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28047 Topics
H
Heather YNew
asked in How Do I
Cannot get a response from Zapier

This is my last effort before looking for an alternative to Zapier.We have an issue where occasionally the State will not be populated to Salesforce even though it’s included in the incoming data.  I know the field is mapped correctly because it works 95% of the time. The Zap works like this.A Hubspot Form is created The email is used to search for an existing contact in Salesforce. If there is no match a new contact record is created using the form submission fields, including the state. A new record related to the contact, called inquiries, is then created with form specific details, like comments but it also includes the address information.In these few cases, the State is populated on the form and does populate in the Inquiries record but not the Salesforce contact record. It then requires the person processing leads to check the inquiries and populate the state from the inquiry record which is not a feasible solution. Side note - I’ve submitted three tickets to Zapier since 8/19 t

4
H
3 years ago
M
MDemetrioBeginner
asked in How Do I
Search all rows in Google Sheets for a value

I need some help getting a Zap to work. I have a sheet with all of the meetings we’ve had this month. When we close a deal we set a field to “Yes”.  Until then, it’s marked “No”.I would love to have Zapier, find all  of the rows marked “No”.  Then I’d love to lookup the user in Chargebee.How do I set the Zap so that it doesn’t stop at the first “No” that it finds.  I would like it to find all of the “No” rows and complete the steps that follow. I see that we can “Get many” but that limits me to 20 and I may need far more than 20How do I format the step to find all of those rows and not just the first “No”

2
M
2 years ago
T
TaxprepperBeginner
asked in How Do I
Remove line items from imported .csv

Hi,I receive a daily .csv report in Gmail then use Zapier to create a task in ClickUp for each line item in the report.My issue is that some line items in the .csv don’t require a task to be created. So I’d like to filter those out prior to creating a task in ClickUp.My questions are:Can I remove line items meeting a certain condition after step 2 below? Can I add a filter step to the loop without prohibiting the loop to execute for the remaining line items? 

1
Troy Tessalone
3 years ago
M
MartinKjeldPBeginner
asked in Troubleshooting
Path rules are not working

Hello, Path rules do not seem to be working correctly. When attempting to edit and define rules in paths, a single input field shows up, as opposed to the several fields that generally show up in which rules can be defined. Inputting variables in the input field leads to an error when attempting to continue or enable the Zap. See the screenshot.  When trying to continue, this error occurs.  Moreover, when exiting to the main menu and attempting to enable the Zap, the follow error occurs.  

3
Troy Tessalone
3 years ago
O
OP_SFNew
asked in How Do I
Hubspot to Webflow Blog: Copy ported with HTML Tags

I’m using a zap to move my blog posts from hubspot to a webflow blog.The blog copy is ported with HTML tags. I added the formatter to remove HTML tags but it’s not working.  

1
Troy Tessalone
3 years ago
J
jaimemesdentsBeginner
asked in How Do I
Problems with triggers of Sellsy

Hi, I have a small problem with Sellsy triggers in Zapier.My goal is to import my lead contacts from Sellsy into a contact list named "Prospect" on SendinBlue. And do the same for my B2B customers and my B2C customers. The problem is that my zap is activated when I create a company in Sellsy (should normally correspond to "New Company in Sellsy") while the trigger is supposed to be activated when a company is updated (the trigger of my zap is "Updated Company in Sellsy"). I let you see the history on this screenshot https://ibb.co/xzmWYzk. As a result, there is no difference between the two triggers and it doesn't allow me to change Prospects to Pro customers in my Sendinblue lists once this change is done in Sellsy. Moreover, as you will notice, it created a nice loop in Zapier that spent all my tasks in just a few minutes (see https://ibb.co/8KFVdsb).Have you ever encountered a similar problem? Can you explain to me why the zap is activated at the creation of a company when the trigg

3
SamB
Community Manager
2 years ago
J
jaimemesdentsBeginner
asked in How Do I
Checkbox problem between Gravity Form and Sellsy

