNew
asked in Troubleshooting

Funnelytics. Can't add new account. The app returned "An authentication exception occurred".

Trying to add Funnelytics account to Zapier.  Upon adding the app id + key, I get the error below.  I don’t know what else to do. Please help.    “authenticaion failed: The app returned “An authentication exception occurred.”.The suggested actions are: Make sure you click “Allow” or “Accept” on the permission popup I did not see a permission popup.    Double check your Account has the correct permissions. I’ve got a premium Funnelytics account.  I have a free Zapier account. See screenshot of error.   

1
Troy Tessalone
2 months ago
G
gdtesterNew
asked in How Do I

Can I generate a Zapier action when a user logs into my Wordpress site?

Can I generate a Zapier action when a user logs into my Wordpress site? Thanks 

1
Troy Tessalone
1 month ago
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