eBay no buyer email address supplied

  • 12 April 2023
  • 1 reply

Userlevel 1

eBay does not supply buyer email address, so how do we get it imported into connection?

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1 reply

Userlevel 7
Badge +6

Hey there @Cooee_Bay,

Welcome to the Community! 🎉

I did some digging into this, and it seems like the email address gets returned from the "fulfillmentStartInstructions" data. Could you please create a new test order and ensure that there’s an email on that order? Here’s an example of the data i’m referring to:

(view larger)

Once you've generated the test order, navigate to the "Test" section of the trigger and select "Load more."

Please give that a try, and keep us posted! 😊