Hello, I have a small problem between Gravity Form and Sellsy with Zapier.I can't understand, I made a zap that follows the answers of a prospect registration form on my website ( https://www.jaimemesdents.fr/contact/professionnel/ ). The answers to this form are then sent to Sellsy via a Zap.In this form, there are simple conditions. We show this or that checkbox depending on the response to the radio button above. The checkboxes are absolutely identical except for the condition. However, in my Zap, the information retrieved is different (see these screenshots https://ibb.co/0s4jf6z and https://ibb.co/2yXWBH3). And since the answer received by the first screenshot (https://ibb.co/0s4jf6z) is not presented as a classic checkbox, it is not valid and it blocks the rest of my zap.To make it work, I had to (temporarily) remove the checkboxes in question by radio buttons. However, this does not allow me to have all the necessary information in my contact files on Sellsy.Have you ever encoun

2
J
2 years ago
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davehodgBeginner
asked in Code & Webhooks
Zapier Webhook to DocuSign II

Thanks for all the help so far. I’m still struggling with getting Docusign to sign a document I send it rather than the template. I can’t see anywhere the JSON I need to send Zapier documented. The JSON I’m sending so far is: '{ "emailSubject": "Please sign this document set", "documents": [ { "documentBase64": "", "name": "Lorem Ipsum", "fileExtension": "pdf", "documentId": "1" } ], "recipients": { "signers": [ { "email": "redacted", "name": "redacted", "recipientId": "1", "routingOrder": "1", "clientUserId": "1000", "tabs": { "signHereTabs": [ { "anchorString": "/sn1/", "anchorUnits": "pixels", "anchorXOffset": "20", "anchorYOffset": "10"

3
SamB
Community Manager
3 years ago
I
IkgonzalNew
asked in How Do I
Looking up more than 10 lines in google sheets

Hi,  I am trying to figure out a workaround about this issue. I have a table with a column which boolean types of data (TRUE or FALSE).I would like to lookup for the rows with TRUE value and create rows with their value in another table. Any suggestions on how I could lookup and create more than 10 rows? Thanks in advance.

1
AndrewJDavison_Luhhu
3 years ago
L
LKBNew
asked in How Do I
Send subscription confirmation in HubSpot when student subscribes in System.io

Hi there,I would like to know what are the best triggers to send my confirmation of subscription from HubSpot when my students are subscribing to my course in system.io please ? I want to have the information of my contact in HubSpot, so I can create a workflow and track all the information there. Thank you in advance for your help.

1
Troy Tessalone
3 years ago
S
Sean FlipNew
asked in How Do I
Need help setting up detailed Google Calendar event using information from FareHarbor booking

I am using Zapier to populate my Google Calendar with the bookings I get through Fareharbor for our services.  The problem is when I am trying to set up the detailed event in Google Calendar with Zapier, I can’t find and match up the inputs from our booking form within Zapier’s INSERT DATA function so that everything will correctly populate in Google Calendar. I think what is actually required here is a simple fix, but Zapier staff say I must pay a pro something like $150 an hour to assist me. So our membership fees don’t include any help, which is rather irritating. 

1
Michael Lucas
3 years ago
J
jurydwcdaBeginner
asked in How Do I
Event created in Google Calendar publishes message in Discord -- "The channel message could not be sent to Discord"

bonjour j’ai créé un ZAP qui prend un evenement créé dans un calendar et publie le message dans discord sous un bot zapierle compte zapier sous discord a tout les droitsmais lorsque je teste ce BOT, j’ai ce message :“The channel message could not be sent to Discord.Error: {"avatar_url": ["Scheme \"test zapier\" is not supported. Scheme must be one of ('http', 'https')."]}” La doc de zapier dit qu’il faut ajouter les droits Manage Webhooks et Send Messages. Ce qui est faitUne idée ? merci

6
J
3 years ago
R
RocketNew
asked in How Do I
HubSpot error: Property "date_contact_created" does not exist

error setting up an airtable to hubspot zap : Property values were not validdate_contact_created: Property "date_contact_created" does not exist,i've been trying various fixes by adding the date fields i have on airtable but it still comes up, checked the common problems with hubspot article as well, unfortunately it doesn’t really help with this specific error, i could be wrong,pls let me know how I can get this fixed.  Thanks in advance

2
R
3 years ago
B
ButtonjerBeginner
asked in Troubleshooting
Conditional Paths not working - No values sent from Airtable

As there is no updates coming out, I created a new post as this is a separate issue. Conditional Paths are not working when the variant being searched is being sent from Airtable. 

