Zap Error: The app returned "Forbidden" (Basecamp to Gtask)

  • 1 July 2021
  • 2 replies

I’ve successfully created zaps from basecamp to Google tasks before but this one is not working. I’m getting an error message “the app returned forbidden”

See below:


The test actions all work great, but when I turn the Zap on it has an error.

Here is a copy of the Zap:


I know I have the permissions to create Zaps in this Basecamp project, as I have done so with other Zaps (Loomly to basecamp 3 for one).


Thanks in advance for you help! 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Userlevel 7
Badge +9

Hi @roxyvivien,


Can you try refreshing the page, or logging out from Zapier and relogging in, and if this doesn’t work clearing cache of Zapier should do it since it looks like the issue is on the Zapier side.

Hello, I tried logging out and back in and clearing my chache but I am still getting the error message:  The app returned "Forbidden"