6
Troy Tessalone
3 years ago
B
BonnyBoomNew
asked in How Do I
Allow Eventbrite attendees to select Mailchimp groups they are interested in

My Eventbrite attendees can check ‘keep up to date with news from this organizer’ and what that does is add them to my MailChimp mailing list, but specifically to the first group option on my list. This is not appropriate because they didn’t select that particular interest. I need to give them the group option selection up front...how do I do this? Thanks!

1
Troy Tessalone
3 years ago
M
Max.ZBeginner
asked in How Do I
Limit to number of Acuity triggers in a single day?

Hi all!I have a Zap which is two steps:Appointment is created in Acuity Create a case in ZendeskToday, one of our appointments was not converted to a case. I looked at the Zap and see that it was never triggered. There’s no error or anything from what I can see.In addition to this Zap, we have one which edits a Zendesk case when the appointment is rescheduled and another which closes the case when the appointment is cancelled. We had quite a few events in Acuity today - could it be that we ran into some kind of limitation in Acuity or Zendesk? Has anyone experienced this before?And I have already checked - we have over 1,000 tasks left for this month so it was not a limitation on our Zapier account from what I can see. Any thoughts on this are appreciated. Thanks! Update: The appointment was scheduled at 2:11 PST and the Zap was just triggered at 2:58 PST. So it went through but the delay has caused a problem with our agents’ scheduling. Hoping to figure out why it was delayed for so l

2
M
3 years ago
B
ButtonjerBeginner
asked in Troubleshooting
Outlook step not receiving email address from Airtable - Required field “To Email(s)” (recipients) is missing

Zaps using AirTable and Outlook are not working, it’s not likiing the email address being brought over from Airtable? This is currently affecting at least 100 of my zaps. 

4
Troy Tessalone
3 years ago
D
Decisiv CharlesBeginner
asked in Troubleshooting
Email parser not extracting link to image attachments from Squirrelmail

Currently our customer fills out a Help Form that provides the ability to add an attachment to the form, this form is delivered to our Squirrelmail account where we utilize the email parser to extract the information from the email and create a ticket in our Zendesk account. When an attachment (typically an image) is included with these requests a link to the image is provided in a separate attachment section of the email that the parser does not seem to be picking up, it does see identify an attachment exists however it does not identify the links to the images.

5
Troy Tessalone
3 years ago
M
Marco456Beginner
asked in How Do I
Connecting MyParcel and Gmail via Zapier - forward labels in Gmail to printer

Beste lezer, Ik ben opzoek naar iemand die verstand heeft van API en webhooks. Ik heb een zap gekregen van iemand die het mogelijk maakt dat wanneer een klant een bestelling plaatst op mijn website, dat deze gegevens naar MyParcel worden verstuurd (zie bijlage). Nu wil ik van hieruit dat deze labels automatisch worden doorgestuurd naar mijn mailadres (in PDF) en gesorteerd worden onder ''Labels in Gmail'' , zodat wanneer ik de PC aan zet, ik vanuit Gmail de verzend labels gemakkelijk kan versturen naar mijn printer. De pakbonnen komen automatisch al binnen in Gmail vanuit mijn betaalsoftware. Als de verzend labels dan ook binnenkomen via Gmail, dan kan ik alles mooi regelen vanuit een centraal punt als Gmail. De koppeling met mijn betaalsoftware en Zapier is al gemaakt ( Invite Only) Ook staat er al een filter ingesteld van welke gegevens verzameld moeten worden. Alleen stap 3 en 4 uit deze zap, krijg ik zelf niet voor elkaar omdat dit mij te ingewikkeld wordt met webhooks en API. Een

1
Troy Tessalone
3 years ago
F
FalesBeginner
asked in How Do I
Google My Business connection errors every other day

This post was split from the topic: Trigger an update to business profile in Google My Business from ActiveCampaignIs anyone else having issues wth the GMB connection? I get an error alert every other day that the connection between Zapier and GMB has failed.

1
AndrewJDavison_Luhhu
3 years ago
F
FalesBeginner
asked in How Do I
Can I send a text to multiple phone numbers?

Hello,  I have many married contacts to whom I need to send important information over SMS.  My question is this: can I configure Zapier to send a text to every phone number I have on file for my contacts. In other words- can I send a text to multiple phone numbers.  Occasionally, one or more phone numbers on file for my contacts is not available for sending- either it is an internal phone number or incomplete, entered incorrectly or something else. If one of the phone numbers can not be reached, would zapier still send SMS to the remaining, valid numbers?  

2
Troy Tessalone
3 years ago
M
Maria LucioBeginner
asked in How Do I
Create leads from Typeform in Intercom and then tag them - “user not found” error

¡Hey guys!  I have created a zap to upload leads to Intercom and then tag them. For this I am using "delay" to give time to the tool to upload the leads but I still have problems with "user not found", does anyone know the ideal time to use the delay in this case?  

5
SamB
Community Manager
3 years ago
A
avcanthonyNew
asked in How Do I
Data from Shopify no longer being added to Facebook Offline Event Set

Hi everyone, I hope this is the correct place to pose this question, and I am generally new to Zapier and its community so any/all help will be greatly appreciated!For some background, I used a Zap template from a YouTube video which functions to send Purchase conversion event data from Shopify to Facebook on an Offline Conversion Event data set. Everything was working perfectly prior to Saturday; all my Zaps were running successfully but all of a sudden on Saturday, I noticed that much of my data, that normally gets sent through Zapier, was MISSING on Facebook.Whereas prior to Saturday, I was getting 100% of my recorded purchase events on Shopify to be sent properly through Zapier to Facebook, I am now only getting roughly 1-5 purchase events to send and populate on Facebook. I actually went on vacation this weekend, so I kid you not when I say I did not touch ANYTHING on Zapier, Shopify, OR Facebook, when everything all of a sudden stopped working. As I’ve said, my Zaps are working p

4
S
2 years ago
F
FFENew
asked in How Do I
Rounding errors when using BigCommerce orders to make Xero invoices

I have a Zap integration working between BigCommerce and Xero.   I have a trigger setup on BigCommerce for “Waiting Fulfilment” orders to create an Invoice in Xero.The problem is that I’m getting rounding errors where in some cases (when the order has multiple items) the invoice total in Xero is out by a few pence/cents vs. the bigcommerce order.I think I’ve narrowed down the issue to the fact that Bigcommerce calculates its total using a unit price accurate to four decimal places,  whereas the default setting on the Xero API only has the unit price accurate to two decimal places.  See screenshots attached.According to Xero documentation,   in order to get the default unit precision increased from two decimal places to four decimal places,  I need to append the API request with ?unitdp=4e.g. PUT and POST invoices - https://api.xero.com/api.xro/2.0/Invoices?unitdp=4 PUT and POST items - https://api.xero.com/api.xro/2.0/Items?unitdp=4Is it possible to somehow trick the Zapier integration

1
Troy Tessalone
3 years ago
G
grizzly413Beginner
asked in How Do I
WooCommerce Subscription with ClickFunnels payment collection

Hello, I am trying to understand the possibilities of taking payment in ClickFunnels and then connecting that payment to a subscription and membership in WooCommerce.In WooCommerce, the membership area is denied to anyone who doesn’t pay their subscription. This works fine when taking payment in WooCommerce. Will this same protocol be followed when using a Zap from ClickFunnels to WooCommerce? Thank you so much for your help!

4
G
2 years ago
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